Reviews Packeos

9.1/10
★★★★★
based on 3094 reviews published

Latest customer reviews

4 /5
★★★★☆

Hello, very good site in line with my expectations, delivery within the expected time, too bad the shipping costs are not taken into account from the start

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Acheteur Vérifié
purchased on 14/10/2018
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Answer from Packeos
Hello Denis C,
We have chosen to offer you directly the lowest possible prices for our products. The shipping costs are indicated when you click on your cart. You must first provide a delivery address so that our software can calculate the shipping costs based on the weight of the cart and your department.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Fast shipping. Very good quality-price ratio

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Acheteur Vérifié
purchased on 17/10/2018
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5 /5
★★★★★

Fast and efficient

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Acheteur Vérifié
purchased on 14/10/2018
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5 /5
★★★★★

Very fast

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Acheteur Vérifié
purchased on 17/10/2018
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2 /5
★★☆☆☆

Problem with every order, there are missing products that we have paid for but which are refunded 15 days later without adding the shipping costs pro rata of the missing products. UNACCEPTABLE

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Acheteur Vérifié
purchased on 16/10/2018
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Answer from Packeos
Hello,
The out-of-stock products that are indicated as missing during the preparation of the order are refunded on Friday.
Regarding shipping costs, we refund them when the out-of-stock products cause you to change weight categories.
Rest assured that we will do our utmost to ensure that your next order reaches you in the best possible conditions.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Fast service

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Acheteur Vérifié
purchased on 16/10/2018
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5 /5
★★★★★

Very good site

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Acheteur Vérifié
purchased on 15/10/2018
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5 /5
★★★★★

Order received very quickly, I am very satisfied, quality product and in line with the description.

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Acheteur Vérifié
purchased on 15/10/2018
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5 /5
★★★★★

Very fast shipping 4 days instead of the 8 expected! Order in line with my request

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Acheteur Vérifié
purchased on 12/10/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 11/10/2018
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5 /5
★★★★★

Very good fast and secure service

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Acheteur Vérifié
purchased on 12/10/2018
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5 /5
★★★★★

Perfect both in terms of products and delivery

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Acheteur Vérifié
purchased on 08/10/2018
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4 /5
★★★★☆

Fast delivery Shipping costs a bit high

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Acheteur Vérifié
purchased on 08/10/2018
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Answer from Packeos
Hello Antoine L,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
3 /5
★★★☆☆

Fast delivery but very expensive shipping

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Acheteur Vérifié
purchased on 08/10/2018
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Answer from Packeos
Hello Christiane C,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Best regards,
Ludovic from the Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 11/10/2018
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5 /5
★★★★★

Very fast

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Acheteur Vérifié
purchased on 03/10/2018
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 05/10/2018
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4 /5
★★★★☆

Delivered quickly. Satisfactory products. What a shame to be limited to 15kg per delivery as a private individual.

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Acheteur Vérifié
purchased on 08/10/2018
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Answer from Packeos
Hello,
Delivery for individuals is done through our network of relay points. The limit of 18kg is present on our site to prevent relay points from refusing packages upon delivery.
If you have the possibility to have it delivered to a professional you know, I can change the status of your Packeos account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
2 /5
★★☆☆☆

There was a problem during delivery: no one called me and I still haven't received my package

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Acheteur Vérifié
purchased on 09/10/2018
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Answer from Packeos
Hello,
The carrier did not take into account the name change the first time. That's why he will deliver to you on Monday since he does not serve your area on Fridays.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
5 /5
★★★★★

Order compliant and record delivery in just 36 hours!!!

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Acheteur Vérifié
purchased on 09/10/2018
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4 /5
★★★★☆

Item compliant with the description only downside the price of shipping and for individuals impossible to order items over 18 kilos

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Acheteur Vérifié
purchased on 06/10/2018
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Answer from Packeos
Hello,
Delivery for individuals cannot exceed 18kg because relay points refuse packages that are too bulky or too heavy. The 18kg limit is there to avoid this kind of issue.
If you have the possibility to have it delivered to a professional you know, I can change the status of your account.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
5 /5
★★★★★

I am satisfied with my order! I will reorder without hesitation when I need it.

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Acheteur Vérifié
purchased on 05/10/2018
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5 /5
★★★★★

Great service fast delivery

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Acheteur Vérifié
purchased on 05/10/2018
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 02/10/2018
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5 /5
★★★★★

SUPER

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Acheteur Vérifié
purchased on 27/08/2018
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5 /5
★★★★★

Super very fast too bad the shipping costs are too high thank you

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Acheteur Vérifié
purchased on 02/10/2018
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Answer from Packeos
Hello,
We have chosen to offer you the lowest possible prices for our products. Therefore, we cannot reduce the shipping costs. These are directly the rates from our carriers.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT Prices"
5 /5
★★★★★

Very good quality/price ratio Speed of order execution as well as follow-up Top staff

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Acheteur Vérifié
purchased on 01/10/2018
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5 /5
★★★★★

Very fast and efficient. Box compliant with the description

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Acheteur Vérifié
purchased on 24/09/2018
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5 /5
★★★★★

Very good site..always satisfied..

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Acheteur Vérifié
purchased on 27/09/2018
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4 /5
★★★★☆

-

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Acheteur Vérifié
purchased on 27/09/2018
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4 /5
★★★★☆

PACKEOS very good, but delivery times too long

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Acheteur Vérifié
purchased on 26/09/2018
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Answer from Packeos
Hello,
Your order was placed on October 26, it was delivered to you two days later knowing that you are located about 900km from our warehouse. We cannot be faster.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
1 /5
★☆☆☆☆

I received mini bags .... I would have liked larger ones. The dimensions are not clear !!!! They are unusable.

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Acheteur Vérifié
purchased on 25/09/2018
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Answer from Packeos
Hello,
The dimensions are indicated on each product. Furthermore, they are explained in the product description at the top of the page: length + depth x height.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
2 /5
★★☆☆☆

Average

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Acheteur Vérifié
purchased on 19/09/2018
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Answer from Packeos
Hello,
Thank you for specifying how we can improve our service.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices
5 /5
★★★★★

Very fast shipping, the package intact, the boxes too, the piping bags are large, I am starting my small business, I will come back. Thank you

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Acheteur Vérifié
purchased on 24/09/2018
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5 /5
★★★★★

Just a small delivery delay problem, really nothing serious.

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Acheteur Vérifié
purchased on 11/09/2018
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Answer from Packeos
Hello,
Delivery times are given as an indication. Orders of less than 22kg are generally shipped between 2 and 3 days and orders of more than 22kg are shipped between 3 to 5 days.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
4 /5
★★★★☆

Good service, too bad it is so difficult, if not impossible, to reach a Packeos representative by phone.

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Acheteur Vérifié
purchased on 18/09/2018
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Answer from Packeos
Hello Ms. Gel,
I am available by phone at 0892 350 005 (0.40€/min + call cost) or via live chat on our site from Monday to Friday from 8:30 am to 12 pm and from 1 pm to 4:30 pm.
Looking forward to serving you,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
2 /5
★★☆☆☆

Product not delivered and billed... forced to claim the refund that I am still waiting for

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Acheteur Vérifié
purchased on 13/09/2018
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Answer from Packeos
Hello,
I regret that the out-of-stock product should not have been billed. That is why the refund took longer than expected. However, I processed the refund for the boxes you did not receive on September 25. It may take some time to reach you.
Best regards,
Ludovic from Packeos customer service
"Quality Food Packaging at DISCOUNT prices"
5 /5
★★★★★

Compliant with the description.

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Acheteur Vérifié
purchased on 14/09/2018
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5 /5
★★★★★

This site has all the food packaging at very competitive prices

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Acheteur Vérifié
purchased on 13/09/2018
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5 /5
★★★★★

Everything perfect and also very fast, I will order again

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Acheteur Vérifié
purchased on 13/09/2018
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