Padel Reference delivers extremely fast and reliable service with rapid delivery times and well-packaged orders that arrive as described. Customers highlight careful packaging, accurate product descriptions, and a smooth, user-friendly site experience that makes ordering easy and efficient. The store shows strong reliability and responsiveness, with quick communications and solutions when items are temporarily unavailable, earning repeated trust and high recommendations. Prices are competitive and the product range includes rackets that satisfy buyers as they move to higher-performance options.
Shipping not very fast, I keep receiving emails in French, I didn't know what number to give to the shopkeeper to pick up the package (stationery Cartomatto).
Translated reviews
N
Nicolas J.
Rating: 4 out of 5
following a purchase from 03/02/2025
Order received in 3 days, good packaging. I received an email telling me that it had arrived at the post office (hello opening hours). Then an e-mail telling me that it had arrived at the relay point, even though I had already collected the parcel. Nothing to worry about, now it's time to test the equipment.
Translated reviews
Response from Padel Reference
Hello Nicolas,
Thank you for your detailed feedback! We are delighted that the order arrived quickly and well protected. We've taken into account your comment about delivery tracking and will pass on the information to improve this point. We hope you will be completely satisfied with your equipment. Enjoy your padel!
K
Kathrin D.
Rating: 4 out of 5
following a purchase from 31/01/2025
Fast delivery, constant updates on the status. Goods are okay.
Translated reviews
J
Jean-Michel P.
Rating: 4 out of 5
following a purchase from 27/01/2025
Very good
Translated reviews
K
Kenny L.
Rating: 4 out of 5
following a purchase from 21/01/2025
Lack of loyalty offers
Translated reviews
Response from Padel Reference
Hello Kenny,
Thanks for your feedback!
We have a loyalty program that allows you to earn points with every purchase and enjoy exclusive benefits.
We invite you to discover it directly on our website!
Please don't hesitate to contact us if you have any questions.
See you soon on Padel Reference
F
Frédéric W.
Rating: 4 out of 5
following a purchase from 19/01/2025
Nothing to say
Translated reviews
J
Joachim D.
Rating: 3 out of 5
following a purchase from 21/12/2024
The stock is not managed directly, I ordered a racket, but it's only after a few days that I learn that it's no longer available.
Translated reviews
Response from Padel Reference
Hello Joachim,
We're sorry about this situation and understand your frustration. We do our utmost to keep our stock up to date, but it can happen that certain popular references are quickly out of stock before our site is updated.
We apologize for this inconvenience and remain at your disposal to offer you an alternative or an immediate refund. Don't hesitate to contact us directly, we'll be delighted to help!
The Padel Reference team
Q
Quentin M.
Rating: 4 out of 5
following a purchase from 26/12/2024
The parcel arrived quickly and in good condition. The products were as indicated, perfect I recommend these shoes helps a great comfort (take a half size above)
Translated reviews
Response from Padel Reference
Hello Quentin,
Thank you very much for your positive review of the shoes!
We're delighted that the products fit you! Your feedback helps us to continually improve our size guide.
See you soon on Padel Référence!
H
Helmy B.
Rating: 3 out of 5
following a purchase from 07/01/2025
Padel Reference lived up to my expectations, but the delivery service was catastrophic: I had paid for express home delivery, only to have my parcel delivered 48 hours late, and then dropped off at a relay point too far from my home.
Translated reviews
Response from Padel Reference
Hello Helmy,
We are delighted that our services met your expectations. However, we are sorry to hear that your experience with the express delivery service was disappointing.
Unfortunately, once the parcel has been handed over to the carrier, we cannot influence delivery times, which can sometimes be longer than expected.
We sincerely apologize for this inconvenience.
The Padel Reference team
V
Vincent D.
Rating: 3 out of 5
following a purchase from 02/01/2025
Some delay in delivery.
Translated reviews
H
Harold F.
Rating: 3 out of 5
following a purchase from 29/12/2024
Delivery very long. Only possible via parcel service at no extra charge
Translated reviews
F
Frederic C.
Rating: 3 out of 5
following a purchase from 14/12/2024
After a laborious start-up with the wrong racket received and a rough communication, I received the right racket on time. A few more adjustments and the site will be a reference...
Translated reviews
Response from Padel Reference
Hello,
Thank you for your feedback and patience! Your comments help us to improve and offer an ever better service.
Good luck on the courts!
The Padel Reference team
S
Steve L.
Rating: 4 out of 5
following a purchase from 14/12/2024
Super
Translated reviews
B
Bertrand G.
Rating: 4 out of 5
following a purchase from 02/12/2024
Very good, I recommend
Translated reviews
L
Laurent D.
Rating: 4 out of 5
following a purchase from 30/11/2024
No problem, everything went very smoothly.
Translated reviews
S
Salim Z.
Rating: 4 out of 5
following a purchase from 29/11/2024
It's a shame we don't offer overgrips for the price of the snowshoe.
Translated reviews
N
Nicolas T.
Rating: 4 out of 5
following a purchase from 28/11/2024
FAST DELIVERY, SEE PRODUCT LENGTH
Translated reviews
A
Andreas A.
Rating: 4 out of 5
following a purchase from 24/11/2024
EXCELLENT PRODUCT. REMOVING 1 STAR BECAUSE I PAID FOR 2 DAYS DELIVERY AND GOT THE ITEM IN 4 DAYS.
S
Samoshuk E.
Rating: 2 out of 5
following a purchase from 18/11/2024
I had claim, but nobody contact me ... I wrote twice, from web-site and after via email.
M
Michael L.
Rating: 4 out of 5
following a purchase from 05/11/2024
Das Preis- / Leistungsverhältnis ist sehr gut und die Ware wurde auch tadellos geliefert. Einzig die Lieferzeit kann auf jeden Fall verbessert werden und die Kostenangabe für den Versand muss man richtig stellen. Es wird angegeben, dass der Versand kostenlos ist, wenn man aber nicht "Abgabestelle" auswählt kostet der Versand knapp 11,-- Euro.
Translated reviews
J
Julian P.
Rating: 4 out of 5
following a purchase from 05/11/2024
UPS was complicated
Translated reviews
M
Maeva P.
Rating: 2 out of 5
following a purchase from 26/10/2024
I have requested a return twice and to date have received nothing.
Translated reviews
J
Julien T.
Rating: 4 out of 5
following a purchase from 12/10/2024
Ok
Translated reviews
M
Martinez J.
Rating: 2 out of 5
following a purchase from 03/10/2024
I haven't received my package yet, it has been way slower than said in the website
Translated reviews
Response from Padel Reference
Hello Juan,
It says that your order has been delivered today.
Unfortunately, it can take longer for your order to arrive when the delivery company is very busy.
We wish you good luck on the courts!
Padel Reference's team
S
Sophie S.
Rating: 4 out of 5
following a purchase from 26/09/2024
Perfect timing
Translated reviews
Response from Padel Reference
Hello Sophie,
We really appreciate your comment! Please come back to us if you need any assistance.
Have fun on the courts, and see you soon!
The Padel Reference team
G
Girolamo L.
Rating: 4 out of 5
following a purchase from 24/09/2024
.
Translated reviews
D
Delfosse S.
Rating: 2 out of 5
following a purchase from 13/09/2024
The racket is of mediocre quality, contrary to what I've read about it on your site.
Translated reviews
P
Pierre S.
Rating: 4 out of 5
following a purchase from 16/09/2024
Satisfied
Translated reviews
S
Stefano S.
Rating: 2 out of 5
following a purchase from 02/09/2024
Good customer service however very very bad delivery courier. GLS are a disaster
Translated reviews
J
Jonathan T.
Rating: 4 out of 5
following a purchase from 02/09/2024
Perfect
Translated reviews
F
Florent S.
Rating: 4 out of 5
following a purchase from 18/08/2024
Top
Translated reviews
K
Kostya P.
Rating: 3 out of 5
following a purchase from 12/08/2024
The packaging was very weak. The parcel was damaged, which caused a delay. but in the end i received the same damaged parcel. parcels should be better packed. visually, everything went well with the racket, i hope there won't be any surprises in the future. the manager was in contact, thank you.
Translated reviews
C
Cédric P.
Rating: 3 out of 5
Good price but no response from customer service on my request
Translated reviews
C
Cédric P.
Rating: 3 out of 5
Good price but no response from customer service on my request
Translated reviews
E
Emilie M.
Rating: 4 out of 5
Received quickly and in very good condition.
Translated reviews
Response from Padel Reference
Hello Emilie, Thank you for taking the time to leave us a comment. Please don't hesitate to contact us if you have any questions or need any assistance. Good luck on the courts! The Padel Reference team
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 