Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
LACK OF CAKE BOXES 28X28 THE COLORED ONES I HAD TO ORDER THE WHITE BOXES - THANK YOU
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Response from Packeos
Hello, Our supplier is lacking raw materials to produce its items. We wanted to prioritize the white boxes to ensure we have pastry boxes for our customers. Please know that we are doing our best to always offer as many items as possible on our site at discount prices! Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
Overall very good, a few crushed boxes (tray boxes) I find the shipping costs a bit expensive
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Response from Packeos
Hello, If you have damaged products upon delivery, I invite you to contact us by phone, email, or live chat. We are here to find a solution! Regarding shipping costs, we have chosen to apply the rates of our carriers directly because, as you can see, the prices of our products are already very low. We cannot offer or reduce these costs, otherwise we would lose money on our shipments. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2022
Fast shipping and good advice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
Very good products, the quality of the bag has decreased a bit during the last order. The thickness has decreased and they are less durable. To be corrected.
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Response from Packeos
Hello, Thank you for your feedback, we have already reported the information to our supplier, it is possible that it is a batch of bags different from the usual orders. Please know that we are doing our best to offer the best possible products at the fairest prices. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2022
Order received quickly and in good condition. Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2022
delivery OK, reasonable price and good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2022
I would prefer delivery through the post.
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Response from Packeos
Hello, We have chosen to work with GLS for cardboard deliveries. They specialize in shipping packages from one to several dozen kilos. We have improved our delivery service since we stopped with DPD. We do our best to always offer the best possible service at the fairest price. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2022
Received on time, impeccable products, however very high shipping costs.
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Response from Packeos
Hello, As you can see, we offer our products at the lowest possible prices, with very low margins, that is why the shipping costs you see on our site are directly those of our carriers. We are transparent about this unlike what can be done on the internet: we do not hide shipping costs in the margins of our products. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2022
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2022
Pleasant site, fast delivery, product not tested yet
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/07/2022
Many products have been out of stock for several months. Updating the stock would be a big plus to avoid unpleasant surprises at delivery.
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Response from Packeos
Hello, Stock shortages have been present for several months and are likely to last a long time given the current situation, the lack of raw materials, and the explosion in demand for paper, cardboard, and plastic worldwide. The suppliers themselves are unable to process all orders due to this lack of raw materials. We are doing our best to always offer the same products on our site throughout the year, but we are subject to the same constraints as everyone else at the moment. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
Good quality product shipped quickly. No discount on bulk orders or free shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Easy order, fast delivery but expensive (standard delivery). I ordered large boxes for nuggets, product OK, not the best quality but sufficient. Easy to assemble.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2022
Fast, efficient, prices are reasonable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Very fast delivery, quality products. The packaging could be improved a bit / a bit damaged upon arrival but nothing serious.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
Goods received exactly as I expected!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2022
The packaging seems to be of good quality, however, we regret the condition of the boxes upon receipt, some were half open... it's a shame.
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Response from Packeos
Hello, Thank you for your feedback, I will be able to pass the information to our contact at the carrier. Can you send me one or two photos? Here is my address [email protected]. Please know that we are doing our best to improve the delivery service. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
In line with our expectations, in a word perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2022
Well received but confusion in the deadlines without consequence
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2022
The plastic bag is torn so it will be complicated for storage
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/05/2022
1) the delivery person did not ring the bell and stuffed the box into the mailbox, it got damaged.
2) the lids do not fit the jars
I will not order from this site again
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Response from Packeos
Hello, We will pass the information to our carrier so that this does not happen again. The delivery method you chose on our site requires the driver to notify you upon delivery. If any products are damaged, I invite you to get back to me by email with one or two photos, this allows us to refund you and charge these items to GLS. Here is my email address: [email protected] Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2022
I have always been satisfied with my purchases I have nothing to say regarding the quality of the products however they have changed their delivery partner to GLS now and the shipping costs are thus more expensive... really a shame
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/05/2022
The package was very damaged!!!!
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Response from Packeos
Hello, Thank you for your feedback, we will pass the information to our carrier to be more vigilant. Were any products in your order damaged? Looking forward to serving you, Ludovic from the Packeos customer service "Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Very Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
Order conforms and received quickly.
I recommend and I will not hesitate to reorder.
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2022
Good site well explained, too bad that product references change regularly, we can't search for a product with that reference already ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
VERY GOOD DELIVERY TIME AND CONFORMING TO THE ORDER
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2022
As an association, many difficulties in placing the order? I arrived thanks to the telephone assistance of an advisor.
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Response from Packeos
Hello, The Packeos account has been created as a personal account, I had switched it with you to a professional account so that you could have deliveries to your address without weight or product limits. For future orders, you will no longer have error messages! Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Not always easy to find your way among all these references. Add dimensions for the products (there are already many, but some are missing).
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Response from Packeos
Hello, We continue to add photos every day to showcase our products. It is a daily task, the new site that will be launched in a few days will allow you to see our items better, your browsing will be even more enjoyable! Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2022
Very simple site to use
Fast shipping
Shipping costs too high
Average quality of boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
No problem, everything is in accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
Overall good products at competitive prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
everything is ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
clear and pleasant website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
Good but products are too often out of stock and for too long. The weight-based shipping calculation is uncommon and sometimes discouraging.
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Response from Packeos
Hello, Thank you for your feedback, we are doing our best to avoid stock shortages, unfortunately, our suppliers are lacking raw materials such as cardboard or plastic to produce. The delays are extended and lead to shortages. Regarding the shipping costs on the website, these are directly the rates of our carriers. With the new site that will arrive in a few weeks, the interface will be simpler and will allow for a better understanding of the calculation of shipping costs. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Conforming products nothing to say, package arrived after more than 5 working days for an order placed on 12/12/2021
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