/10
★★★★★
based on 3059 reviews published
★★★★★
based on 3059 reviews published
Latest customer reviews
5
/5
★★★★★
Quality products, very responsive in preparing orders.
Olivier R.
purchased on 22/07/2025
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Answer from Packeos
Hello and thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products and our preparation times. Your satisfaction is our priority and we are committed to continuing to offer a service that meets your expectations. We look forward to serving you again soon! Best regards, The Packeos.com team
3
/5
★★★☆☆
The order is poorly packaged. A simple box is not enough for such a fragile product, the box containing the lids was crushed on the side, I could have received them all damaged. The company should put additional protections in the packaging boxes. The quality of the product is rather good.
Ella L.
purchased on 15/07/2025
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Answer from Packeos
Hello, Thank you very much for taking the time to share your experience with us. We are sorry to learn that the packaging of your order did not meet your expectations, however if the products inside were not damaged, it means that the box fulfilled its protective function. If you have any damaged products, you can contact us at the email address [email protected]. We will then look together at how to remedy this inconvenience. We look forward to working with you again. Best regards, The Packeos team
3
/5
★★★☆☆
Delivery times
Philippe A.
purchased on 15/07/2025
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Answer from Packeos
Hello and thank you for taking the time to share your opinion. We understand that delivery times may sometimes not meet expectations, and we are sorry for any impatience this may have caused. A message is visible on the site when the delays are extended just before the payment step to inform our customers of the inconvenience. Preparation times should return to normal starting this week. Best regards, The Packeos team.
4
/5
★★★★☆
Easy to order
Michele R.
purchased on 07/07/2025
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Answer from Packeos
Hello, Thank you very much for your feedback! We are delighted to learn that you found our ordering process easy. Your satisfaction is our priority, and your feedback is valuable in helping us continue to improve our services. Please feel free to reach out to us for any questions or future needs. Best regards, The packeos.com team
5
/5
★★★★★
COMPLIANT WITH MY ORDER. DELIVERY ON THE SCHEDULED DATE AND MY PACKAGES IN PERFECT CONDITION
Pascal C.
purchased on 14/07/2025
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Answer from Packeos
Hello, We are pleased to learn that your order was compliant and that the delivery was made within the expected time frame. Your satisfaction regarding the condition of your packages makes us very happy. Your feedback is valuable and encourages us to continue providing quality service. Best regards, The Packeos team
5
/5
★★★★★
Very good quality
Chrisriane V.
purchased on 06/07/2025
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Answer from Packeos
Hello, Thank you very much for taking the time to share your positive experience with us! We are delighted to know that you appreciate the quality of our products. Your satisfaction is our priority, and your feedback is valuable to us. Best regards, The packeos.com team
5
/5
★★★★★
A clear site - Quality products as well as competitive prices. Fast and precise delivery. I am a satisfied customer
Jacques C.
purchased on 08/07/2025
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Answer from Packeos
Hello, We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site. Your feedback regarding the clarity of the site, the quality of our products, and our delivery speed motivates us to continue providing the best possible service. Best regards, The Packeos.com team
5
/5
★★★★★
Everything is perfect, fast delivery.
Pierre B.
purchased on 07/07/2025
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Answer from Packeos
Hello, We are pleased to learn that you are satisfied with the speed of delivery and that your experience with Packeos met your expectations. Best regards, The Packeos.com team
5
/5
★★★★★
5 stars
Vincent D.
purchased on 26/06/2025
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Answer from Packeos
Hello, We sincerely thank you for your flattering review. Your satisfaction is our priority, and we are delighted to learn that you had a positive experience with our service. Best regards, The Packeos.com team
5
/5
★★★★★
Easy to use
Franck R.
purchased on 24/06/2025
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Answer from Packeos
Hello, The Packeos team thanks you for taking the time to comment on your experience with us. Customer satisfaction being our main goal, we are delighted when we see good comments on our site. Best regards, The Packeos team
5
/5
★★★★★
Top notch as always
Sonia A.
purchased on 27/06/2025
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Answer from Packeos
Hello, A big thank you for your positive review! We are delighted to learn that you are always satisfied with our services. Your satisfaction is our priority, and your support encourages us to continue providing the best. We look forward to working with you again. The Packeos.com team
4
/5
★★★★☆
Very simple navigation, easy search. Too bad it doesn't offer PayPal....high shipping costs.
Fadila A.
purchased on 20/06/2025
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Answer from Packeos
Hello, The entire Packeos team thanks you for taking the time to leave a positive comment on our site. Your satisfaction is ours. Regarding shipping costs, they are calculated based on the weight of the order and the delivery destination. These are the rates of our carriers. If you would like more information on this subject, you can contact us by phone or by email at the following address: [email protected] We will respond as soon as possible. We look forward to working with you again. The Packeos.com team.
4
/5
★★★★☆
No worries, compliant and even if they can't do anything, the delivery is not informed that it is coming so no way to organize myself for the delivery
Laetitia M.
purchased on 19/06/2025
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Answer from Packeos
Hello, Thank you for taking the time to share your experience with us. We are pleased to learn that your order was compliant with your expectations. You should have received emails from our carrier with tracking links for your packages. If this was not the case, we apologize and will check with them if the issue can be corrected for your future orders. Best regards, The Packeos.com team
3
/5
★★★☆☆
Always well done, the site is easy to use, the necessary information is present. However, in my case, my billing address (a company) and my delivery address (to a private individual) are different from each other. At delivery, this causes a problem: the name of the company appears instead of the name of the individual receiving the package. It happens that the GLS delivery person leaves because of this, even if he arrived at the right place. Only the recipient's details should appear and not those of the billed company. This time, unusual delay at PACKEOS for the preparation of the order which took longer to ship. The PACKEOS sales representative I spoke to on the phone kept me informed by email about the timing of my shipment. I appreciated that he followed up on my request. Thank you
Isabelle D.
purchased on 22/06/2025
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Answer from Packeos
Hello, Thank you very much for your feedback and for your positive remarks about our site and our service. We are sorry to learn that the difference between your billing address and delivery address caused inconveniences during delivery. We understand the importance of proper recipient identification. Your feedback is valuable and we will review it carefully to improve our process. We hope to resolve this address issue by your next order with us. Best regards, The packeos.com team
5
/5
★★★★★
Always perfect as far as I'm concerned
Claude O.
purchased on 23/06/2025
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Answer from Packeos
Hello and thank you for your positive feedback! We are delighted to learn that your experience with packeos.com has been satisfactory. Your praise motivates us to continue to excel. We look forward to working with you again. Best regards, The Packeos.com team
4
/5
★★★★☆
Good
Xavier C.
purchased on 23/06/2025
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Answer from Packeos
Hello, The entire Packeos team thanks you for your comment. We are delighted that you appreciate our products and services. Customer satisfaction being our priority, we are here to listen to you if needed. Looking forward to working with you again. The packeos.com team
5
/5
★★★★★
Hyper responsive professional which is rare these days I recommend 100% and work with real transport companies everything is professional
André E.
purchased on 19/06/2025
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Answer from Packeos
Hello, Thank you very much for your flattering feedback! We are delighted to learn that you found our team professional and responsive. Your satisfaction is our priority, and we strive to ensure quality service. Your recommendation motivates us to continue this way. Best regards, The Packeos.com team
1
/5
★☆☆☆☆
Already expressed my dissatisfaction, Delivery delay repeated and delivery cost very high for a pallet dropped in front of the store Thank you
Jean-marie G.
purchased on 14/06/2025
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Answer from Packeos
Hello, Thank you for sharing your experience. We are sincerely sorry for the delivery delays; a message is present on the site before payment validation to indicate these. The situation should return to normal shortly. Regarding the pallet placed in front of the store, the delivery drivers have no obligation to bring the goods inside; this is done at their discretion and also depends on their available time. We will forward your feedback to the carrier so that they can improve their service in your area. Best regards, The packeos.com team
5
/5
★★★★★
Top responds to my request
Cedric A.
purchased on 10/06/2025
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Answer from Packeos
Hello, Thank you very much for your feedback! Your satisfaction is our priority and our reward. Looking forward to working with you. Best regards, The Packeos.com team
5
/5
★★★★★
I highly recommend Packeos!
Michel M.
purchased on 09/06/2025
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Answer from Packeos
Hello, A big thank you for your comment! We are delighted to learn that you highly recommend our site. Your satisfaction is our priority, and knowing that you had a good experience encourages us to continue providing excellent service. Best regards, The Packeos team
5
/5
★★★★★
Very good merchant, I recommend
Jeremy T.
purchased on 11/06/2025
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Answer from Packeos
Hello, A big thank you for your positive feedback! We are delighted that you are satisfied with your experience with us. Your recommendation is greatly appreciated and motivates us to continue offering quality service. Looking forward to working with you again. Best regards, The packeos.com team
5
/5
★★★★★
Very happy with my order good quality product
Patricia C.
purchased on 13/06/2025
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Answer from Packeos
Hello, We sincerely thank you for your flattering feedback! We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our reward! Best regards, The Packeos team
4
/5
★★★★☆
-
Mickael H.
purchased on 06/06/2025
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Answer from Packeos
Hello, Thank you for taking the time to share your opinion. We are delighted that your experience with our service has been generally positive. Your feedback is valuable and helps us to constantly improve our offerings. If you have any other suggestions or points to raise, please do not hesitate to let us know. Best regards, The Packeos team
5
/5
★★★★★
Very good
Dominique M.
purchased on 07/06/2025
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Answer from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that your experience with packeos.com has been satisfactory. Your satisfaction is our greatest reward, and we are committed to maintaining this excellent service. Best regards, The packeos.com team
5
/5
★★★★★
Fast and professional service.
Alexandre N.
purchased on 04/06/2025
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Answer from Packeos
Hello, Thank you very much for your positive feedback! We are delighted to learn that you found our service fast and professional. Your satisfaction is our priority, and your praise motivates us to continue providing a quality experience. We hope to serve you again very soon! Best regards, The Packeos team
5
/5
★★★★★
I have been ordering for several years and I am still just as satisfied both with the quality and the price
Louis B.
purchased on 02/06/2025
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Answer from Packeos
Hello, We sincerely thank you for your warm feedback and your loyalty over the years! We are delighted to learn that you are satisfied with the quality of our products and our prices. Your satisfaction is our greatest reward, and we are committed to continuing to offer you the best possible service. Best regards, The packeos.com team
4
/5
★★★★☆
Very good product, but package arrived open, completely ripped. Given the delivery price for two boxes, they could have arrived in good condition.
Michael A.
purchased on 04/06/2025
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Answer from Packeos
Hello, Thank you very much for your positive feedback on our product! We are sorry to learn that your package arrived in a deplorable state. Your experience is important to us, and we will ensure to report this incident to guarantee better shipping quality in the future. Looking forward to working with you again. Best regards, The Packeos team
3
/5
★★★☆☆
Respect for shipping deadlines, and shipping too long (average between 7 and 10 days)
Jerome C.
purchased on 02/06/2025
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Answer from Packeos
Hello, Thank you for taking the time to share your experience with us. We are sorry that the delivery times were longer than announced. Your feedback is valuable and helps us to constantly adjust our services. Please know that we remain committed to optimizing our process to better serve you in the future. Best regards, The Packeos team
5
/5
★★★★★
-
Stephane M.
purchased on 03/06/2025
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Answer from Packeos
Hello, Thank you for your positive feedback! We are delighted to see that our services met your expectations. Your satisfaction is our priority and we remain at your disposal for any other suggestions or feedback you may have in the future. Best regards, The packeos.com team
3
/5
★★★☆☆
Average quality
Pascal A.
purchased on 25/05/2025
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Answer from Packeos
Hello, Thank you for taking the time to share your feedback. We are sorry that the quality of our products did not fully meet your expectations. Your feedback on the different products you received is valuable to us and will help us improve. We look forward to working with you again. Best regards, The packeos.com team
5
/5
★★★★★
Quality products, great value for money and very fast delivery. Perfect! Thank you Packeos
Peggy E.
purchased on 24/05/2025
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Answer from Packeos
Hello, A big thank you for your flattering review! We are delighted to learn that you appreciate our items and that you enjoyed the speed of our delivery. Your satisfaction is our greatest reward! We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
4
/5
★★★★☆
Reasonable prices, wide choice, good order tracking. Just GLS took a long time to deliver. But thank you Packeos
Emma P.
purchased on 19/05/2025
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Answer from Packeos
Hello, Thank you very much for your positive feedback on our service! We are delighted that you appreciated our range and the quality of our products. We understand that the delivery time with GLS can be frustrating and we are sorry for that. We are doing our best to ensure that they improve their services across the board. Your satisfaction is important to us and we take your feedback into account to continue improving our services. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
5
/5
★★★★★
Perfect in every way
Thierry M.
purchased on 14/05/2025
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Answer from Packeos
Hello, We warmly thank you for your flattering review! It is a real pleasure to know that you are completely satisfied with your experience with us. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
5
/5
★★★★★
The products are of very good quality and the shipping is super fast
Zeina H.
purchased on 19/05/2025
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Answer from Packeos
Hello, We are delighted to learn that you are satisfied with the quality of our products and the speed of delivery. Your feedback motivates us to continue offering the best possible service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
5
/5
★★★★★
Very good value for money, fast service
Matthieu B.
purchased on 16/05/2025
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Answer from Packeos
Hello, We warmly thank you for your flattering feedback! Your satisfaction is our priority, and your comments encourage us to continue improving our offer. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
5
/5
★★★★★
Easy order. Fast delivery. Products as described
Christophe D.
purchased on 08/05/2025
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Answer from Packeos
Hello, Thank you very much for your feedback. We are delighted to learn that our products and services met your expectations. Your satisfaction is our priority and your comments encourage our team to continue providing quality service. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18 Best regards, The packeos.com team
1
/5
★☆☆☆☆
The bags received do not match the dimensions indicated on the site
Jean-marc C.
purchased on 11/05/2025
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Answer from Packeos
Hello, We are truly sorry that the visuals and dimensions of the bags have changed with our supplier and that we were not informed. The bags in question have been removed from the site, and we will put them back as soon as we have updated the database. Furthermore, you did not respond to our last email, we were asking for the number of impacted cartons so that we could refund you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
1
/5
★☆☆☆☆
Damaged packaging, 2/3 boxes torn, Delivery and customer service to be desired
Cemile B.
purchased on 11/05/2025
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Answer from Packeos
Hello, Thank you for taking the time to share your experience. We are sincerely sorry to learn that your packaging was damaged during delivery and that our after-sales service did not meet your expectations. You contacted us regarding a product return, we explained the process to you and you indicated that you would return the entire order. The recovery request was made to our carrier on 19/05, did they come to collect the carton? If not, please write to us at the email address [email protected] so that we can request a collection again as soon as possible. Furthermore, we have never discussed damaged products during our exchanges. Best regards, The Packeos team.
4
/5
★★★★☆
Perfect
Chevalier N.
purchased on 10/05/2025
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Answer from Packeos
Hello, Thank you for your review, your satisfaction is our priority and we are delighted that you appreciated our products as well as our service. Do not hesitate to come back to us if needed, we will always be happy to assist you. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18
4
/5
★★★★☆
I find it a shame that there is no discount or loyalty program with a small discount from time to time but it's already not bad overall
Christine P.
purchased on 15/05/2025
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Answer from Packeos
Hello, Thank you for your review and your positive rating! We are delighted that you appreciate our services. We understand your desire for a loyalty program and please know that we take your suggestions into account to reward loyal customers in the future. In the meantime, you can enjoy the best prices all year round on all products on the site. We look forward to working with you again. The Packeos customer service "Quality Food Packaging at Discount Prices" 03 89 23 43 18