The online store Padel Reference is recognized for its exceptional product quality, with many customers highlighting the performance and comfort of the rackets and sneakers purchased. The site is noted for its swift and careful shipping, often delivering items ahead of schedule, which adds to the overall positive shopping experience. Customers consistently mention the efficiency of the order process, noting that orders are easy to place and track throughout delivery.
Ordered an Adidas METALBONE hrd 2025 paddle. If I hadn't asked when it would be shipped, I wouldn't have known that it was no longer available and they wanted to provide an Adidas metalbone 2025 paddle and a free shirt. I wrote several times that I was not interested asking for a refund of the first installment.
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Afonso P.
Rating: 4 out of 5
following a purchase from 31/10/2025
Ok
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Response from Padel Reference
Hello Afonso,
Thank you for your feedback. Glad everything went well.
The PadelReference team
C
Cyril R.
Rating: 4 out of 5
following a purchase from 30/10/2025
A simple cover to protect the Tecnifibre racket would have deserved the 5th star.
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Response from Padel Reference
Hello Cyril,
Thank you for your feedback. Your comment is well noted and we will use it to improve our shipments.
The PadelReference team
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Luís T.
Rating: 4 out of 5
following a purchase from 21/10/2025
2 of the items seems perfect, specially the racket, but one of the grips package seemed to be exposed to the sun for a long time, it didn't seem to be in perfect condition
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Molka C.
Rating: 4 out of 5
following a purchase from 12/10/2025
Delivery is fast. The rackets are good. But the bag I ordered has a problem: the shoe compartment does not open.
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Response from Padel Reference
Hello Molka, thank you for your feedback. Glad that the delivery and the rackets suit you, but sorry to hear about the issue with the bag. In order for us to open a customer service request with the brand, could you please send an email to [email protected]. As soon as we receive it, we will initiate the procedure immediately. The Padel Reference team
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Paolo Z.
Rating: 1 out of 5
following a purchase from 08/10/2025
I ordered the Adidas crazyquick boost and they sent me a different, much cheaper model. I asked to return the shoes and send me the correct model, but after almost 2 weeks of waiting, they do not respond. Terrible experience. Scandalous and poor customer service.
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Dimitri B.
Rating: 4 out of 5
following a purchase from 06/10/2025
Ras
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Response from Padel Reference
Hello Dimitri, thank you for your feedback. Glad everything went smoothly.
The Padel Reference team
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Gilles D.
Rating: 4 out of 5
following a purchase from 05/10/2025
Top
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Response from Padel Reference
Thank you Gilles, glad everything is great! — The Padel Reference team
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Tapio P.
Rating: 4 out of 5
following a purchase from 03/10/2025
Chronopost delivery is relatively slow.
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Temimi I.
Rating: 4 out of 5
following a purchase from 22/09/2025
all good thx
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Response from Padel Reference
Hi Temimi, thank you for your positive feedback. We look forward to seeing you again soon.
The PadelReference team
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Luidgi M.
Rating: 4 out of 5
following a purchase from 21/09/2025
top
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Response from Padel Reference
Thank you Luidgi for your message, happy to know that everything went well.
The Padel Reference team
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Pascal M.
Rating: 4 out of 5
following a purchase from 20/09/2025
Really super light racket, extremely maneuverable and allowing for good control. Recommended for beginners and intermediate players not looking for power.
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Sébastien J.
Rating: 4 out of 5
following a purchase from 19/09/2025
Perfect
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Response from Padel Reference
Thank you Sébastien for your feedback, we are happy that everything was perfect.
The Padel Reference team
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Jeremy N.
Rating: 4 out of 5
following a purchase from 16/09/2025
Nothing to say, everything is great!! Just wanted to give you feedback today, one wash and the Babolat t-shirt print came off, honestly disappointed! because the whole set is great!
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Response from Padel Reference
Thank you Jeremy for your positive feedback, we are sorry for the issue encountered with the t-shirt printing. Your return request will be well handled by our team.
The Padel Reference team
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Alisson C.
Rating: 4 out of 5
following a purchase from 31/08/2025
Very fast package delivery, too bad I received the heaviest racket. But don't hesitate to order because the service is great.
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Response from Padel Reference
Hello Alisson, thank you for your feedback. We are glad that you appreciated our service and we take your comment about the racket into account.
The Padel Reference team
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Giorgio D.
Rating: 3 out of 5
following a purchase from 28/08/2025
I have received the paddle rackets from Nox, but the processing of the surface specifications was not done cleanly. Of the 100 rackets delivered, which I ordered due to a discount, one has visible defects. I find that unfair.
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Sandra V.
Rating: 4 out of 5
following a purchase from 15/08/2025
Service speed
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Response from Padel Reference
Hello Sandra,
Thank you for your message! We are happy that the speed of our service has satisfied you.
The Padel Reference team
V
Veglianti M.
Rating: 1 out of 5
following a purchase from 14/08/2025
not arrived
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Csilla S.
Rating: 1 out of 5
following a purchase from 04/08/2025
I have not received my package
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Pierre T.
Rating: 4 out of 5
following a purchase from 30/07/2025
Compliant products
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Response from Padel Reference
Thank you Pierre for your feedback! We are happy that the products meet your expectations.
The Padel Reference team
G
Gilles B.
Rating: 4 out of 5
following a purchase from 23/07/2025
Everything was very good except for the order of the balls. I ordered 5 identical tubes. I received 4 identical ones and 2 different ones. Even though they compensated with an additional tube, I would have liked to be informed beforehand.
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Response from Padel Reference
Thank you Gilles for your feedback! We are delighted that you are satisfied with your order overall and we take note of your comment regarding the balls. We will ensure to better inform our customers in this type of situation.
The Padel Reference team
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Andreas R.
Rating: 4 out of 5
following a purchase from 29/07/2025
Chronopost in France and Padel reference was fine. But DPD in Germany is absolute chaos. Racket came 5 days later than expected and everyday it said its coming today. Racket itself is great!
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Mike A.
Rating: 4 out of 5
following a purchase from 16/07/2025
Everything is fine except for the delayed express shipping.
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Pletneva N.
Rating: 1 out of 5
following a purchase from 14/07/2025
It's been almost two weeks and I'm still waiting for my order to be delivered.
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Stéphane C.
Rating: 4 out of 5
following a purchase from 12/07/2025
Fast and efficient.
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Response from Padel Reference
Thank you Stéphane for your feedback! We are delighted that the speed and efficiency were up to par for your order.
The Padel Reference team
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Serafini A.
Rating: 4 out of 5
following a purchase from 10/07/2025
Good
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Response from Padel Reference
Thank you Andrea for your feedback! We are glad that your experience was positive and we hope to see you again soon.
The Padel Reference team
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Bernard F.
Rating: 4 out of 5
following a purchase from 09/07/2025
The material is very good.
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Response from Padel Reference
Thank you Bernard for your feedback! We are happy that the equipment gives you complete satisfaction.
The Padel Reference team
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Bosco L.
Rating: 1 out of 5
following a purchase from 01/07/2025
Simply shameful, after 2 weeks there is no trace of my order and moreover my requests are completely ignored
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Trovati A.
Rating: 1 out of 5
following a purchase from 18/06/2025
I ordered the package that never arrived. For a birthday.. highly discouraged
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Sorin S.
Rating: 4 out of 5
following a purchase from 17/06/2025
Well received
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Response from Padel Reference
Thank you Sorin for your feedback! We are delighted that your order has arrived well and hope to see you again soon.
The Padel Reference team
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Specchio E.
Rating: 1 out of 5
following a purchase from 14/06/2025
Unfortunately, I cannot give a positive judgment because the delivery service is terrible.
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Enrico B.
Rating: 1 out of 5
following a purchase from 13/06/2025
Racket was damaged, I am still waiting for answer on refund
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Pastuke L.
Rating: 4 out of 5
following a purchase from 08/06/2025
8
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Evan D.
Rating: 4 out of 5
following a purchase from 06/06/2025
The racket corresponds well to my request, the help tool has been very useful.
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Lodetti A.
Rating: 3 out of 5
following a purchase from 03/06/2025
Unfortunately, I received the heavier racket instead of the lighter one. However, they responded immediately and gave me a discount.
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Yoann G.
Rating: 4 out of 5
following a purchase from 31/05/2025
I don't give 5 stars because there are a lot of stock shortages otherwise impeccable
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Sophie D.
Rating: 4 out of 5
following a purchase from 30/05/2025
Order received on time. Small issue (personal), the box was damaged.
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Antoine S.
Rating: 4 out of 5
following a purchase from 19/05/2025
There is a mark on the top of the racket... otherwise everything else in the order is perfect
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Pierre G.
Rating: 4 out of 5
following a purchase from 17/05/2025
Perfect
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Edward T.
Rating: 4 out of 5
following a purchase from 15/05/2025
Very good and fast delivery. Recommended!
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