Customer reviews of Packeos

9,2 /10

Based on 3 184 published reviews

5 2 362 74% 4 492 15% 3 201 6% 2 62 2% 1 67 2%

Summary of reviews

Packeos consistently delivers on fast and reliable service, with numerous notes of ultra-fast processing and shipping, quick delivery times, and orders arriving in good condition and as described. Customers praise the range of products and competitive prices, highlighting attractive value and availability of items, along with a friendly, helpful staff and smooth ordering experience. The store earns praise for efficient handling, dependable delivery, and well-packaged, solid products that meet expectations. Overall, customers repeatedly mention prompt fulfillment, clear product descriptions, and strong value as key strengths.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 12/03/2019 à 12h17 following a purchase from 04/03/2019

The products perfectly match the description. The shipping is ultra fast. It's perfect. Bravo packeops don't change anything.

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Acheteur Vérifié

Published on 11/03/2019 à 18h06 following a purchase from 26/02/2019

Too bad there are many errors in delivery, missing items etc... and the shipping costs are very very high!!

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Response from Packeos Published on 12/03/2019

Hello,
We do our best to avoid stockouts on our site. When we cannot ship a product, we can refund you during the week or resend it as soon as we have it.
Regarding shipping costs, we have chosen to offer you the lowest possible prices for our products, therefore, we cannot reduce our carriers' rates.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 07/03/2019 à 13h51 following a purchase from 27/02/2019

very good in quality price

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Acheteur Vérifié

Published on 05/03/2019 à 15h14 following a purchase from 23/02/2019

Good but a bit high tax

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Response from Packeos Published on 06/03/2019

Hello,
Shipping costs are calculated based on the weights shipped. These are the rates from our carriers. We have chosen to offer you the lowest possible prices for our products, which is why we cannot reduce these costs.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 02/03/2019 à 15h16 following a purchase from 14/02/2019

serious and fast

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Acheteur Vérifié

Published on 27/02/2019 à 13h16 following a purchase from 18/02/2019

The top

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Acheteur Vérifié

Published on 26/02/2019 à 09h43 following a purchase from 14/02/2019

attention to transport often damaged boxes

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Response from Packeos Published on 27/02/2019

Hello,
Thank you for your feedback. Please note that we will change carriers by March 1st to continue improving our service.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 22/02/2019 à 09h43 following a purchase from 12/02/2019

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 21/02/2019 à 18h26 following a purchase from 13/02/2019

ordered on Wednesday morning and delivered on Thursday morning it's great

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Acheteur Vérifié

Published on 20/02/2019 à 13h29 following a purchase from 09/02/2019

Very good product, meets my expectations and competitive price

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Acheteur Vérifié

Published on 19/02/2019 à 14h06 following a purchase from 04/02/2019

Order prepared very quickly and sent very fast, received 3 days after placing it! Bravo for the responsiveness and availability of the after-sales service for my questions!

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Acheteur Vérifié

Published on 19/02/2019 à 13h18 following a purchase from 08/02/2019

Very good

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Acheteur Vérifié

Published on 16/02/2019 à 21h41 following a purchase from 04/02/2019

Fast and compliant.

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Acheteur Vérifié

Published on 16/02/2019 à 06h36 following a purchase from 24/01/2019

Very good

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Acheteur Vérifié

Published on 14/02/2019 à 13h47 following a purchase from 05/02/2019

VERY GOOD

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Acheteur Vérifié

Published on 08/02/2019 à 14h15 following a purchase from 25/01/2019

Very well explained

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Acheteur Vérifié

Published on 06/02/2019 à 10h04 following a purchase from 30/12/2018

top!!!

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Acheteur Vérifié

Published on 05/02/2019 à 15h14 following a purchase from 26/01/2019

Well-made site and easy navigation, only downside, it would be nice to be able to download the invoice on the site

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Response from Packeos Published on 06/02/2019

Hello Christelle V.
We automatically send your invoice by email when your order is prepared. If you do not receive it, I invite you to check your spam.
Please know that I can resend all of them if you contact me via live chat on our site. It only takes a minute or two.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 04/02/2019 à 22h53 following a purchase from 17/01/2019

super and fast

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Acheteur Vérifié

Published on 01/02/2019 à 17h33 following a purchase from 24/01/2019

delivery speed

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Acheteur Vérifié

Published on 31/01/2019 à 13h50 following a purchase from 22/01/2019

Clear and well-detailed site with a wide choice

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Acheteur Vérifié

Published on 30/01/2019 à 18h25 following a purchase from 21/01/2019

Satisfied with the order

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Acheteur Vérifié

Published on 30/01/2019 à 12h36 following a purchase from 21/01/2019

Very good and I was regularly informed about the progress of the order from processing to delivery which was very fast.

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Acheteur Vérifié

Published on 29/01/2019 à 13h41 following a purchase from 20/01/2019

Great, the cheapest I could find online and fast delivery I recommend

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Acheteur Vérifié

Published on 29/01/2019 à 09h57 following a purchase from 14/01/2019

very good

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Acheteur Vérifié

Published on 25/01/2019 à 15h34 following a purchase from 16/01/2019

fast and serious. But the shipping costs are always too high

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Response from Packeos Published on 28/01/2019

Hello Hervé S.
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 24/01/2019 à 16h05 following a purchase from 16/01/2019

Order ready very quickly. I highly recommend. Irreproachable quality

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Acheteur Vérifié

Published on 24/01/2019 à 13h09 following a purchase from 16/01/2019

Extremely fast shipping, impeccable white boxes, very attractive prices.

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Acheteur Vérifié

Published on 23/01/2019 à 12h18 following a purchase from 14/01/2019

impeccable - very fast delivery

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Acheteur Vérifié

Published on 22/01/2019 à 16h22 following a purchase from 14/01/2019

Our bakery has been a Packeos customer for several years, our loyalty is not only due to attractive prices but also to the quality of the products. We have already convinced several of our colleagues and continue to promote packers.

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Response from Packeos Published on 23/01/2019

Hello,
Thank you for your trust and loyalty. We do our best to provide you with impeccable service quality.
Please know that we will be adding new products to our site soon!
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"

Acheteur Vérifié

Published on 19/01/2019 à 15h09 following a purchase from 11/01/2019

Very good very explicit good quality

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Acheteur Vérifié

Published on 18/01/2019 à 12h38 following a purchase from 10/01/2019

very good

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Acheteur Vérifié

Published on 17/01/2019 à 22h55 following a purchase from 02/01/2019

Wide choice of products

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Acheteur Vérifié

Published on 17/01/2019 à 18h11 following a purchase from 19/12/2018

Very satisfied

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Acheteur Vérifié

Published on 17/01/2019 à 12h40 following a purchase from 08/01/2019

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 16/01/2019 à 00h59 following a purchase from 06/01/2019

very good. compliant products, fast delivery

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Acheteur Vérifié

Published on 13/01/2019 à 22h36 following a purchase from 28/12/2018

Very good. Nothing to say.

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Acheteur Vérifié

Published on 11/01/2019 à 12h34 following a purchase from 02/01/2019

Very good and fast

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Acheteur Vérifié

Published on 10/01/2019 à 00h10 following a purchase from 26/12/2018

Super good value for money! Never disappointed!!!

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Acheteur Vérifié

Published on 07/01/2019 à 08h17 following a purchase from 24/12/2018

The last two times I ordered, I was missing one item (out of stock), so I have to wait and reorder while paying the shipping fees again, which are very high just for one item. If I had known, I would have waited for it to be available to place my entire order and avoid paying shipping fees multiple times, which range between 12 and 15€!

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Response from Packeos Published on 08/01/2019

Hello Ms. Natacha,
If this happens again, I invite you to contact us by phone, email, or chat, and we will then be able to provide you with a restock date for any out-of-stock product.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"