Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews
5 2 327 74% 4 491 16% 3 200 6% 2 60 2% 1 67 2%

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2017
very fast shipping. Information and tracking updated..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2017
Serious and very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2017
Very professional site products conform to my request thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2017
Except for the fact that I had to call to find out where to have my package delivered (I didn't know the Relays) and to learn that it was a matter of weight, everything went very well..
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Response from Packeos
Hello Mr. Werquin, The relay points do not accept packages that are too bulky or too heavy. That is why individuals can order a maximum of 18kg of goods. I wish you a good day. Looking forward to serving you, Ludovic from Packeos customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
No problem, ideal transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2017
Very good, very responsive! competitive prices!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2017
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2017
I am pleasantly surprised by the quality and the speed with which I received my order, I recommend to everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2017
very good and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2017
I was delivered the day after the order, impeccable but I found the delivery costs expensive
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Response from Packeos
Hello Mr. Bechara, The transport costs are calculated based on the weights shipped. We calculate these costs as accurately as possible. Thank you for your understanding. Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2017
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2017
Products delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2017
if we have the opportunity to pick up the goods on site, it's perfect. However, when we get delivered, the delays are very variable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2017
And 5 stars to Ludovic who answered me well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2017
very good site! fast if I don't give the maximum rating, it's because some of the products I want to order are often out of stock
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Response from Packeos
Hello Mr. Zerr,
We have implemented a new restocking system to be more responsive regarding stock shortages.
We do our best to avoid these shortages.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2017
there should be a loyalty service, and review the packaging of the pallets
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Response from Packeos
Hello Mr. Simonian,
We have recently given instructions to our logistics team to better protect your pallets.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2017
everything received...compliant...no bad surprises...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2017
Order arrived quickly and the boxes arrived very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2017
I picked up on site but very good welcome, working in storage, good price, good quality, good welcome 5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
Products conform to the description. I am very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
Super fast shipping, too bad we can't order more than 18 kilos
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Response from Packeos
Hello Mrs. Nasri,
If you have a professional premises, we can deliver directly to it. There is no weight limit for professional customers.
We look forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2017
Very fast delivery! Very good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2017
I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2017
In a positive way: order, maintenance in case of problems, and delivery have been satisfactory so far.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2017
fast no problem very interesting price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2017
satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2017
It's a shame there is no phone number for direct contact
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Response from Packeos
Hello Mr. Roche, We have improved our after-sales service. You can now contact us by phone at 0 892 350 005 (0.40€/min + call price). Best regards, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2017
very convenient and reasonable prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2017
good quality-price ratio and good after-sales service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2017
We received our order on time. There is a choice of products. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2017
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2017
Very good products in general
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Very friendly contact, flawless processing and very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2017
Very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2017
Very competitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
clear and neat site
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