Reviews Packeos

9.1/10
★★★★★
based on 3094 reviews published

Latest customer reviews

5 /5
★★★★★

Very good. Fast delivery. Phone response and efficient management!

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Acheteur Vérifié
purchased on 18/07/2019
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5 /5
★★★★★

Top-notch with several choices Quick order, careful packaging I recommend without any problem

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Acheteur Vérifié
purchased on 15/07/2019
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2 /5
★★☆☆☆

Very disappointed with this new order identical to the previous one from last year. The quality of the plastic has really decreased, making it very difficult to put the lids on the small jars. The small jars barely "wrinkle" when you press to put the lid on.

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Acheteur Vérifié
purchased on 17/05/2019
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Answer from Packeos
Hello,
We indeed changed suppliers a few months ago, however, the quality is supposed to be the same. Thank you for your feedback, I will be able to pass the information to our purchasing department so they can discuss with the supplier to always offer you the best possible products on our website.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
4 /5
★★★★☆

The only negative point is the delivery cost which is very excessive. When the orders are large, why not, but when the quantities are smaller, it's a real additional cost.

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Acheteur Vérifié
purchased on 26/06/2019
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Answer from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Fast and very good products

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Acheteur Vérifié
purchased on 10/05/2019
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5 /5
★★★★★

Everything is perfect, nothing to say, keep it up

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Acheteur Vérifié
purchased on 10/07/2019
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5 /5
★★★★★

Perfect as usual

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Acheteur Vérifié
purchased on 22/06/2019
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2 /5
★★☆☆☆

Really sorry not to be able to work with this company, being abroad, on an island. This is the first time I encounter this kind of problem... and moreover, it has been a week since my order was refused and I still haven't received the refund...

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Acheteur Vérifié
purchased on 01/06/2019
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Answer from Packeos
Hello,
We deliver to certain countries in Europe and some islands close to the coasts. Unfortunately, you are located more than 3500km from our warehouse, and the carrier added additional fees of several hundred euros to deliver to you. That is why we had to cancel your order.
Regarding the refund, our accountant was unfortunately unavailable last week, but he was able to process it on Monday.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Compliant and fast

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Acheteur Vérifié
purchased on 26/06/2019
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4 /5
★★★★☆

Serious, fast

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Acheteur Vérifié
purchased on 30/04/2019
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4 /5
★★★★☆

Very good, there was an issue with the relay point and they took very good care of me and delivered to my home, I recommend them 100%

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Acheteur Vérifié
purchased on 05/07/2019
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5 /5
★★★★★

Very good responsiveness from the site and the chat. I came to pick up my order at the warehouse after placing my order in the morning. Bravo for your organization!

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Acheteur Vérifié
purchased on 08/07/2019
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4 /5
★★★★☆

Very happy with my order and the speed of delivery (2 days) except that I was not notified of the delivery to the relay point, so I waited 5 more days.

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Acheteur Vérifié
purchased on 03/07/2019
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Answer from Packeos
Hello,
We are currently looking into why some of our customers are not notified of the arrival of their packages at relay points with our carrier.
Please know that we send you an email when preparing your order with your tracking link containing all the information to trace your package.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

VERY PROFESSIONAL

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Acheteur Vérifié
purchased on 03/07/2019
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4 /5
★★★★☆

Almost perfect supplier, it's really a shame that the weight of deliveries to relay points is limited and also expensive... Point to improve.

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Acheteur Vérifié
purchased on 02/07/2019
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Answer from Packeos
Hello,
We cannot increase the weight of deliveries to relay points because otherwise they refuse the packages. Beyond a certain weight and volume, relay points have the right to refuse delivery. That is why we have set this limit of 18kg maximum.
Furthermore, we have also chosen to offer you the lowest possible prices for our products, therefore, we unfortunately cannot reduce the rates of our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 28/06/2019
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5 /5
★★★★★

Super fast, impeccable!

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Acheteur Vérifié
purchased on 21/06/2019
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5 /5
★★★★★

Super service. Quick response and top delivery, thank you

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Acheteur Vérifié
purchased on 26/06/2019
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5 /5
★★★★★

Very clear site

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Acheteur Vérifié
purchased on 21/06/2019
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2 /5
★★☆☆☆

Cups more expensive than competitors which was not the case before. the 1000 cups 12cl went from 13 to 26 €. Double. the stirrers remain reasonable

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Acheteur Vérifié
purchased on 11/04/2019
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Answer from Packeos
Hello,
We had to increase our prices due to a change of supplier. The rise in raw material prices has also impacted the price of our cups. We do our best to always offer you the lowest possible prices.
Please also know that we will be offering eco-friendly and biodegradable cups during the year. Other products such as straws will be offered.
Looking forward to serving you,
Ludovic from Packeos customer service
4 /5
★★★★☆

Top quality price. delivery fees which is the only downside

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Acheteur Vérifié
purchased on 20/06/2019
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Answer from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products, with very low margins. As a result, we cannot reduce the shipping costs. These are directly the rates of our carriers.
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
4 /5
★★★★☆

Ultra fast delivery package in good condition

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Acheteur Vérifié
purchased on 19/06/2019
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4 /5
★★★★☆

The lack of tracking for certain product models is annoying

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Acheteur Vérifié
purchased on 05/06/2019
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Answer from Packeos
Hello Sophie,
Can you tell me what you mean by the non-follow-up of certain models?
Looking forward to serving you,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
4 /5
★★★★☆

Easy to use for ordering

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Acheteur Vérifié
purchased on 13/06/2019
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5 /5
★★★★★

Competitive prices, very fast delivery

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Acheteur Vérifié
purchased on 12/06/2019
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 13/06/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 12/06/2019
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5 /5
★★★★★

Fast delivery. No issues

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Acheteur Vérifié
purchased on 09/06/2019
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5 /5
★★★★★

Very good quality-price ratio. Reliable products and good quality.

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Acheteur Vérifié
purchased on 11/06/2019
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5 /5
★★★★★

I received the package on the scheduled date and in good condition. The products matched my request.

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Acheteur Vérifié
purchased on 10/06/2019
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5 /5
★★★★★

In line with my expectations. fast delivery

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Acheteur Vérifié
purchased on 08/06/2019
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5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 05/06/2019
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5 /5
★★★★★

Great as always!

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Acheteur Vérifié
purchased on 01/06/2019
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4 /5
★★★★☆

Very efficient

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Acheteur Vérifié
purchased on 04/06/2019
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4 /5
★★★★☆

Items conforming. Order received within the indicated deadlines. Too bad there isn't a more economical delivery solution!

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Acheteur Vérifié
purchased on 04/06/2019
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5 /5
★★★★★

Everything was ok

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Acheteur Vérifié
purchased on 03/06/2019
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3 /5
★★★☆☆

Not very good, very unhappy, we pay 15 euros for shipping and the carrier does not bother to send me a text message to tell me that the order was delivered to the pickup point really disappointing one more day and the order was returned.

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Acheteur Vérifié
purchased on 04/06/2019
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Answer from Packeos
Hello Mr. Christian,
We are currently checking with the carrier why they do not notify some of our customers.
However, please know that you receive an email from us when the order is prepared containing a tracking link.
We will do our best to ensure that your next order reaches you in the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Very fast and good quality

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Acheteur Vérifié
purchased on 29/05/2019
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1 /5
★☆☆☆☆

I am told that to be delivered in cardboard, you need an order of 99kg max, so I complicate my life by making 2 orders and unfortunately they end up being delivered on a pallet (easy in the city center). Then I specify to deliver before 11am in the morning because otherwise the seller is all alone and of course, I am delivered at 3pm..... thank you

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Acheteur Vérifié
purchased on 29/05/2019
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Answer from Packeos
Hello,
I am sorry, we will do our best to ensure that your next orders are delivered in cardboard if they weigh less than 100kg. I invite you to get back to me by email or via chat during your next order so that I can monitor it.
Furthermore, we can also offer you a refund for the shipping costs of the first order you placed.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 10/05/2019
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