Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Very good - simple ordering process and fast delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Very well-made site, practical, simple and efficient!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
very good site there is choice and interesting prices
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2021
Very fast delivery in two days I receive my order of very high quality products at very low prices
I cannot change sites
If there were a rating more than 5 stars I would give it without hesitation
Thank you very much Packeos
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2021
very good,
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Nothing to say perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
I practically only use Packeos The website is user-friendly
Very professional. In case of questions or problems, we have a contact person who responds within minutes. I hope to continue working with Packeos for a long time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
Very good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very satisfied with our order as well as the delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
good ;)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2021
Fast and compliant
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2021
I appreciate it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Attractive price and top-notch welcome
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2021
Good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2021
Easy to use
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good and very responsive after-sales service in case of problems.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
I give a score of 5 for the after-sales service. Indeed, despite an error in delivery (I would give a score of 0 for the carrier), the online service was top-notch. Very quick response and instant exchange by email. It makes all the difference when you take care of the problem and resolve it quickly. I will continue my packaging purchases at Pakeos despite the poor delivery service.
Translated reviews
Response from Packeos
Hello, Thank you for your feedback, please know that we are in the process of changing carriers. In the meantime, I will inform our current carrier to be more vigilant with shipments. Looking forward to serving you, Ludovic from Packeos customer service. "Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Compliant with the visual, good quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good, compliant with what I wanted
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Very convenient for finding an item.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2020
Nothing to report,
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Perfect, fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Thank you for the speed of the shipment, and for the quick responses by email.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Extremely fast and compliant delivery. Delighted with my purchases
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/12/2020
In mid-December, I ordered transparent bags. Since the shipping costs are quite significant, I added soles for logs. Without even asking for my opinion, I received an email saying that my soles were shipped but that the bags (which I absolutely needed) would be refunded because they were out of stock. If I had received a little message beforehand about the availability of the bags, I would not have ordered. Anyway. I also add that once I sent a message to Pakeos, they indicated that it was an automatic email and that if I wanted, I could keep the remaining bags (which I did) but that the bags would not be available until January and even then. Strangely, the famous bags were shipped the next day. I was a bit angry but the Pakeos service reacted quickly anyway.
Translated reviews
Response from Packeos
Hello,
I understand your point of view, we were able to send the bags the next day thanks to a preparer who found them in the depot. The stock in the computer system was incorrect, we are sorry about that.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Nothing to say, received on time
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Excellent quality/price ratio. Delivery on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very satisfied, fast delivery, I order regularly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very accessible and understandable site Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Satisfactory price, fast delivery. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very fast
Good quality
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good but would prefer to be delivered to the house, I never managed to do it at the order thank you
Translated reviews
Response from Packeos
Hello,
Thank you for your feedback, is your address easily accessible by a carrier?
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Satisfied with the products although the delivery via the DPD carrier was very long. I had to contact them 3 times to find out where my order was. Supposedly a lack of delivery address information (which was not the case!), then they told me that the order had been postponed to the next day, as requested, when
I had not yet contacted them!
Anyway, my packaging arrived at the last minute, due to DPD.
Translated reviews
Response from Packeos
Hello,
Thank you for your feedback, please know that we are in the process of changing carriers. We are committed to always providing the best possible service.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
Very good communication good response perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Fast, and easy to use
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/12/2020
long delivery and the delivery person delivered to my neighbor without checking that it was the right place
Translated reviews
Response from Packeos
Hello,
Thank you for your feedback, we will pass the information on to our carrier.
Please also know that we are in the process of changing carriers in order to always provide the best possible delivery service.
Looking forward to serving you,
Ludovic from Packeos customer service