English
★★★★★
based on 3094 reviews published
Latest customer reviews
Nothing to report,
Perfect, fast shipping
Thank you for the speed of the shipment, and for the quick responses by email.
Extremely fast and compliant delivery. Delighted with my purchases
In mid-December, I ordered transparent bags. Since the shipping costs are quite significant, I added soles for logs. Without even asking for my opinion, I received an email saying that my soles were shipped but that the bags (which I absolutely needed) would be refunded because they were out of stock. If I had received a little message beforehand about the availability of the bags, I would not have ordered. Anyway. I also add that once I sent a message to Pakeos, they indicated that it was an automatic email and that if I wanted, I could keep the remaining bags (which I did) but that the bags would not be available until January and even then. Strangely, the famous bags were shipped the next day. I was a bit angry but the Pakeos service reacted quickly anyway.
I understand your point of view, we were able to send the bags the next day thanks to a preparer who found them in the depot. The stock in the computer system was incorrect, we are sorry about that.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Very good product
Nothing to say, received on time
Excellent quality/price ratio. Delivery on time.
Very satisfied, fast delivery, I order regularly
Very accessible and understandable site Fast delivery
Satisfactory price, fast delivery. I recommend
Very fast Good quality
Information about the log box soles. It is mentioned that the soles are 1 cm shorter than the log boxes, however once received; The soles do not fit into the boxes! I had sent an email before placing the order, but I never received a response. Moreover, customer service should have seen for themselves that my order did not match.
We have chosen to offer insoles of 1cm in length so that they can be used with the corresponding boxes. For example, we sell insoles 35x10cm with boxes of 35x11x11cm, as well as insoles 35x12cm with boxes 35x13x13cm.
If you wish, we can take back the insoles as well as the boxes.
Regarding your email, I regret to say that I cannot find any trace of it, could you please tell me at which address you sent it?
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Very good but would prefer to be delivered to the house, I never managed to do it at the order thank you
Thank you for your feedback, is your address easily accessible by a carrier?
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Satisfied with the products although the delivery via the DPD carrier was very long. I had to contact them 3 times to find out where my order was. Supposedly a lack of delivery address information (which was not the case!), then they told me that the order had been postponed to the next day, as requested, when I had not yet contacted them! Anyway, my packaging arrived at the last minute, due to DPD.
Thank you for your feedback, please know that we are in the process of changing carriers. We are committed to always providing the best possible service.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Very good communication good response perfect
Fast, and easy to use
Very good
Very good
Long delivery and the delivery person delivered to my neighbor without checking that it was the right place
Thank you for your feedback, we will pass the information on to our carrier.
Please also know that we are in the process of changing carriers in order to always provide the best possible delivery service.
Looking forward to serving you,
Ludovic from Packeos customer service
First deficient shipment, problem with the carrier. Second shipment well managed. Good quality bags, I recommend.
Items conform to the description. Happy with my purchase. I recommend.
Very good products, delivered quickly. Box arrived torn and left in front of my mailbox without a call from the delivery person, too bad.
Thank you for your feedback, the information will be passed on to our carrier. I also want to inform you that we will change carriers by the beginning of the year to ensure the best possible deliveries.
Looking forward to serving you,
Ludovic from Packeos customer service
No issues, responsive and helpful customer service. The only downside is that the delivery person has delivered the pallet to the neighbors twice. Not a big deal, it doesn't deserve to lower the rating but if possible to address this with them..
Thank you for your feedback, currently the carriers are overwhelmed with goods, however I will pass on the information so that they are more vigilant in the future.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Very good site item conforms to the description of very good quality fast delivery nothing to complain about I recommend
Quality product and express delivery, in short, pros
Very good
Great, very fast delivery!
Perfect
Always satisfied
Quality and speed of delivery!
Everything is very good
Nothing to say
Very functional site, very simple order and even faster delivery!! I recommend, after many misadventures with competitors, I am not ready to change! the best!
Very happy with my order
New customer this year nothing to complain about it's serious thanks to the packeos team.
The order went well. The site is clear. But upon receiving the delivery, it's another story... a torn and damp package, luckily the damage is minor. Too bad. Note for later to take care of deliveries.
I was very happy with my order and it is of good quality
Very good
Delivered in 24 hours, very useful when it's urgent!