Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2022
Order meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
You can find everything! Small downside: the shipping costs are too high. This increases the order amount by a third.
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Response from Packeos
Hello, As you can see, the prices of our products are already very low. That is why we cannot reduce the shipping costs on the website. These costs you pay are directly the rates of our carriers. We are transparent unlike what is mostly done on the internet, we do not hide the shipping costs in the margins of our products. Best regards, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2022
Good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
In accordance with the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
in accordance with fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2022
order received very quickly. efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
Fast and efficient
Very attractive prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2022
Always an excellent product and happy with the service, however the shipping costs are EXCESSIVELY expensive and it's getting worse... it's complicated for everyone...
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Response from Packeos
Hello, At Packeos, we have chosen to offer the lowest possible prices for our products, which is why shipping costs may seem high. These are the actual delivery rates charged to us by various carriers. Unlike what is commonly done on the internet, we do not hide these costs in the margins of our items. Furthermore, the diesel tax that carriers must pay has skyrocketed in recent months. We have been forced to apply it; otherwise, we would lose money on our shipments. We look forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2022
Nothing to say, very fast order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
nothing to say, perfect service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2022
The website is very clear, the prices are really interesting, we have been ordering for our pastry shop for over 10 years. The team is very attentive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
Order shipped very quickly, a small delivery issue resolved immediately by customer service. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
I am totally satisfied with my purchase everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
The site is clear, the delivery is fast and the products are of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Excellent service from ordering to processing and shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Order compliant and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
Delivery service to review, very rushed delivery people
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Response from Packeos
Hello, Thank you for your feedback, we have passed the information to our carrier so that they can improve their delivery service. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2022
LACK OF CAKE BOXES 28X28 THE COLORED ONES I HAD TO ORDER THE WHITE BOXES - THANK YOU
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Response from Packeos
Hello, Our supplier is lacking raw materials to produce its items. We wanted to prioritize the white boxes to ensure we have pastry boxes for our customers. Please know that we are doing our best to always offer as many items as possible on our site at discount prices! Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2022
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
First order with PACKEOS. If the site and the "in stock" section could be slightly improved, the exchanges with the salesperson I had on the phone were of quality and perfectly met my expectations. Very positive feedback to date...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
Overall very good, a few crushed boxes (tray boxes) I find the shipping costs a bit expensive
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Response from Packeos
Hello, If you have damaged products upon delivery, I invite you to contact us by phone, email, or live chat. We are here to find a solution! Regarding shipping costs, we have chosen to apply the rates of our carriers directly because, as you can see, the prices of our products are already very low. We cannot offer or reduce these costs, otherwise we would lose money on our shipments. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2022
Good product price and quality ratio
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2022
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Order received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Order received quickly. For a first order, I am completely satisfied, both with the product and the delivery. I will definitely place other orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2022
Fast shipping and good advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
perfect !!!!! I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2022
Practical and very well made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2022
Fast delivery and products as described, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2022
Good site
Order ok
Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
In accordance with my order and delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2022
Fast and respected order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
Very good products, the quality of the bag has decreased a bit during the last order. The thickness has decreased and they are less durable. To be corrected.
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Response from Packeos
Hello, Thank you for your feedback, we have already reported the information to our supplier, it is possible that it is a batch of bags different from the usual orders. Please know that we are doing our best to offer the best possible products at the fairest prices. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2022
Order received quickly and in good condition. Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
no comment
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