Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 2 and 5 stars

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A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/10/2018
Problem with every order, there are missing products that we have paid for but which are refunded 15 days later without adding the shipping costs pro rata of the missing products. UNACCEPTABLE
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Response from Packeos
Hello,
The out-of-stock products that are indicated as missing during the preparation of the order are refunded on Friday.
Regarding shipping costs, we refund them when the out-of-stock products cause you to change weight categories.
Rest assured that we will do our utmost to ensure that your next order reaches you in the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
Order received very quickly, I am very satisfied, quality product and in line with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
Very fast shipping 4 days instead of the 8 expected! Order in line with my request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
Very good fast and secure service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2018
Perfect both in terms of products and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2018
Very fast
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2018
There was a problem during delivery: no one called me and I still haven't received my package
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Response from Packeos
Hello,
The carrier did not take into account the name change the first time. That's why he will deliver to you on Monday since he does not serve your area on Fridays.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
Order compliant and record delivery in just 36 hours!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2018
I am satisfied with my order! I will reorder without hesitation when I need it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2018
Great service fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
SUPER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2018
Super very fast too bad the shipping costs are too high thank you
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2018
Very good quality/price ratio
Speed of order execution as well as follow-up
Top staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2018
Very fast and efficient. Box compliant with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2018
Very good site..always satisfied..
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/09/2018
average
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Response from Packeos
Hello,
Thank you for specifying how we can improve our service.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2018
Very fast shipping, the package intact, the boxes too, the piping bags are large, I am starting my small business, I will come back. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
Just a small delivery delay problem, really nothing serious.
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Response from Packeos
Hello,
Delivery times are given as an indication. Orders of less than 22kg are generally shipped between 2 and 3 days and orders of more than 22kg are shipped between 3 to 5 days.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/09/2018
product not delivered and billed...
forced to claim the refund that I am still waiting for
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Response from Packeos
Hello,
I regret that the out-of-stock product should not have been billed. That is why the refund took longer than expected. However, I processed the refund for the boxes you did not receive on September 25. It may take some time to reach you.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2018
compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2018
This site has all the food packaging at very competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2018
Everything perfect and also very fast, I will order again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2018
Great site where you can find a wide range of packaging and materials at very interesting prices, I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2018
Fast reception, products meet my expectations, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Simple and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2018
Very fast delivery, and interesting prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2018
Serious and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
very good site quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2018
Very satisfied, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Very good site. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2018
Meets our expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2018
Fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/08/2018
Way too much time between ordering and receiving the chicken bags, had to go buy some elsewhere while waiting for my order.
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Response from Packeos
Hello,
The average delivery time is 3 to 5 days for orders under 22kg.
I apologize for the longer delay than usual. The carrier had delivery difficulties during the summer due to a lack of staff.
Please know that the problem has been resolved and we are doing our best to always ship our orders as quickly as possible.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2018
well received my order but with some delay (address issue it seems)
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