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Rating: 3 out of 5
Very good except this time
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Customer reviews of Packeos
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
Summary of reviews
Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Reviews 3, 4 and 5 stars
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Rating: 4 out of 5
Interesting price
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A
Rating: 5 out of 5
Despite some initial problems with delivery, I find that now it is going very well
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A
Rating: 3 out of 5
Good site, easy to use
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A
Rating: 4 out of 5
Very good, not far from our home
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A
Rating: 4 out of 5
....
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A
Rating: 4 out of 5
Professional materials. Fast shipping. Too bad we can't order more than 18kg as a private individual. So we end up paying shipping fees multiple times.
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A
Rating: 3 out of 5
No phone to contact you, it can sometimes be complicated to do everything by email.
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Response from Packeos
Hello,
We now have a phone line.
You can contact us at the following number: 0 892 350 005 (0.40€/min + call price).
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
We now have a phone line.
You can contact us at the following number: 0 892 350 005 (0.40€/min + call price).
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
A
Rating: 5 out of 5
Nothing to report, service and delivery on time
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A
Rating: 3 out of 5
The prices are worth it but the after-sales service leaves something to be desired: impossible to ask a question directly, there is never anyone... interesting products are removed from their ranges without us knowing why. I asked questions but got no response... meh!
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Response from Packeos
Hello Mr. Fraisse,
You can contact us via our live chat or by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8am to 12pm and from 2pm to 5pm.
We have recently strengthened our after-sales service to improve our services.
Some products from our site have been removed temporarily while we receive them from our various suppliers.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"
You can contact us via our live chat or by phone at 0 892 350 005 (0.40€/min + call price) from Monday to Friday from 8am to 12pm and from 2pm to 5pm.
We have recently strengthened our after-sales service to improve our services.
Some products from our site have been removed temporarily while we receive them from our various suppliers.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at Discount prices"
A
Rating: 5 out of 5
Very professional site, thank you
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A
Rating: 3 out of 5
Good deal
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Informative!, very good!
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A
Rating: 5 out of 5
Very practical and easy to use
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A
Rating: 3 out of 5
Too much time to be delivered, then delivery in two parts.
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A
Rating: 3 out of 5
Prices are very attractive, shipping costs are exaggerated, too much for a small order
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A
Rating: 5 out of 5
Very good
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