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Rating: 5 out of 5
The site is clear, the delivery is fast and the products are of quality.
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Customer reviews of Packeos
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
Summary of reviews
Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Reviews 3, 4 and 5 stars
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Rating: 5 out of 5
Excellent service from ordering to processing and shipping.
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Rating: 5 out of 5
Order compliant and fast delivery.
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Rating: 4 out of 5
Delivery service to review, very rushed delivery people
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Response from Packeos
Hello, Thank you for your feedback, we have passed the information to our carrier so that they can improve their delivery service. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 4 out of 5
LACK OF CAKE BOXES 28X28 THE COLORED ONES I HAD TO ORDER THE WHITE BOXES - THANK YOU
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Response from Packeos
Hello, Our supplier is lacking raw materials to produce its items. We wanted to prioritize the white boxes to ensure we have pastry boxes for our customers. Please know that we are doing our best to always offer as many items as possible on our site at discount prices! Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Satisfied
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Rating: 5 out of 5
First order with PACKEOS. If the site and the "in stock" section could be slightly improved, the exchanges with the salesperson I had on the phone were of quality and perfectly met my expectations. Very positive feedback to date...
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Rating: 4 out of 5
Overall very good, a few crushed boxes (tray boxes) I find the shipping costs a bit expensive
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Response from Packeos
Hello, If you have damaged products upon delivery, I invite you to contact us by phone, email, or live chat. We are here to find a solution! Regarding shipping costs, we have chosen to apply the rates of our carriers directly because, as you can see, the prices of our products are already very low. We cannot offer or reduce these costs, otherwise we would lose money on our shipments. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Good product price and quality ratio
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Rating: 5 out of 5
Fast delivery
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Rating: 3 out of 5
DISAPPOINTED WITH THIS ORDER BECAUSE THE BAG IS SEALED IN THE MIDDLE AND NOT ON THE SIDE. SO AESTHETICALLY IT IS NOT NICE
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Response from Packeos
Hello, The cardboard bottom bags have been offered with a seam at the back since the beginning on our website. The manufacturing cost is reduced thanks to this technique, and the seam is extremely strong. This allows us to offer these bags at very low prices. Generally, our clients present their cookies or candies with this seam present at the back. Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Order received quickly
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Rating: 5 out of 5
Order received quickly. For a first order, I am completely satisfied, both with the product and the delivery. I will definitely place other orders.
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Rating: 4 out of 5
Fast shipping and good advice.
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Rating: 5 out of 5
perfect !!!!! I recommend
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Rating: 5 out of 5
Practical and very well made
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Rating: 5 out of 5
Fast delivery and products as described, nothing to say
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Rating: 5 out of 5
Very good!
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Rating: 5 out of 5
Good site
Order ok
Good quality
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Order ok
Good quality
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Rating: 5 out of 5
In accordance with my order and delivered quickly
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Rating: 5 out of 5
Fast and respected order.
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Rating: 5 out of 5
Perfect
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Rating: 4 out of 5
Very good products, the quality of the bag has decreased a bit during the last order. The thickness has decreased and they are less durable. To be corrected.
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Response from Packeos
Hello, Thank you for your feedback, we have already reported the information to our supplier, it is possible that it is a batch of bags different from the usual orders. Please know that we are doing our best to offer the best possible products at the fairest prices. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 4 out of 5
Order received quickly and in good condition. Nothing to report.
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Rating: 5 out of 5
no comment
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Rating: 4 out of 5
delivery OK, reasonable price and good product
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Rating: 5 out of 5
Since I started ordering from you, no issues with your products.
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Rating: 4 out of 5
I would prefer delivery through the post.
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Response from Packeos
Hello, We have chosen to work with GLS for cardboard deliveries. They specialize in shipping packages from one to several dozen kilos. We have improved our delivery service since we stopped with DPD. We do our best to always offer the best possible service at the fairest price. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Rating: 5 out of 5
Delivery always as expected
Very professional team
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Very professional team
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Rating: 5 out of 5
Very easy to order, however once you have done it, it would be nice to know the delivery date please thank you
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Rating: 5 out of 5
Order always top, I recommend
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Rating: 5 out of 5
Products meeting my expectations
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Rating: 5 out of 5
A team that is available and responsive, despite the particularity of our order and the small bugs, it is really a pleasure to see that, I highly recommend.
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Rating: 5 out of 5
very fast
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Rating: 5 out of 5
very well done
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Rating: 5 out of 5
This is my first order and I am very satisfied, quantity available quickly and delivered within the week. And the prices are mostly more advantageous than elsewhere.
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Rating: 5 out of 5
Perfect, don't change anything!!
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Rating: 5 out of 5
order conforms to the site and very fast for delivery
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Rating: 4 out of 5
Received on time, impeccable products, however very high shipping costs.
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Response from Packeos
Hello, As you can see, we offer our products at the lowest possible prices, with very low margins, that is why the shipping costs you see on our site are directly those of our carriers. We are transparent about this unlike what can be done on the internet: we do not hide shipping costs in the margins of our products. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"