Customer reviews of Padel Reference

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 624 published reviews
5 3 360 93% 4 148 4% 3 31 1% 2 17 0% 1 68 2%

Summary of reviews

The online store Padel Reference is recognized for its exceptional product quality, with many customers highlighting the performance and comfort of the rackets and sneakers purchased. The site is noted for its swift and careful shipping, often delivering items ahead of schedule, which adds to the overall positive shopping experience. Customers consistently mention the efficiency of the order process, noting that orders are easy to place and track throughout delivery.

Reviews 1, 2 and 5 stars

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G
Gilles G.
Rating: 5 out of 5
following a purchase from 16/10/2024
Very fast delivery, fully compliant with my order. And very relevant and informative notices on their site before ordering.
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Response from Padel Reference
Hello Gilles,

Thank you for sharing your experience with our company. We hope you enjoy your new Nox racket!

Good luck on the courts!
The Padel Reference team
B
Benoit S.
Rating: 5 out of 5
following a purchase from 21/10/2024
Fast, quality service
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J
Jérôme D.
Rating: 5 out of 5
following a purchase from 20/10/2024
Fast delivery, attractive price, excellent advice. I can only recommend this site.
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Response from Padel Reference
Hello Jérôme,

Thank you for taking the time to leave us a comment. We're delighted to hear that we were able to meet your expectations.

Please don't hesitate to contact us if you have any questions or need any assistance.

Good luck on the courts!
The Padel Reference team
I
Icham Z.
Rating: 5 out of 5
following a purchase from 20/10/2024
Super site!
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Eric C.
Rating: 5 out of 5
following a purchase from 16/10/2024
Very happy with my purchase. Great price and fast delivery.
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C
Cédric P.
Rating: 5 out of 5
following a purchase from 19/10/2024
Fast and efficient
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G
Gérald O.
Rating: 5 out of 5
following a purchase from 16/10/2024
Fast and responsive
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C
Chaffic O.
Rating: 5 out of 5
following a purchase from 18/10/2024
top thanks
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G
Grégory L.
Rating: 5 out of 5
following a purchase from 18/10/2024
The price was very competitive, and the delivery time very fast. Happy with my experience
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A
Alexandre C.
Rating: 5 out of 5
following a purchase from 17/10/2024
Top
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V
Valantis G.
Rating: 1 out of 5
following a purchase from 17/10/2024
Bad shipping very bad still waiting for my order. Its has already 10 days. Its the last time i m buying something from your company
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Response from Padel Reference
Hello Valantis,

Thank you for reaching out. We are sorry about the inconvenience.
I just checked with your tracking number, it says that they try to deliver the parcel today but you were not available.
Unfortunately once we send the package, we can't do anything about the delivery time and sometime it takes more time to arrive.
Can you write an email to our customer service with the reference number of your order, fist name and last name so they can look into the issue?
Here is the email address: [email protected]

Thank you for your understanding,

Kind regards,
Padel Reference Team
B
Barbosa S.
Rating: 5 out of 5
following a purchase from 15/10/2024
Compliant order, fast delivery.
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P
Patrick B.
Rating: 5 out of 5
following a purchase from 14/10/2024
Fast delivery.
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L
Laurent B.
Rating: 5 out of 5
following a purchase from 14/10/2024
Serious site, no nasty surprises. Competitive prices. Delivery on time.
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J
Jean philippe L.
Rating: 5 out of 5
following a purchase from 14/10/2024
Order compliant, careful packaging, friendly and responsive as always!
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R
Roger S.
Rating: 5 out of 5
following a purchase from 13/10/2024
Perfect product, perfect delivery time..... I recommend it!
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E
Emmanuel K.
Rating: 5 out of 5
following a purchase from 12/10/2024
As described and promptly dispatched
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M
Meini P.
Rating: 5 out of 5
following a purchase from 12/10/2024
Perfect
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J
Jack S.
Rating: 5 out of 5
following a purchase from 11/10/2024
Top - the after-sales service is fast and efficient! We recommend it!
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S
Sarah C.
Rating: 5 out of 5
following a purchase from 11/10/2024
Good quality material, well protected during delivery, I am satisfied, thank you!
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G
Giuseppe R.
Rating: 5 out of 5
following a purchase from 11/10/2024
Very professional
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D
Dimitri D.
Rating: 5 out of 5
following a purchase from 10/10/2024
Fast delivery and perfect package
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G
Gavagnin S.
Rating: 1 out of 5
following a purchase from 10/10/2024
the racket is defective
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J
Jérémy C.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very good.
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R
Ruutsaar R.
Rating: 5 out of 5
following a purchase from 10/10/2024
Great
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G
Grégory D.
Rating: 5 out of 5
following a purchase from 09/10/2024
Third order I've made, and completely satisfied. Fast shipping and delivery. I had the opportunity to contact customer service and they were super responsive.
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Response from Padel Reference
Hello Grégory,

Thank you very much for your loyalty and your positive feedback! We are delighted to hear that you are fully satisfied with your orders and that our shipping times have met your expectations. We attach great importance to the responsiveness of our after-sales service, and we're delighted that we were able to quickly resolve the problem with your first racket.

Your satisfaction is our priority, and we look forward to continuing to support you in your next game of padel!

Good luck on the courts!
The Padel Reference team
X
Xavier G.
Rating: 5 out of 5
following a purchase from 09/10/2024
Top
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S
Sébastien R.
Rating: 5 out of 5
following a purchase from 08/10/2024
Super racquet received on time by Mondial Relay. Perfectly packaged and protected by a thick cardboard box. Thanks
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Response from Padel Reference
Hello Sébastien,

Thank you very much for your feedback! We're delighted that your Head Speed Motion arrived on schedule.

Please don't hesitate to contact us if you have any questions or need any assistance.

Good luck on the courts!
The Padel Reference team
J
Jean francois T.
Rating: 5 out of 5
following a purchase from 08/10/2024
very happy with my purchase
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B
Bruno C.
Rating: 1 out of 5
following a purchase from 08/10/2024
Empty parcel, waiting for news!...
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D
Damien B.
Rating: 5 out of 5
following a purchase from 08/10/2024
RAS parcel received on time and as requested.
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G
Guy B.
Rating: 5 out of 5
following a purchase from 07/10/2024
Received the package today, after 10 days, due to an error at Bpost.
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Response from Padel Reference
Hello Guy,

Thank you for taking the time to leave us a comment. We hope you are satisfied with your Head Gravity Pro 2023. We apologize for the longer-than-expected delivery time.

Please do not hesitate to contact us if you have any questions or require assistance.

Good luck on the courts!
The Padel Reference team
Y
Yannick M.
Rating: 5 out of 5
following a purchase from 05/10/2024
Very good site. Great rates.
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A
Albanesi M.
Rating: 5 out of 5
following a purchase from 05/10/2024
Tutto perfetto
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M
Mascoli L.
Rating: 5 out of 5
following a purchase from 05/10/2024
Perfect
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C
Christopher F.
Rating: 5 out of 5
following a purchase from 03/10/2024
Fast, accurate delivery
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E
Eric P.
Rating: 5 out of 5
following a purchase from 30/09/2024
Nothing to complain about!
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P
Philippe B.
Rating: 5 out of 5
following a purchase from 03/10/2024
Satisfactory
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A
Antonio R.
Rating: 5 out of 5
following a purchase from 04/10/2024
Just as I expected. Thank you.
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S
Stephane M.
Rating: 5 out of 5
following a purchase from 03/10/2024
Good products, good prices and fast delivery. Nothing to complain about 👍🏻
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