Customer reviews of Packeos

Some items crushed and damaged in certain places

Deplorable delivery!!!

Often we cannot visualize your products

Very expensive fees, the cost price of the chosen product is no longer the same after tax and fees paid

A bit disappointed because I did receive the ordered catering trays except that the top tray of some lots are damaged and aesthetically it's not great! Let's hope next time will be better...

I received a few torn boxes.

online payment not taken into account
no response to my voicemail
after the call, fast shipping without commercial gesture

Waiting for my package arrived late due to the carrier, the Packeos manager wished me good luck for receiving the package in the coming days?

The quality-price ratio is great. The packaging products fit perfectly. But as always, the delivery goes wrong. This time our package arrived in bulk, exploded cartons, some completely unpacked, to be picked up in the truck.

Be careful with product tracking... We should have regular availability.

15 days to get delivered. It's too long

The boxes always arrive in poor condition, especially the torn edges. Fortunately, so far it hasn't affected the contents. But it would be good to pay more attention to this

Good, only downside is the delivery is too expensive

Average

Currently a big supply problem for certain references

I am usually satisfied, but here I feel like I have been misled, as I placed 2 separate orders a few days apart so it is normal that I was charged for 2 deliveries, but I was delivered in one go, so I find it dishonest to charge me for 2 deliveries when my 2 boxes of products were in the same delivery. It's a shame!

Shipping costs are way too expensive

Damaged, opened and wet cartons

In mid-December, I ordered transparent bags. Since the shipping costs are quite significant, I added soles for logs. Without even asking for my opinion, I received an email saying that my soles were shipped but that the bags (which I absolutely needed) would be refunded because they were out of stock. If I had received a little message beforehand about the availability of the bags, I would not have ordered. Anyway. I also add that once I sent a message to Pakeos, they indicated that it was an automatic email and that if I wanted, I could keep the remaining bags (which I did) but that the bags would not be available until January and even then. Strangely, the famous bags were shipped the next day. I was a bit angry but the Pakeos service reacted quickly anyway.

long delivery and the delivery person delivered to my neighbor without checking that it was the right place

The order went well. The site is clear. But upon receiving the delivery, it's another story... a torn and damp package, luckily the damage is minor. Too bad. Note for later to take care of deliveries.

Package arrived damaged, fortunately nothing was broken inside.

High shipping costs

The packaging box arrived very damaged. The boxes were not affected but we prefer to inform you for future orders.

mandatory credit card payment to receive the order within a reasonable time frame is excessive

I ordered 10x25 boxes and received 9x25. Did not open the box upon delivery, no complaint. Best regards

Big problem during delivery. My package was supposedly presented at my home. I was supposedly absent but I was present because I work from home. Then it was noted as "pending" for a week. I had to call to be told that since they didn't have my phone number or any of my contact details my package was BLOCKED. I was delivered the next day but if I hadn't called it would still be at their warehouse. No issue with the merchandise itself but a big delivery problem.

Well-structured site. The products are not of top quality. Everything is relative of course...

Punctual

It's a pity that the delivery person left the delivery on the sidewalk, we have a service door through which it easily passes, otherwise well done for the speed!
However, a question:
why don't you have a salesperson to pick up orders, and free delivery, I would order at least 2 times a month!
And my colleagues too

Catastrophic delivery and very damaged package

I placed an order as usual with delivery to a relay point! In the end, they tried to deliver to my old home so I was not delivered on time while I was urgently waiting for my order

Delivery in more than 4 days, package tracking poor.

Delivery much too long a week to be delivered instead of 48h as usual

Navigation needs improvement. Lack of filters for better sorting. Delivery price is mixed, very expensive and to be picked up at a relay point. However, considering the price, it is fast if you order before noon! Deadline respected.

The products are very good but the delivery rates are astronomical!
We are regular customers and no loyalty discount is applied, which is a real shame.

Good value for money but it's a shame that it's no longer possible to pay with PayPal and difficult to get delivery to certain areas

It's a shame that we can't order more!!! Delivery too expensive!!!

The carrier made a mistake with the delivery address and we had to pick up the package from another merchant even though we were open....not serious on the part of the carrier when the address was clearly indicated on the package label. A reprimand.....

To start, the products seem to be of good quality (we'll see when used) the prices are interesting so I say don't hesitate on this point.
However, for the delivery system when ordering several cartons, it's average.
The site only allows the choice of the relay point and the relay points refuse them (too big apparently in my case).
I wanted to order more cartons because the site module offers free shipping from a certain number, but then the site blocks if we go for free shipping (strange).
I think that 1 carton causes no issues.
So I use quite a few products, but if the delivery is faulty every time, I worry a bit.
It's a shame because I find the products quite good so it would be nice to review the delivery solutions and offer free shipping when ordering around 200 or 300 euros of goods.