Customer reviews of Packeos

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 3 145 published reviews

Summary of reviews

Packeos consistently delivers fast, reliable service with careful handling and friendly, helpful staff. Customers repeatedly note fast delivery, careful shipping, and products that meet or exceed expectations, along with convenient, user-friendly ordering and a wide variety of affordable items. The packaging and product quality are praised, with many mentioning durable ice trays, good packaging, and repeatedly solid quality-price value. Loyal customers highlight years of satisfaction, strong service, and prompt order preparation and shipping.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Very Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2022
Order conforms and received quickly.
I recommend and I will not hesitate to reorder.
Thank you!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2022
Good site well explained, too bad that product references change regularly, we can't search for a product with that reference already ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
VERY GOOD DELIVERY TIME AND CONFORMING TO THE ORDER
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2022
As an association, many difficulties in placing the order? I arrived thanks to the telephone assistance of an advisor.
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Response from Packeos
Hello, The Packeos account has been created as a personal account, I had switched it with you to a professional account so that you could have deliveries to your address without weight or product limits. For future orders, you will no longer have error messages! Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Not always easy to find your way among all these references. Add dimensions for the products (there are already many, but some are missing).
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Response from Packeos
Hello, We continue to add photos every day to showcase our products. It is a daily task, the new site that will be launched in a few days will allow you to see our items better, your browsing will be even more enjoyable! Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2022
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2022
Very simple site to use
Fast shipping
Shipping costs too high
Average quality of boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2022
fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2022
No problem, everything is in accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2022
Overall good products at competitive prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
everything is ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2022
clear and pleasant website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2022
Good but products are too often out of stock and for too long. The weight-based shipping calculation is uncommon and sometimes discouraging.
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Response from Packeos
Hello, Thank you for your feedback, we are doing our best to avoid stock shortages, unfortunately, our suppliers are lacking raw materials such as cardboard or plastic to produce. The delays are extended and lead to shortages. Regarding the shipping costs on the website, these are directly the rates of our carriers. With the new site that will arrive in a few weeks, the interface will be simpler and will allow for a better understanding of the calculation of shipping costs. Looking forward to serving you, Ludovic from the Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Conforming products nothing to say, package arrived after more than 5 working days for an order placed on 12/12/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
it's always very unfortunate that the availability of products this year is not up to par
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Response from Packeos
Hello,
We are doing our best to always offer our products on the website. Unfortunately, our suppliers are facing shortages of raw materials, it is difficult for them to keep up, which is why our purchasing department is trying to find solutions to offer other products.
This year, for example, we have been able to offer 600 new items on our site to compensate for certain shortages.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
Very practical site. Maybe add photos of the products to evaluate before buying.
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Response from Packeos
Hello, We will be changing our website in a few weeks, which will be more user-friendly and we plan to add many product photos! It will be easier for you to see, for example, how the products can open, which will give you a better idea of what we can offer on Packeos. Looking forward to serving you, Ludovic from Packeos customer service "Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
Well done, lots of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
The bags are good and of quality. However, the shipping costs are too expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
There were fewer choices than usual.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2021
Good value for money
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
Good overall. Except for the pastry boxes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2021
Correct quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
As usual it's okay, but quite a few products missing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2021
Very good except for the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Very good serious site. Order received very quickly, well packaged.
The only downside is that the restocking of products should be faster and the shipping costs a little lower than the competition!
In any case, I would recommend very soon and recommend this site 100%
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2021
Transport too expensive for certain products. For the rest, it's fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2021
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2021
Very satisfied with the product, fast delivery, one downside is the shipping costs. Had to order a large quantity to offset them. Paying €15 for a package worth €10, we need to think about finding a solution, unless this is intentional!!
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Response from Packeos
Hello,
We have chosen to offer the lowest possible prices for our products. We cannot reduce shipping costs. These are calculated based on weight and delivery department. The fees you see on our site are directly the rates from our carriers.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
Well received except the cake cardboard packaging was a bit crushed at the end
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
Delivery a bit long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/08/2021
Non-contractual photos
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/08/2021
Product easy to find on the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
The photos of the plastic bag models do not reflect reality
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Response from Packeos
Hello,
Can you confirm that you have received white bags, and not transparent bags?
Do you have the possibility to send me photos of the products you have received?
You can contact me at the following email address: [email protected]
Looking forward to serving you,
Dan from Packeos customer service
"Quality Packaging at Discount Prices"