★★★★★
based on 3059 reviews published
Latest customer reviews
Good value for money
I do not receive any email saying that my order has arrived unlike previous orders
I receive an email telling me that the ordered items are out of stock, then I am told that the order is at the pickup point, I contact them, they tell me they have nothing, meanwhile you have deducted the money from the corresponding invoice and I do not have my goods. I think there is a big misunderstanding in your company. Too bad I like your packaging. Don't forget, the shipping costs are way too high? I hope to still have good news about my order soon.
A computer bug occurred because you placed two orders on the same day. We are working to find a solution to this issue. In the meantime, we will proceed with the refund on Friday for the order you could not receive.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Good practical site and easy to access. BE CAREFUL with the delivery. I didn't sign anything, the package was set aside because the store didn't know who to give it to. I could have not been the recipient, I could have said I didn't receive it, they could have kept it too.
We have since fixed this bug for delivery to pickup points. Please know that we will do our best to ensure that your next order goes smoothly.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
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Very good. Fast delivery. Phone response and efficient management!
Top-notch with several choices Quick order, careful packaging I recommend without any problem
Very disappointed with this new order identical to the previous one from last year. The quality of the plastic has really decreased, making it very difficult to put the lids on the small jars. The small jars barely "wrinkle" when you press to put the lid on.
We indeed changed suppliers a few months ago, however, the quality is supposed to be the same. Thank you for your feedback, I will be able to pass the information to our purchasing department so they can discuss with the supplier to always offer you the best possible products on our website.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
The only negative point is the delivery cost which is very excessive. When the orders are large, why not, but when the quantities are smaller, it's a real additional cost.
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Fast and very good products
Everything is perfect, nothing to say, keep it up
Perfect as usual
Really sorry not to be able to work with this company, being abroad, on an island. This is the first time I encounter this kind of problem... and moreover, it has been a week since my order was refused and I still haven't received the refund...
We deliver to certain countries in Europe and some islands close to the coasts. Unfortunately, you are located more than 3500km from our warehouse, and the carrier added additional fees of several hundred euros to deliver to you. That is why we had to cancel your order.
Regarding the refund, our accountant was unfortunately unavailable last week, but he was able to process it on Monday.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Compliant and fast
Serious, fast
Very good, there was an issue with the relay point and they took very good care of me and delivered to my home, I recommend them 100%
Very good responsiveness from the site and the chat. I came to pick up my order at the warehouse after placing my order in the morning. Bravo for your organization!
Very happy with my order and the speed of delivery (2 days) except that I was not notified of the delivery to the relay point, so I waited 5 more days.
We are currently looking into why some of our customers are not notified of the arrival of their packages at relay points with our carrier.
Please know that we send you an email when preparing your order with your tracking link containing all the information to trace your package.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
VERY PROFESSIONAL
Almost perfect supplier, it's really a shame that the weight of deliveries to relay points is limited and also expensive... Point to improve.
We cannot increase the weight of deliveries to relay points because otherwise they refuse the packages. Beyond a certain weight and volume, relay points have the right to refuse delivery. That is why we have set this limit of 18kg maximum.
Furthermore, we have also chosen to offer you the lowest possible prices for our products, therefore, we unfortunately cannot reduce the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Fast and efficient
Super fast, impeccable!
Super service. Quick response and top delivery, thank you
Very clear site
Cups more expensive than competitors which was not the case before. the 1000 cups 12cl went from 13 to 26 €. Double. the stirrers remain reasonable
We had to increase our prices due to a change of supplier. The rise in raw material prices has also impacted the price of our cups. We do our best to always offer you the lowest possible prices.
Please also know that we will be offering eco-friendly and biodegradable cups during the year. Other products such as straws will be offered.
Looking forward to serving you,
Ludovic from Packeos customer service
Top quality price. delivery fees which is the only downside
We have chosen to offer you the lowest possible prices for our products, with very low margins. As a result, we cannot reduce the shipping costs. These are directly the rates of our carriers.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Ultra fast delivery package in good condition
The lack of tracking for certain product models is annoying
Can you tell me what you mean by the non-follow-up of certain models?
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
Easy to use for ordering
Competitive prices, very fast delivery
Good
Very good
Fast delivery. No issues
Very good quality-price ratio. Reliable products and good quality.
I received the package on the scheduled date and in good condition. The products matched my request.
In line with my expectations. fast delivery
Fast and efficient
Great as always!
Very efficient
Items conforming. Order received within the indicated deadlines. Too bad there isn't a more economical delivery solution!