9.1/10
★★★★★
based on 3059 reviews published

Latest customer reviews

4 /5
★★★★☆

Second order no surprises

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Acheteur Vérifié
purchased on 18/05/2021
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5 /5
★★★★★

Fast delivery, well-protected package

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Acheteur Vérifié
purchased on 19/05/2021
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5 /5
★★★★★

Perfume

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Acheteur Vérifié
purchased on 17/05/2021
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1 /5
★☆☆☆☆

Not solid at all. I regret my purchase

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Acheteur Vérifié
purchased on 13/05/2021
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Answer from Packeos
Hello,
The white pastry boxes meet market standards. We have not received any other negative feedback regarding this product. Could it be possible that you received a damaged batch?
Looking forward to serving you,
Ludovic from Packeos
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Good product

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Acheteur Vérifié
purchased on 14/05/2021
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4 /5
★★★★☆

Nothing to report.

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Acheteur Vérifié
purchased on 16/05/2021
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5 /5
★★★★★

Choice, price, and speed. What more could you ask for?

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Acheteur Vérifié
purchased on 16/05/2021
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5 /5
★★★★★

Fast and good value for money

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Acheteur Vérifié
purchased on 17/05/2021
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4 /5
★★★★☆

PRACTICAL

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Acheteur Vérifié
purchased on 11/05/2021
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5 /5
★★★★★

Nothing to report, the pallet was very well packaged. Too bad for the POP range which is going to be discontinued. The range that replaces it seems too cluttered and not nice for our clientele.

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Acheteur Vérifié
purchased on 08/05/2021
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1 /5
★☆☆☆☆

My order was supposed to arrive thursday, confirmed by you directly. When it hadn’t even arrived Friday, I tried to call but no answer, answering machine. Let’s hope it arrives next week

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Acheteur Vérifié
purchased on 05/05/2021
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Answer from Packeos
Hello,
I will follow your order and try to understand why the transporter didn't deliver already. I'll come back to you asap.
Best regards,
Ludovic From Packeos.
5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 05/05/2021
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5 /5
★★★★★

Very good!!!

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Acheteur Vérifié
purchased on 05/05/2021
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 04/05/2021
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4 /5
★★★★☆

Very good site, new products are regularly available. Shipping costs are a bit high.

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Acheteur Vérifié
purchased on 01/05/2021
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2 /5
★★☆☆☆

Order not compliant and no response to 2 emails sent; very disappointed with this 2nd order from the site while the 1st had been very satisfactory and especially no response to the emails sent to customer service

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Acheteur Vérifié
purchased on 26/04/2021
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Answer from Packeos
Hello,
we have just become aware of your email dated May 13 (yesterday at 6:43 PM).
However, we did not receive your 2 previous emails, not even in the spam folder.
For your information, our follow-up email is as follows: [email protected]
Can you give us the reference of the product you received?
Thank you for your trust,
Sébastien from Packeos customer service
Tel: 03 89 23 43 18
4 /5
★★★★☆

I just received an order on Monday, May 10 and the state of the delivery is deplorable, I took photos because at the price of your delivery service we can expect the best and there I have several damaged products.

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Acheteur Vérifié
purchased on 19/04/2021
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Answer from Packeos
Hello,
thank you for taking the time to write this review, we will pass the information to the quality service of our transporter. Did you file a complaint on the transporter's slip?
For the follow-up of the file, I invite you to send us the photos of the box and the damaged products.
Thank you for your trust,
Laurent from Packeos customer service
Tel: 03 89 23 43 18
5 /5
★★★★★

Good follow-up, quality customer service. Good products.

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Acheteur Vérifié
purchased on 29/04/2021
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5 /5
★★★★★

Even though the website was down for a few hours, everything went very well. The handling and delivery were quick

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Acheteur Vérifié
purchased on 27/04/2021
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4 /5
★★★★☆

Real-time order tracking would be a plus.

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Acheteur Vérifié
purchased on 28/04/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 27/04/2021
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3 /5
★★★☆☆

I received a few torn boxes.

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Acheteur Vérifié
purchased on 21/04/2021
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Answer from Packeos
Hello,
thank you for taking the time to write this review.
Was the box of your delivery damaged?
If so, did you make a reservation on the carrier's slip?
For tracking the file, please send us photos of the products.
Thank you for your trust,
Vincent from the packeos customer service
Tel: 03 89 23 43 18
5 /5
★★★★★

Fast delivery

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Acheteur Vérifié
purchased on 20/04/2021
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5 /5
★★★★★

In line with my expectations, fast delivery, I recommend

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Acheteur Vérifié
purchased on 20/04/2021
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2 /5
★★☆☆☆

The quality is declining regarding the deliveries of our orders. Indeed, there are missing products that have been validated but are not present at delivery!

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Acheteur Vérifié
purchased on 24/04/2021
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Answer from Packeos
Hello,
thank you for taking the time to leave a review.
Is this regarding your order from April?
For follow-up, I invite you to send us more information at our email address: [email protected]
Thank you for your trust
Sébastien from the packeos customer service
Phone: 03 89 23 43 18
5 /5
★★★★★

Fast delivery, correct price, and on the phone, great welcome and attentive to the customer.

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Acheteur Vérifié
purchased on 26/04/2021
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2 /5
★★☆☆☆

I received half of my order with a manufacturing defect. All the boxes were poorly glued, so I had to unstick everything and use tape that doesn't look very nice

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Acheteur Vérifié
purchased on 23/04/2021
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Answer from Packeos
Hello,
thank you for taking the time to leave a review.
This is the first time we have received negative feedback on this product, it is surely a batch issue.
For the follow-up of the case, do you have any photos to send us at our address: [email protected]
Thank you for your trust,
Sébastien from customer service.
Tel: 03 89 23 43 18
5 /5
★★★★★

Always happy with my orders placed with them. Speed, responsiveness of their service. And of course, always quality products. I recommend and will recommend again with them.

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Acheteur Vérifié
purchased on 19/04/2021
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3 /5
★★★☆☆

Online payment not taken into account no response to my voicemail after the call, fast shipping without commercial gesture

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Acheteur Vérifié
purchased on 20/04/2021
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Answer from Packeos
Hello,
the return interface of our bank displayed an error on your order.
Following your message and after verification, we proceeded with the shipment of it.
Our customer service is available from 8:00 AM to 12:00 PM and from 1:15 PM to 5:00 PM from Monday to Thursday and from 8:00 AM to 12:00 PM on Friday via: phone, chat on the site, and by email.
Thank you for your trust,
Dimitri from customer service
5 /5
★★★★★

Very good price very fast delivery, almost EXPRESS

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Acheteur Vérifié
purchased on 22/04/2021
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié
purchased on 22/04/2021
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5 /5
★★★★★

This was the third order and I find the site clear (the information I was looking for was there) and easy to navigate.

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Acheteur Vérifié
purchased on 21/04/2021
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5 /5
★★★★★

Very happy with my order. Received very quickly!!

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Acheteur Vérifié
purchased on 18/04/2021
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5 /5
★★★★★

Clear site... With a good range of products

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Acheteur Vérifié
purchased on 17/04/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 13/03/2021
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5 /5
★★★★★

Pretty box, very interesting price, fast delivery.

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Acheteur Vérifié
purchased on 07/04/2021
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5 /5
★★★★★

Supplies arrived in a very good time and products good quality/price ratio

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Acheteur Vérifié
purchased on 12/04/2021
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5 /5
★★★★★

Fast delivery, very good quality products

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Acheteur Vérifié
purchased on 11/04/2021
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5 /5
★★★★★

In line with the order

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Acheteur Vérifié
purchased on 11/04/2021
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5 /5
★★★★★

Good site, I recommend without any problem.

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Acheteur Vérifié
purchased on 08/04/2021
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