Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
good ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
I appreciate it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Attractive price and top-notch welcome
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good and very responsive after-sales service in case of problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
I give a score of 5 for the after-sales service. Indeed, despite an error in delivery (I would give a score of 0 for the carrier), the online service was top-notch. Very quick response and instant exchange by email. It makes all the difference when you take care of the problem and resolve it quickly. I will continue my packaging purchases at Pakeos despite the poor delivery service.
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Response from Packeos
Hello, Thank you for your feedback, please know that we are in the process of changing carriers. In the meantime, I will inform our current carrier to be more vigilant with shipments. Looking forward to serving you, Ludovic from Packeos customer service. "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Compliant with the visual, good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good, compliant with what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very convenient for finding an item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Perfect, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Thank you for the speed of the shipment, and for the quick responses by email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Extremely fast and compliant delivery. Delighted with my purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Nothing to say, received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Excellent quality/price ratio. Delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very satisfied, fast delivery, I order regularly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very accessible and understandable site Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Satisfactory price, fast delivery. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very fast
Good quality
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/12/2020
information about the log box soles.
It is mentioned that the soles are 1 cm shorter than the log boxes, however once received; The soles do not fit into the boxes!
I had sent an email before placing the order, but I never received a response. Moreover, customer service should have seen for themselves that my order did not match.
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Response from Packeos
Hello,
We have chosen to offer insoles of 1cm in length so that they can be used with the corresponding boxes. For example, we sell insoles 35x10cm with boxes of 35x11x11cm, as well as insoles 35x12cm with boxes 35x13x13cm.
If you wish, we can take back the insoles as well as the boxes.
Regarding your email, I regret to say that I cannot find any trace of it, could you please tell me at which address you sent it?
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good but would prefer to be delivered to the house, I never managed to do it at the order thank you
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Response from Packeos
Hello,
Thank you for your feedback, is your address easily accessible by a carrier?
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very good communication good response perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast, and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Items conform to the description.
Happy with my purchase.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
No issues, responsive and helpful customer service. The only downside is that the delivery person has delivered the pallet to the neighbors twice. Not a big deal, it doesn't deserve to lower the rating but if possible to address this with them..
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Response from Packeos
Hello,
Thank you for your feedback, currently the carriers are overwhelmed with goods, however I will pass on the information so that they are more vigilant in the future.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
very good site item conforms to the description of very good quality fast delivery nothing to complain about I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Quality product and express delivery, in short, pros
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Great, very fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Always satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
quality and speed of delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Everything is very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Very functional site, very simple order and even faster delivery!! I recommend, after many misadventures with competitors, I am not ready to change! the best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
new customer this year nothing to complain about it's serious thanks to the packeos team.
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