Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Shipping costs represent about 20% of the order and are added to the tax-exempt amount and also "benefit" from VAT. It's excessive! Too bad, because there are many choices and good products with very fast delivery.
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Response from Packeos
Hello, Our low prices do not allow us to offer free shipping. Delivery rates are set by our carriers. I invite you to make the same cart with our competitors, normally we will be cheaper even with shipping costs. We remain at your disposal to answer your questions.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2023
I find that when there is a stock shortage, it takes quite a long time for you to restock, fast delivery and product conforming to my expectations.
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Response from Packeos
Hello Mrs. Poletto, thank you for your comment. Please know that we are doing our best to minimize our stock shortages. To pass the information to our purchasing department, would it be possible to know which products have caused you problems? Have a nice day, Vincent from the customer service packeos.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2023
The boxes I buy are well kept, especially the rounded models
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2023
Very well designed site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/03/2023
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
too bad some products are often missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2023
Very good products but shipping costs are not cheap...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2023
We should be able to keep a template list on your site so we don't have to reorder each product one by one? It's very long!!!
And I can't add items to favorites.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2023
Lots of choices, products and sizes, beautiful quality
shipping costs a bit excessive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2023
Fast delivery, the only downside is that the packages always come torn.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2023
Good and readable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/02/2023
Quality products and fast delivery, however my package arrived at the relay point completely open and the box was ripped. Fortunately, nothing was missing but for the price of delivery, not serious ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
GOOD and varied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2023
Competitive prices but excessive shipping costs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/01/2023
I find the fluidity of the site and the information perfect. However, if I may suggest, it would be good to indicate the base of the bags, as considering the indicated dimensions can be misleading when ordering.
I am also pleasantly surprised by the quality of customer service, following my mistake on my order, I was called back and advised, top notch!!
I will certainly place another order
For now, I am waiting for the one I just placed, but it seems extremely fast, let's see the quality of the delivery for the fifth star!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/01/2023
Good products but shipping costs are overpriced... in these times, it's hard to understand such rates!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2022
During an order, I had a small problem with some items, the customer service was very responsive and resolved the issue quickly, deliveries are fast, and the products are a good value for money.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2022
Simple and effective.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2022
Navigation on the site is not very practical. Too many proposed products are unavailable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Delivery a bit late.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2022
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2022
Good products at good prices but a big negative point on the shipping costs which are too high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2022
The new Packeos site is easy to navigate but I often hesitate to order from them. Because there are often out of stock and the delivery time is long (7 to 10 days).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2022
Very clear site. We are now waiting to see the goods.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/11/2022
Products at interesting prices and delivery went smoothly. However, one of the products I ordered was no longer available and I was only informed of this once my order was validated and paid. Packeos will refund me (normally) but I would have liked to know that this product was missing BEFORE ordering (because maybe I wouldn't have ordered from them then).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
Very large choice for cake box sizes and very accessible prices!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/11/2022
The product is of good quality but the transport remains to be seen, torn box and torn plastic protection bag. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2022
Product matching the description. Small negative point for the delivery... we are offered a slightly higher price to be notified by SMS of the delivery. I never received this message. Fortunately, I was at home, so I was able to receive the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
As a professional, finding pastry boxes is a headache. Lots of choices and delivery is okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2022
Very happy with the products, fast delivery.
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
Order as expected, fast and serious delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2022
Products are often missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
It's okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2022
Very good value for money and fast delivery which is very appreciated, meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2022
It's really a shame that the shipping costs are expensive because I would order more
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Response from Packeos
Hello, We have chosen to offer the lowest possible prices for our products. Therefore, we unfortunately cannot reduce the shipping costs on the site. The fees you see are directly the rates from our carriers. This is the actual delivery cost. Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2022
this delivery was all in bulk, the boxes were shattered and the delivery was scheduled on the store's closing day so the packages were delayed and ended up damaged (sic the delivery person)
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Response from Packeos
Hello, Thank you for your feedback, we will contact the carrier so that they can correct the issue directly with the driver to prevent this from happening again. If any products are damaged, I invite you to get back to me by email so that I can find a solution! Do you have the possibility to send me one or two photos of the packages? Here is my email: [email protected] Looking forward to serving you, Ludovic from Packeos customer service "Quality food packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
You can find everything! Small downside: the shipping costs are too high. This increases the order amount by a third.
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Response from Packeos
Hello, As you can see, the prices of our products are already very low. That is why we cannot reduce the shipping costs on the website. These costs you pay are directly the rates of our carriers. We are transparent unlike what is mostly done on the internet, we do not hide the shipping costs in the margins of our products. Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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