Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
Everything is perfect, nothing to say, keep it up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2019
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2019
Compliant and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Serious, fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2019
Very good, there was an issue with the relay point and they took very good care of me and delivered to my home, I recommend them 100%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2019
Very good responsiveness from the site and the chat. I came to pick up my order at the warehouse after placing my order in the morning. Bravo for your organization!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2019
Very happy with my order and the speed of delivery (2 days) except that I was not notified of the delivery to the relay point, so I waited 5 more days.
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Response from Packeos
Hello,
We are currently looking into why some of our customers are not notified of the arrival of their packages at relay points with our carrier.
Please know that we send you an email when preparing your order with your tracking link containing all the information to trace your package.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2019
VERY PROFESSIONAL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2019
Almost perfect supplier, it's really a shame that the weight of deliveries to relay points is limited and also expensive... Point to improve.
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Response from Packeos
Hello,
We cannot increase the weight of deliveries to relay points because otherwise they refuse the packages. Beyond a certain weight and volume, relay points have the right to refuse delivery. That is why we have set this limit of 18kg maximum.
Furthermore, we have also chosen to offer you the lowest possible prices for our products, therefore, we unfortunately cannot reduce the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2019
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2019
Super fast, impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2019
Super service. Quick response and top delivery, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2019
very clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2019
Top quality price. delivery fees which is the only downside
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Response from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products, with very low margins. As a result, we cannot reduce the shipping costs. These are directly the rates of our carriers.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2019
Ultra fast delivery package in good condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
The lack of tracking for certain product models is annoying
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Response from Packeos
Hello Sophie,
Can you tell me what you mean by the non-follow-up of certain models?
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2019
easy to use for ordering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
competitive prices, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2019
fast delivery. No issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2019
Very good quality-price ratio.
Reliable products and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2019
I received the package on the scheduled date and in good condition.
The products matched my request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
In line with my expectations. fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
Great as always!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
very efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2019
Items conforming. Order received within the indicated deadlines. Too bad there isn't a more economical delivery solution!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2019
Everything was ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2019
Very fast and good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2019
I had called to be sure of the size of the bags I wanted to buy and the person on the phone was very friendly and took the time to check if the size matched what I wanted to put inside (5-compartment meal tray) and it is quite difficult to find suitable bags and they have them. My order arrived in 2 days even though there was a public holiday in between!! So great, I would recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2019
Packages delivered on time in good condition
products conform to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2019
fast easy to pick up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2019
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2019
Quality product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2019
Very good, I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2019
Very good. Ludovic very responsive, well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2019
Nothing to report on the site but the delivery needs to be reviewed
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