Padel Reference delivers extremely fast and reliable service with rapid delivery times and well-packaged orders that arrive as described. Customers highlight careful packaging, accurate product descriptions, and a smooth, user-friendly site experience that makes ordering easy and efficient. The store shows strong reliability and responsiveness, with quick communications and solutions when items are temporarily unavailable, earning repeated trust and high recommendations. Prices are competitive and the product range includes rackets that satisfy buyers as they move to higher-performance options.
Satisfied with the products. You can really feel the differences in the products when you move up in range. Responsive via email. Many products unavailable, due to success????
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Response from Padel Reference
Hello Thomas,
Thank you very much for your detailed feedback! We are delighted that you were able to notice the differences in quality according to the product ranges.
Thank you again for your trust!
The Padel Reference team
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Jp D.
Rating: 4 out of 5
following a purchase from 10/09/2026
Despite ordering a product in stock on the site, it was ultimately out of stock. Nevertheless, quick reaction to propose a solution. Serious site, I recommend.
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Response from Padel Reference
Hello Mr. Da Silva,
Thank you for your feedback and our apologies for the inconvenience related to stock. We are pleased to have quickly found a suitable solution, and we thank you for your understanding as well as for your renewed trust.
The Padel Reference team
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Francois H.
Rating: 4 out of 5
following a purchase from 31/08/2026
Received quickly and product compliant
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Response from Padel Reference
Hello François,
Thank you very much for your feedback, glad that the product was compliant and that the delivery was fast!
The Padel Reference team
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Christophe C.
Rating: 1 out of 5
following a purchase from 18/06/2026
Hello, I had to order by phone
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Julien P.
Rating: 2 out of 5
following a purchase from 15/06/2026
Order placed with a discount code. The order is being prepared, 3 days later an email received to tell me that the racket is no longer in stock...
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Philippe S.
Rating: 4 out of 5
following a purchase from 15/06/2026
Good supplier, small problem solved in a good merchant manner.
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Response from Padel Reference
Hello Philippe,
Thank you for your feedback! We are glad to have been able to quickly resolve your issue.
See you soon on Padel Reference!
The Padel Reference team
S
Stoykov R.
Rating: 2 out of 5
following a purchase from 12/06/2026
Site spec different than real specification
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Paul P.
Rating: 3 out of 5
following a purchase from 13/06/2026
Product ordered and paid for to receive 1 day later a message to inform me that two of these Products were not available. ON TOP!!!
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Sebastian W.
Rating: 3 out of 5
following a purchase from 12/06/2026
Ordered on Friday with 24h delivery. Received the package on Tuesday. Moreover, I did not receive a gift even though it's my birthday month.
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Sebastian S.
Rating: 4 out of 5
following a purchase from 03/06/2026
Order is no longer available. Transferred money was refunded quickly, however.
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Nicolas D.
Rating: 1 out of 5
following a purchase from 09/06/2026
The order was mainly composed of ball tubes. And 2 out of 3 tubes were depressurized, which means that the quality control during shipping was sloppy or deliberately omitted. This is my 3rd order on this site and already the 2nd with quality issues.
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Marko B.
Rating: 1 out of 5
following a purchase from 03/06/2026
I have ordered Order number : ZJOKEVQYF6, I ordered bullpadel orange grip x2 pieces, but I got only 1 piece.
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Eva C.
Rating: 3 out of 5
following a purchase from 02/06/2026
Good prices, fast delivery but returning is too difficult for me. It would be much easier if you could indicate which products you want to return in your order and that an automatic return form is created. This will prevent me from ordering again in the future.
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Christoph B.
Rating: 1 out of 5
following a purchase from 31/05/2026
I bought a brand new bat that was poorly made. My support request was NOT responded to. Bad service!
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Mihai F.
Rating: 4 out of 5
following a purchase from 31/05/2026
Racket is good, fast delivery. Mention for anyone that selects the weight option for an extra 5$, I did not received any note that they actually did anything. I opted for a light option and I received an 375g racket with is +10 over base weight, what I would expect a heavy option to be. I checked the next day the stock and my racket was out of stock so I may have been unlucky and got the last one available. This is something they can improve and provide information if they were able to do anything with the request or not.
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Gökhan S.
Rating: 2 out of 5
following a purchase from 26/05/2026
Shipping occurred much too late. No feedback via email and no information about the return shipping.
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Auguste O.
Rating: 4 out of 5
following a purchase from 19/05/2026
very good all in good condition fast delivery
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Response from Padel Reference
Hello Auguste,
Thank you for your feedback!
Glad that everything arrived in good condition and that the delivery was quick.
Have a nice day.
The Padel Reference team
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Loic B.
Rating: 4 out of 5
following a purchase from 21/05/2026
Good reliable service
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Response from Padel Reference
Hello Loic,
Thank you for your feedback!
Glad that our service has satisfied you.
Have a nice day.
The Padel Reference team
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Pritulskis R.
Rating: 2 out of 5
following a purchase from 18/05/2026
Slow delivery
L
Lotte D.
Rating: 1 out of 5
following a purchase from 19/05/2026
No free return shipping is really outdated! 20m from your office is a mondial relay point but you don't make an effort to offer it as an option to customers while it is a €15 price difference since you are in France! Very poor service!
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Clément J.
Rating: 1 out of 5
following a purchase from 05/05/2026
I haven't received any feedback regarding my complaint
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Youness A.
Rating: 1 out of 5
following a purchase from 17/05/2026
Not accommodating at all.
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Paul R.
Rating: 2 out of 5
following a purchase from 11/05/2026
Racket with something moving inside the handle. 230€ it should be perfect.
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Rodio A.
Rating: 1 out of 5
following a purchase from 07/05/2026
Ordered NOX racket, received BABOLAT racket. They tell me they made a mistake and that the only solution was to reorder the item… Item reordered 5 days ago and still has not been shipped. Maybe they didn't have it, they tried to send something else!lswrieta 0
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Valerio P.
Rating: 3 out of 5
following a purchase from 10/05/2026
Everything perfect, punctual and precise. The only downside was that I paid 5 euros for an intermediate paddle and it arrived with maximum weight…
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Romain L.
Rating: 4 out of 5
following a purchase from 07/05/2026
Satisfied with the proposed price and the product despite a small mark on the frame. Announced delivery time of 24-38 hours not respected.
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Response from Padel Reference
Hello Romain,
Thank you for your feedback.
Glad that the price and the product satisfied you despite this small mark on the frame. We also apologize for the longer delivery time than announced.
Have a nice day.
The Padel Reference team
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Jeremy B.
Rating: 1 out of 5
following a purchase from 07/05/2026
I did not receive my ordered racket. I received a Bullpadel instead.
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Thibaud G.
Rating: 3 out of 5
following a purchase from 06/05/2026
Package delivered in a deplorable state
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Armin P.
Rating: 1 out of 5
following a purchase from 06/05/2026
Response from support still decent.
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Christian D.
Rating: 4 out of 5
following a purchase from 06/05/2026
Padel racket purchased at a great price. Arrived at the pickup point in 3 working days, instead of 1 day, still good. I didn't like the packaging, without any minimum protection and no tape to close all sides. Luckily it arrived intact, but risky.
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Simone Leonardo B.
Rating: 1 out of 5
following a purchase from 28/04/2026
Broken racket after an exact match
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Igor T.
Rating: 3 out of 5
following a purchase from 04/05/2026
After-sales service is not okay, return costs 20€ from Belgium while the order was not okay
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Laurent J.
Rating: 1 out of 5
following a purchase from 03/05/2026
I did not receive the entirety of my order, I ordered 30 packs of balls and only received 17 while I paid for 30 packs of balls
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Ovidiu S.
Rating: 3 out of 5
following a purchase from 01/05/2026
Shipping time was longer than stated, and I don't know if this weight program really found a city, or if I was still sent a paddle racket that could first be grabbed from stock...
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Victor Á.
Rating: 2 out of 5
following a purchase from 28/04/2026
The paddle arrived well, but it took 1 week when I put 24 hours. Paying extra for a shipping service that is not fulfilled is not acceptable.
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Martin G.
Rating: 3 out of 5
following a purchase from 20/04/2026
Received in perfect condition. Unfortunately, it took a while and the specified depot for pickup was not the right one, so I had to drive to another one. However, I received a response to my inquiries every time, and therefore I am very satisfied overall.
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Nathalie S.
Rating: 4 out of 5
following a purchase from 25/04/2026
Good racket and fast shipping.
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Response from Padel Reference
Hello Nathalie,
Thank you for your feedback!
Glad that the racket and the speed of delivery satisfied you.
Have a nice day.
The Padel Reference team
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Camille B.
Rating: 4 out of 5
following a purchase from 24/04/2026
Very happy
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Response from Padel Reference
Hello Camille,
Thank you for your feedback!
Glad that you are very happy with your experience.
Have a nice day.
The Padel Reference team
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Andrea Z.
Rating: 1 out of 5
following a purchase from 24/04/2026
Impossible to make returns, you have to ship back to France at your own expense and organize the shipment yourself. Basically, a return costs you 50 euros. Unfeasible
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