Reviews Packeos

Very bad our order was lost

Haven’t received my express delivery despite dpd having had it for over a week and nobody has replied to my emails

Disappointed, I order regularly and my package was dropped off at the town hall, no one contacted me to tell me that my package had arrived. I received a box of a thousand bulk bags, but where is the hygiene?

Big problem with the delivery. I had to call the delivery person several times. I was finally told that due to a technical problem!!! my package was damaged. I call Packeos who asks me to renew my order. I request a commercial gesture and I am still waiting....... really unhappy with the delivery and commercial service (which only bears its name)

The quality is no longer as good!

I receive an email telling me that the ordered items are out of stock, then I am told that the order is at the pickup point, I contact them, they tell me they have nothing, meanwhile you have deducted the money from the corresponding invoice and I do not have my goods. I think there is a big misunderstanding in your company. Too bad I like your packaging. Don't forget, the shipping costs are way too high? I hope to still have good news about my order soon.

I am told that to be delivered in cardboard, you need an order of 99kg max, so I complicate my life by making 2 orders and unfortunately they end up being delivered on a pallet (easy in the city center). Then I specify to deliver before 11am in the morning because otherwise the seller is all alone and of course, I am delivered at 3pm..... thank you

The quality of the products has greatly deteriorated

I received mini bags .... I would have liked larger ones. The dimensions are not clear !!!! They are unusable.

At first, no problem. All my orders arrived on time with top-notch delivery. But for my last 4 orders, that was no longer the case. Huge delivery problem or even no delivery due to an address that was either incomplete or nonexistent, whereas until then the delivery person had always found my street. I then contact customer service who tells me they will do what is necessary but nothing. Still no delivery or delivery to a neighbor with the package left behind a bush (it was raining that day so the goods were damaged) until the day I had to threaten. It's sad to get to that point. I add that before the threats there were several email exchanges but they went unanswered. In any case, I will not order from Packeos again. Too bad because the quality of the goods is top-notch. I would just add that DPD is really acting in bad faith.

I still have not received my delivery, one order and I find myself with 2 invoices with different amounts. do not recommend

Bad delivery service we sent an email and left a message no news from them

The site is good but we received the order in a deplorable state, open carton, torn, crushed. We will not order again.

I’m still waiting for your shipment. It has been more than 10 days. I sent you one message but no answer. I chatted with you one time. And you have not answered yet. I want to give no star to you at all. It’s really bad and sorry.

Debited but not delivered pasta pots, without being informed of this shortcoming or the delivery time, it's quite confusing

I waited 3 weeks to receive my order after sending several emails and calling a premium rate number, and with each complaint, I was promised that I would receive my package within 48 hours!!! I do not recommend this site.

Order compliant,. but more than 8 days to receive the order

Well arrived at the pickup point, but no name on the package, so long wait moreover, shipping costs are very exaggerated

Very good site, too bad the shipping costs are too high, very very excessive.

Package never arrived. No way to communicate with the delivery service. Moreover, refunded quickly.

The delivery was catastrophic, we lost several half days waiting for the carrier and many hours on the phone with the often unreachable platform. Moreover, when opening the pallet, many boxes were damaged due to the carrier (at the bottom of the pallet) and to Packeos during the preparation of the pallet (photos available) Furthermore, many boxes were damaged during the unpacking of the goods, this was due to the carrier and to the placement of the boxes during palletization.

Order still not received, 10 days after payment

Incomplete order and half refund 1 month later

Delay putting my company in difficulty and no commercial gesture

I received half of my order