Customer reviews of Padel Reference

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 3 624 published reviews
5 3 360 93% 4 148 4% 3 31 1% 2 17 0% 1 68 2%

Summary of reviews

The online store Padel Reference is recognized for its exceptional product quality, with many customers highlighting the performance and comfort of the rackets and sneakers purchased. The site is noted for its swift and careful shipping, often delivering items ahead of schedule, which adds to the overall positive shopping experience. Customers consistently mention the efficiency of the order process, noting that orders are easy to place and track throughout delivery.

Reviews 1, 4 and 5 stars

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B
Bérangère D.
Rating: 5 out of 5
following a purchase from 22/01/2025
Quick purchase and shipment. Item conforms
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Loic P.
Rating: 5 out of 5
following a purchase from 22/01/2025
Fast service
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M
Maxime B.
Rating: 5 out of 5
following a purchase from 22/01/2025
Fast delivery, I'm very happy with the racket I ordered!
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Response from Padel Reference
Hello Maxime,

Thank you very much for your feedback! We're delighted that you were completely satisfied with your order.
Enjoy your snowshoe!

See you soon on Padel Reference!
F
Franck G.
Rating: 5 out of 5
following a purchase from 22/01/2025
Happy, and very fast
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Kenny L.
Rating: 4 out of 5
following a purchase from 21/01/2025
Lack of loyalty offers
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Response from Padel Reference
Hello Kenny,

Thanks for your feedback!
We have a loyalty program that allows you to earn points with every purchase and enjoy exclusive benefits.
We invite you to discover it directly on our website!
Please don't hesitate to contact us if you have any questions.

See you soon on Padel Reference
A
Alexandre H.
Rating: 5 out of 5
following a purchase from 21/01/2025
Super online shopping experience! Prices, product ranges and, above all, GOLDEN after-sales service! If you make a mistake or have a problem, they are pro-active and contact you directly by email, resolving the problem quickly and efficiently, with compensation in the event of an error on their part, as well as an apology! look no further, you'll never get such service anywhere else!
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Response from Padel Reference
Hello Alexandre,

Thank you very much for your valuable feedback!
We always do our best to respond to your questions and needs in order to provide you with the best possible experience. Your satisfaction is our priority and we are delighted to have been able to resolve your problem quickly.

We look forward to seeing you soon on Padel Reference!
C
Carnevalini Y.
Rating: 5 out of 5
following a purchase from 20/01/2025
Top! Good job guys.
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Carnevalini Y.
Rating: 5 out of 5
following a purchase from 20/01/2025
Everything perfect! Incredible price for my oxdog. One small flaw? They hadn't sent the tracking link for the package.. but great site. P.S.: Always pay with PayPal!
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Tristan B.
Rating: 5 out of 5
following a purchase from 20/01/2025
Fast and efficient
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Frédéric W.
Rating: 4 out of 5
following a purchase from 19/01/2025
Nothing to say
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Mathieu C.
Rating: 5 out of 5
following a purchase from 18/01/2025
Fast delivery!
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F
Florian R.
Rating: 1 out of 5
following a purchase from 15/01/2025
I need to send back parts of my delivery but I am not getting any feedback on how to start this process.
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Pascal S.
Rating: 5 out of 5
following a purchase from 17/01/2025
Top customer service and quality product. Thank you
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Response from Padel Reference
Hello Pascal,

Many thanks for your positive feedback! We are delighted that our customer service and the quality of our products have met your expectations.

We look forward to seeing you again on Padel Reference!
L
Lionel D.
Rating: 5 out of 5
following a purchase from 17/01/2025
Super
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Beatrice C.
Rating: 5 out of 5
following a purchase from 16/01/2025
yes
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Donovan G.
Rating: 5 out of 5
following a purchase from 16/01/2025
Impeccable
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Kristine M.
Rating: 5 out of 5
following a purchase from 14/01/2025
All is ok! Thanks!
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Pierre R.
Rating: 5 out of 5
following a purchase from 16/01/2025
Order arrived early, it's perfect
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M
Miguel Ángel L.
Rating: 5 out of 5
following a purchase from 15/01/2025
Everything is fine although I would have liked a lower price.
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Raymond G.
Rating: 1 out of 5
following a purchase from 15/01/2025
When you buy a racket advertised at 355g and it's actually 374g. I wanted this snowshoe to be more maneuverable, but it's not. On the other hand, it has excellent vibration absorption.
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Response from Padel Reference
Hello Raymond,

Thank you for taking the time to leave us a comment.
Brands announce weights for their rackets that can vary +/- 10 grams.
That's why we've developed a new service that lets you choose the weight of your racket for more power, maneuverability or something in between.
You can also contact us to find out what weights are available before you place your order, so that our order pickers can choose the racquet that's right for you.

Best regards,

The Padel Reference team
N
Nathalie I.
Rating: 5 out of 5
following a purchase from 15/01/2025
Fast, careful delivery, products conform to specifications
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Jules M.
Rating: 5 out of 5
following a purchase from 14/01/2025
Simple, fast and effective!
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J
Julien B.
Rating: 5 out of 5
following a purchase from 13/01/2025
Great experience, I was looking for a site to buy my first racket. Advised by a friend, a very clear site that guides you through the purchase and a fast delivery time and careful packaging. I'd definitely recommend it to you, but I'd use this site for my Padel purchases.
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Response from Padel Reference
Hello Julien,

Many thanks for your recommendation and your confidence!
We go to great lengths to ensure the best possible experience on our site, so we're delighted that you've found what you were looking for in your first snowshoe.

See you soon on Padel Reference, and enjoy playing with your new racket!
L
Liipa M.
Rating: 5 out of 5
following a purchase from 13/01/2025
Smooth and quick delivery.
J
Julien V.
Rating: 5 out of 5
following a purchase from 12/01/2025
super purchase, top product and delivery times
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Guillaume B.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very clear website... fast and efficient delivery... very good parcel tracking Perfect
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Response from Padel Reference
Hello Guillaume,

Thank you for your feedback! We're delighted to hear that your experience, from browsing our site to receiving your order, was a smooth one.

We are continually working to improve our site to ensure the best possible experience for our customers.

See you soon on Padel Reference!
M
Menegat R.
Rating: 5 out of 5
following a purchase from 13/01/2025
Very quick and efficient!
J
Jeremy P.
Rating: 5 out of 5
following a purchase from 13/01/2025
Super site
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Rossi gastaldi E.
Rating: 5 out of 5
following a purchase from 13/01/2025
I am very pleased to have received what I ordered and that everything was delivered within the time you specified.
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Michael M.
Rating: 5 out of 5
following a purchase from 12/01/2025
Fast and compliant shipping, with attractive rates, I recommend 100%.
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Jonathan D.
Rating: 5 out of 5
following a purchase from 12/01/2025
Very good material, received quickly. R.A.S, I recommend 👍
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Response from Padel Reference
Hello Jonathan,

We appreciate your feedback, and thank you for taking the time to share it with us! We are delighted that your order has given you complete satisfaction. We remain available for any questions or assistance you may require.

Enjoy your equipment and have fun on the courts!

The Padel Reference team
J
Jean marc D.
Rating: 5 out of 5
following a purchase from 12/01/2025
Fast delivery and top-notch equipment!
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Tiina T.
Rating: 5 out of 5
following a purchase from 12/01/2025
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Elise M.
Rating: 5 out of 5
following a purchase from 10/01/2025
Perfect! Fast delivery 👌
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C
Cyril D.
Rating: 5 out of 5
following a purchase from 12/01/2025
Fast delivery, well packaged products. Just needed a goodie to make it perfect.
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Laurent G.
Rating: 5 out of 5
following a purchase from 12/01/2025
Excellent choice
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Nicolas B.
Rating: 5 out of 5
following a purchase from 11/01/2025
Nothing to complain about.
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Sebastien F.
Rating: 5 out of 5
following a purchase from 12/01/2025
serious site fast shipping
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Mathieu G.
Rating: 5 out of 5
following a purchase from 11/01/2025
Perfect !!!!
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S
Sviatoslav B.
Rating: 5 out of 5
following a purchase from 11/01/2025
The order was delivered very quickly. Thank support team for help with order update.
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