Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.
Delivery on time, the only issue would be the shipping cost a bit too high, even if ordering several items.
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Christine T.
Rating: 4 out of 5
following a purchase from 17/11/2024
in line with the visual, good quality
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Response from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices"
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Véronique S.
Rating: 4 out of 5
following a purchase from 26/11/2024
Well made and easy to use
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Response from Packeos
Hello, We thank you for your positive feedback! The entire Packeos team is delighted to learn that our products and services fully met your expectations. We remain at your disposal for any future orders. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Pierre M.
Rating: 4 out of 5
following a purchase from 20/11/2024
Very happy with the product I purchased, and the person I spoke to on the phone was very helpful and especially very patient, more than I was!
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Response from Packeos
Hello, The entire Packeos team is pleased that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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ACPAHU B.
Rating: 4 out of 5
following a purchase from 11/11/2024
-
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Patricia B.
Rating: 4 out of 5
following a purchase from 07/11/2024
No problem with the delivery, only downside the rum baba cups ordered are not suitable as the cup is curved, narrow at the bottom and wide at the top, and since the baba has the same width at the top and bottom, once soaked it is impossible to slide the baba to the bottom of the cup without damaging it, plus not resting at the bottom it cannot stay soaked and moist, it tends to dry out quickly. So I end up with a batch of just under 1000 cups that are of no use to me. Question is it possible to organize a return of the products even if opened?
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. We are sorry that the product does not suit you, but the photos visible on the site clearly show the beveled effect of the cups. We only accept returns of products whose packaging is unopened, therefore, we cannot favorably respond to your request. To avoid any confusion or doubt during your future orders, please feel free to contact us for more information about our products. We are available by email, chat, and phone. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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guillaume D.
Rating: 4 out of 5
following a purchase from 02/11/2024
For now, I ordered small plastic bags and transparent plastic boxes, everything is not too bad, I think I will order again on this site
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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romuald C.
Rating: 4 out of 5
following a purchase from 13/10/2024
Compliant
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Response from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. The satisfaction of our customers being our priority, we are here to listen to you if needed. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Didier W.
Rating: 4 out of 5
following a purchase from 13/10/2024
All OK. A downside, the GLS delivery person who does not give either an exact date or a time slot for the delivery of the package
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Response from Packeos
Hello, We thank you for taking the time to leave us a review. The satisfaction of our customers being at the heart of our concerns, we are delighted to know that you are satisfied. Regarding delivery, carriers are still not able to provide a precise date or time for deliveries. You should have received an email with a tracking link to follow your order from our tracking platform Boxia. If you have not received it, we will look to correct that for your future orders. We hope to have the pleasure of working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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C D.
Rating: 4 out of 5
following a purchase from 01/10/2024
Products conforming and fast shipping despite a delivery issue that was perfectly managed by Packeos. Thank you for the professionalism
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. The satisfaction of our customers being our main goal, we are delighted when we see good comments on our site. We apologize again for the issue you encountered with the delivery and we will be happy to work with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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M L.
Rating: 4 out of 5
following a purchase from 18/09/2024
Very good quality/price ratio
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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A V.
Rating: 4 out of 5
following a purchase from 14/09/2024
Very good. A choice that suits me despite some stock shortages. Very fast delivery. I give 4 stars because I find that the cost of delivery weighs heavily on the bill.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment on your experience with us. We are facing the cessation of activity of one of our suppliers. We are doing everything we can to quickly find similar items that we can always offer you at the best price. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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C S.
Rating: 4 out of 5
following a purchase from 17/09/2024
I find the quality of the products very good, however I regret that the delivery service is so expensive. Additionally, one of my packages was completely damaged and my cylinders inside were partially crushed.
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Can you please get back to us by email regarding the damaged cylinders? We will do our best to compensate you as fairly as possible. Here is the email address to contact us: [email protected] We will respond to you as soon as possible. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2024
Order received late and in a terrible state. Fortunately, the after-sales service in chat has always been attentive to me. A refund must be made.
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Response from Packeos
Hello, We are still sorry for the delivery issues you encountered with this order. We have reported the incident to the transport company in charge in your area, hoping that the service improves for your future orders. The refund for the products as well as for the delivery was initiated yesterday. You should receive the money shortly. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2024
clear site and delivery in a week
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Response from Packeos
Hello, The entire Packeos team is delighted that you are satisfied with our products and services. Customer satisfaction being our primary goal, your satisfaction is ours. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2024
nothing to report, thank you
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2024
My order corresponds very well to what I wanted. However, I find that the delivery is a bit too expensive, it would be nice to make it free after a certain amount of purchase
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/06/2024
Very expensive delivery
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. Additionally, you ordered glass items and we only send them by pallet to limit breakage during transport. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast delivery but expensive. Very sturdy box. Serious site.
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2024
Satisfied, however delivery was long and shipping costs were high
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. We apologize for the longer delays than usual due to the public holidays in May. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2024
GOOD - ORDER AS EXPECTED
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2024
Always delivered on time! Quality product and when certain products are defective, customer service is responsive.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2024
Thank you for the delivery but for payment, please give us the option to pay by card directly without further formalities.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. Payment by credit card is available for everyone through our website. The security codes requested during this step have been implemented directly by banks to prevent fraud and data theft. If you have any questions, please feel free to share them with us at the following email address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2024
Very well delivered as expected even if the delivery tracking is non-existent Nothing to say, trust!
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. You should have received an email from our parcel tracking platform: Boxia. The email may have arrived in your spam or junk folder. We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2024
Good, correct delay
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2024
Smooth site, just missing a call before delivery.
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Response from Packeos
We are delighted that you are satisfied with your experience with our website. Your satisfaction is our main concern and we are happy that our products met your expectations. We hope to have the opportunity to serve you again in the near future. Best regards, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2024
The plastic around the glass jars is too fragile.
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Response from Packeos
Hello, Thank you for your feedback. Do you have the possibility to send us a photo of the products you received so that we can see what is happening? You can send us the photos at this address: [email protected] We do everything possible to ensure your satisfaction. We look forward to serving you, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2024
Happy with the products. fast shipping.
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Response from Packeos
Hello, We are delighted that you are happy with your experience at Packeos. Your satisfaction is our absolute priority and we are pleased that our products fully met your expectations. We hope to have the opportunity to serve you again. Best regards, The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2024
There should be a direct option for self-pickup in the ordering process.
Otherwise, everything went perfectly.
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Response from Packeos
Good day! The entire Packeos team is pleased that you are satisfied with our products and services. Since customer satisfaction is our top priority, your satisfaction is also ours. If you want to pick up the order at our warehouse in Colmar, simply create a delivery address using the address of our warehouse: Rue Mittler-Weg 68000 Colmar. The option will then be visible in the delivery section of your cart. We look forward to working with you again. The customer service of Packeos « Quality Food Packaging at Discount Prices » 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2024
Order compliant
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Response from Packeos
Hello, We are delighted that you are satisfied with your experience with Packeos. Your positive feedback is a reward for our commitment to quality and service. We look forward to assisting you again in your future projects. Best regards, The customer service of Packeos « Quality Food Packaging at Discount Prices » 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2024
Package received within the indicated timeframe, and in good condition
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2024
Fast shipping, shipping costs + when you order +
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2024
Too bad, incomplete order due to stock shortage
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. We apologize for the stock shortage on some items in your order. We will check if the stock of these items needs to be adjusted to better satisfy you next time. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2024
High shipping costs which forces to order more, thus stock that sleeps
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2024
Received the package but with a flat bag that was open and therefore loose inside. Delivery time too long. The package stayed 3 days in the delivery depot near my home before being delivered to me. Otherwise, the order was perfect for the rest.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. We are sorry that the delivery was delayed and that a package opened during transport. We will report the information to our carrier to improve your experience for your future purchases. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2024
Very good. Just be careful with the packaging of the aluminum trays that I find crushed.
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Response from Packeos
Hello, The Packeos team thanks you for taking the time to leave a comment about your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Could you send us photos of the aluminum trays you received at the following email address [email protected]? Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2024
Very satisfied. Too bad the shipping costs are so high
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Response from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2024
Nothing to report.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products and services. If you have any comments or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/comments as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2023
Very good packaging quality despite a damaged box.
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any damaged or defective products, please feel free to share them with us at the following email address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2023
Sometimes there is a lack of details in the product description
Very satisfied with the speed of delivery
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Response from Packeos
Hello, Thank you for your comment. The Packeos team is happy to know that you appreciate our products. If you have any remarks or suggestions, please feel free to share them with us at the following email address: [email protected] We will respond to your questions/remarks as soon as possible. Looking forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
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