★★★★★
based on 3059 reviews published
Latest customer reviews
Very good, meets my expectations, the site is easy to navigate and fast delivery
Very good quality
Very good
Clear
Nothing to report.
I order from China, I have no fees (not even delivery) to pay. I live in the same department as the company and they charge me 15 euros for delivery. If I go to the company's headquarters, they charge me more than 2 euros in fees. Find the error!
As you can see on our site, we have chosen to offer the lowest possible prices for our products. The shipping costs you see on the site correspond to the rates of our carriers. Regarding the €2.40 fee for on-site pickup, we believe it is fair to apply it to cover the preparation cost.
Having items delivered is never free, no carrier works for free, we have simply chosen not to hide these shipping costs in the margins of our products.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Very good
Ordered on Sunday, received on Wednesday. Super fast and efficient. The kraft bags meet the needs. Thank you.
Top!
I recommend their service and always good products
Very good, well-packaged parcel received on time.
Very good serious site. Order received very quickly, well packaged. The only downside is that the restocking of products should be faster and the shipping costs a little lower than the competition! In any case, I would recommend very soon and recommend this site 100%
I have been ordering from Packeos for 7 years and I have never had a problem... Even the after-sales service is top-notch, I would gladly recommend it.
Hello, I wanted to inform you that with each order placed, I note the opening and closing hours of the store for the delivery person, and every time, he comes during our closing hours; on his receipt: the hours are never indicated. Can you pass this information to the delivery service so that our goods are finally delivered during our opening hours? This is very unpleasant every time!
This is indeed a bug that was fixed a few weeks ago, it should not happen anymore, you can set your delivery times at the moment you confirm the order in the small box provided. The carrier now receives all your instructions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Very good, impeccable service, careful and attentive. I recommend!
In line with my expectations
Transport too expensive for certain products. For the rest, it's fine.
Very good, I recommend
=Nothing to report
Fast delivery. Product conforms to the order. However, there are many out-of-stock items from the parent company. We hope they will return very soon.
Good quality product and very interesting price
Very satisfied. Quality product and fast delivery. Thank you very much, I am delighted!
Very professional, package resent quickly after the first package was lost by the DPD carrier
Missing certain products for baker/pastry chef
Perfect
Fast, efficient, conforms to the order
I am satisfied with my order. Very good quality. I recommend.
Some items crushed and damaged in certain places
Thank you for your feedback, could you please send us one or more photos so that I can show them to the carrier?
It is important for us to report all the information to raise their awareness as much as possible.
Here is my email address:
[email protected]
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Very satisfied with the product, fast delivery, one downside is the shipping costs. Had to order a large quantity to offset them. Paying €15 for a package worth €10, we need to think about finding a solution, unless this is intentional!!
We have chosen to offer the lowest possible prices for our products. We cannot reduce shipping costs. These are calculated based on weight and delivery department. The fees you see on our site are directly the rates from our carriers.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Competitive in terms of prices
Very good site, just missing white and black squares, and then it will be great
Very responsive, well-designed site, easy and quickly prepared order
SUPER
Very good product. Very interesting price.
Products updated on the site. Fast order delivery. Competent and responsive customer service.
Happy with the site and the products, but once again it's the delivery that is problematic. Every time there is an issue when we go through dPd. Either the package is lost, or it is delivered to an undesired relay, or the package arrives torn... If we go through KN there is no problem.
No problem with the site
Fast shipping and in very good condition!
Very satisfied as every year
Deplorable delivery!!!
I am sorry that the delivery went wrong with our carrier. Can you tell me what the problem was? I will pass on the information to him so he can improve.
We do our best to always ensure the best possible service. That is why we need feedback from our customers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"