Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Fast delivery and always compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Perfect shipping time. Well-packaged parcel.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2021
Be careful with product tracking... We should have regular availability.
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Response from Packeos
Hello,
I understand your point of view, please know that we are doing our best to always offer our products throughout the year on our site. The shortages of raw materials that suppliers have been experiencing for over a year now are delaying the deliveries of food packaging. There have not been enough cartons, plastics, or papers produced in recent months.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Great site everything was perfect I recommend it on my part
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
fast shipping and serious quality, super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
super fast reception thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
very attentive, if we have a problem and call customer service, the problem is quickly resolved, bravo!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Order placed before noon, ready within the hour
Super nice employee, inexpensive
I totally recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
The site navigation is very simple and practical, a lot of variety and especially at very interesting prices! A great quality/price ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
very good, top customer service and top products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
Very fast delivery. The products are of quality, in good condition, the orders complete, the products meet my expectations for me perfect service, I am a new customer at Packeos and plan to stay
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/03/2021
15 days to get delivered. It's too long
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Response from Packeos
Hello, Currently, delivery times are longer due to high activity. Please know that we will do our best to ensure your next order reaches you as quickly as possible. Best regards; Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
very good as always, ultra-fast delivery, very competitive rates
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2021
The boxes always arrive in poor condition, especially the torn edges. Fortunately, so far it hasn't affected the contents. But it would be good to pay more attention to this
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Response from Packeos
Hello, Thank you for your feedback, we will raise awareness with the carrier to be more vigilant in your area. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Fast and as described Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Very clear and well-organized site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very satisfied with the products and fast delivery, I will recommend your services to my acquaintances.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/02/2021
Good, only downside is the delivery is too expensive
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Response from Packeos
Hello,
Thank you for your trust, we have chosen to offer the prices of our products as low as possible right away. This means that we cannot reduce the shipping costs.
What you pay on the site is also what the carriers charge us.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Super neat, super fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Price quality services everything is there
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2021
the delivery is super fast we thank you it is remarkable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2021
Very good site that offers a lot of choices good quality and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very good trustworthy site, top product defying all competition, very fast delivery never disappointed I recommend it to you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2021
Fast and impeccable service, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/02/2021
Average
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2021
Deliveries are compliant and on time. Easy return of unsuitable products. The only downside is frequent stock shortages. Knowing this, one must simply anticipate their own stocks. I recommend
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Response from Packeos
Hello,
Thank you for your feedback! We are aware that we need to improve the restocking of some of our products, we are doing our best with the purchasing department to address this.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Impeccable. However, it's a shame that square boxes do not exist in a height of 15cm.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Quality product and fairly fast delivery service. We have been ordering for a long time and so far we are completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Well-designed site, fast service, to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
fast and efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
Excellent product, too bad I can't order more than 18kg for delivery
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Response from Packeos
Hello,
You can order more on our site if you have an address easily accessible by a carrier.
You just need to get back to me via chat, email, or by phone.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Top-notch, super fast and compliant materials
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
Currently a big supply problem for certain references
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Response from Packeos
Hello,
We will do our best to correct these supply issues, especially with the cutlery kits. Additionally, please note that we have recently added the fork, knife, napkin kits to the site.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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