★★★★★
based on 3059 reviews published
Latest neutral customer reviews
Unfortunately, the delivery service "gls" is really not good. With every order, I have a problem retrieving my package. Either the chosen relay point no longer accepts gls packages or the package does not fit in the locker. This is the second time I have had to go pick up my package in a different department than mine. An express delivery turns into a 10-day delivery. Please do something. Not to mention the Packeos fees which are way too high.
TOO SMALL
Shipping costs are excessive!
Delivery not received within the deadlines
The product is of quality. However, the packaging is very defective: the bags placed in a carton that is too small are torn at the ends. Not acceptable, especially since the shipping costs were high.
The site is quite well made
Fairly quick delivery.. No issues
Delivery was correct within the deadlines
Encountered many delivery problems
Hello, delivered in my absence and I found the box outside on the ground under a downpour of rain, soaked box, fortunately the inside was not too damaged.
The site is quite good, I received the products quickly and the prices are interesting. But one of the products is damaged, all the lids of the macaron boxes are scratched. And the second product, some cupcake liners, were not well packaged, some stuck with tape from the packaging. If I hadn't needed them urgently, I would have returned everything.
Delivery problem at the indicated address, which delayed it. In case of a problem, it would be good to call the delivery location I think to guide the delivery person. Other than that, it's perfect.
Extremely long delay. Kuehne+Nagel carrier not cooperative at all, who kept the goods for about ten days before delivering and did not bother to come to the door of the establishment and did not carry a single package.
Rating 8/10 because more expensive at the relay point than at home
No information on the preparation of the goods as well as on the deadlines! I just received information that a product was not available and a few days later a credit note while it is the company that is not doing the job! A way of functioning from another time! Too bad I will not order from you again! I will obviously modify my comment if you find a solution!
Hello, I order from you because I like your products and prices. But I have trouble marking the products I regularly order as favorites. I spend a lot of time trying to find them. Best regards, The bakery full of mustache
I received my order yesterday, the transparent plastic boxes 94007c were very well packaged in a small closed box which was inside the shipping box with the rest. However, the square white boxes with handles had completely open packaging and the boxes were scattered in the large shipping box. The large shipping box was in perfect condition upon arrival. They were therefore sent like that! It's a bit average for food boxes!!!!!!
Fast delivery, however, very defective cartons, mediocre packaging of boxes
I would have liked to be informed that the calendars were not assembled. Otherwise very fast and beautiful design
The site is good but should have real photos of the product as it is misleading
Despite the fact that I called to confirm the correspondence between the jar and the lid, I find that it does not hold well
The packaging of the croissant bags is not suitable, the bags arrive folded, crumpled
Top-notch and very fast. I highly recommend
Hello, Thank you for your feedback on your experience with us. We are delighted that you are satisfied not only with our products but also with the exchanges you had with our sales service. Looking forward to serving you. Dylan from Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
Hello For the order, nothing to say. The shipping costs are a bit expensive.
Going to pick up my package at a relay point when I paid for home delivery deeply annoys me and it is systematic with this delivery company... too bad
The products offered really suit me, unfortunately the shipping costs are exorbitant, which makes me hesitate with each new order I want to place.
Shipping costs represent about 20% of the order and are added to the tax-exempt amount and also "benefit" from VAT. It's excessive! Too bad, because there are many choices and good products with very fast delivery.
We should be able to keep a template list on your site so we don't have to reorder each product one by one? It's very long!!! And I can't add items to favorites.
Quality products and fast delivery, however my package arrived at the relay point completely open and the box was ripped. Fortunately, nothing was missing but for the price of delivery, not serious ...
Competitive prices but excessive shipping costs
Hello, during the last delivery 50% of the grouping bags are not sealed at the ends. Same for the sliced bread bags
Good products but shipping costs are overpriced... in these times, it's hard to understand such rates!
Does not meet the delivery deadlines set before Christmas, it is true that boxes for logs after Christmas are very useful, in short, very disappointed
You shouldn't be in a hurry, it's been a week since I ordered an item and the order is still being prepared.
Navigation on the site is not very practical. Too many proposed products are unavailable.
Products at interesting prices and delivery went smoothly. However, one of the products I ordered was no longer available and I was only informed of this once my order was validated and paid. Packeos will refund me (normally) but I would have liked to know that this product was missing BEFORE ordering (because maybe I wouldn't have ordered from them then).
The product is of good quality but the transport remains to be seen, torn box and torn plastic protection bag. Too bad.
This delivery was all in bulk, the boxes were shattered and the delivery was scheduled on the store's closing day so the packages were delayed and ended up damaged (sic the delivery person)
The order was delivered in two parts. The second delivery was made to a nearby store without notifying me!