Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
I just received an order on Monday, May 10 and the state of the delivery is deplorable, I took photos because at the price of your delivery service we can expect the best and there I have several damaged products.
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Response from Packeos
Hello,
thank you for taking the time to write this review, we will pass the information to the quality service of our transporter. Did you file a complaint on the transporter's slip?
For the follow-up of the file, I invite you to send us the photos of the box and the damaged products.
Thank you for your trust,
Laurent from Packeos customer service
Tel: 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2021
Good follow-up, quality customer service.
Good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Even though the website was down for a few hours, everything went very well. The handling and delivery were quick
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2021
real-time order tracking would be a plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2021
I received a few torn boxes.
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Response from Packeos
Hello,
thank you for taking the time to write this review.
Was the box of your delivery damaged?
If so, did you make a reservation on the carrier's slip?
For tracking the file, please send us photos of the products.
Thank you for your trust,
Vincent from the packeos customer service
Tel: 03 89 23 43 18
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2021
in line with my expectations, fast delivery, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
Fast delivery, correct price, and on the phone, great welcome and attentive to the customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2021
Always happy with my orders placed with them. Speed, responsiveness of their service. And of course, always quality products. I recommend and will recommend again with them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2021
online payment not taken into account
no response to my voicemail
after the call, fast shipping without commercial gesture
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Response from Packeos
Hello,
the return interface of our bank displayed an error on your order.
Following your message and after verification, we proceeded with the shipment of it.
Our customer service is available from 8:00 AM to 12:00 PM and from 1:15 PM to 5:00 PM from Monday to Thursday and from 8:00 AM to 12:00 PM on Friday via: phone, chat on the site, and by email.
Thank you for your trust,
Dimitri from customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good price
very fast delivery, almost EXPRESS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2021
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
This was the third order and I find the site clear (the information I was looking for was there) and easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2021
Very happy with my order.
Received very quickly!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2021
Clear site... With a good range of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Pretty box, very interesting price, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
supplies arrived in a very good time and products good quality/price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
Fast delivery, very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2021
In line with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Good site, I recommend without any problem.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
very good shop. We had a problem with the carrier and packeos was great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Delivered in 1 week, I am very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast delivery, top quality products at a low price. I recommend this site, take a look.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2021
Very responsive customer service. Satisfied with the service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Fast delivery, compliant product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Very good site, the problem is your carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Very good company!! Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Never disappointed with my orders placed with Packeos, very good quality-price ratio, fast delivery.
See you soon for the next order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Quality products, delivered quickly. Fast and efficient customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
It's a shame there is a stock shortage on craft boxes.. in the meantime we took white boxes which are very good too. And for the delivery, very very fast... 4 days between the order placed and the delivery in southern Spain. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Impeccable service++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Fast delivery, competitive prices, wide range of products, practical site for placing orders quickly. However, no free shipping, so organize to group your orders.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2021
Waiting for my package arrived late due to the carrier, the Packeos manager wished me good luck for receiving the package in the coming days?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Product compliant and delivery on time.
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