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C
Rating: 5 out of 5
So far, nothing to complain about.
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Customer reviews of PANAFRICA
Trust Attestation
4,9
/5
Overall rating: 4,9 out of 5
Based on 1 333 published reviews
Summary of reviews
PanAfric a consistently delivers on style and craftsmanship, with customers highlighting beautifully made, colorful, and unique sneaker designs that stand out in appearance and finish. The delivery experience is repeatedly praised as fast and reliable, with many orders arriving on time and in good condition, and customer service noted as responsive and helpful. Comfort and fit are strong themes, with many pairs described as comfortable, supportive, and suitable for long wear, while several reviews also praise the high-quality construction and the use of durable materials. Overall, customers appreciate the brand’s commitment to African craftsmanship, vibrant patterns, and the reliable delivery and support that accompany purchases.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersC
Rating: 4 out of 5
This is my second pair, just as pretty as the last! However, the rear heel reinforcement is a bit hard, I hadn't noticed that on the 1st pair.
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Response from PANAFRICA
Many thanks for your loyalty Cécile! Glad to see you still like the style of your sneakers. We've never had any feedback on the comfort of the Arusha model, but I'll make a note of it and share it with the product team.
See you soon,
Bertille
See you soon,
Bertille
J
Rating: 5 out of 5
For me, the laces can be longer, I have big feet Extra, the option of colored laces would be fun
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I
Rating: 5 out of 5
Too good, I feel comfortable in my sneakers, which are also very attractive.
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R
Rating: 5 out of 5
Pretty and original
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P
Rating: 5 out of 5
The quality is top-notch, it's so rare! And the models are a change from the standardized products you find everywhere.
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J
Rating: 5 out of 5
Products as ordered and very fast delivery.
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C
Rating: 5 out of 5
Love these shoes. They look amazing, are of high quality. And I like the social aspect. Payment and shipping were super professional and quick!
B
Rating: 5 out of 5
I love the shoes you make. I love it when there are discounts to buy more than one 🙏
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M
Rating: 5 out of 5
Quality fun shoes, top size and unique style that are all the rage, comfortable, I love it! Bravo, great project, so happy to support Panafrica!
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C
Rating: 5 out of 5
Super always nickel
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P
Rating: 5 out of 5
Top!
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L
Rating: 5 out of 5
Very high quality sneakers, pleasant to wear. This is my third pair and I'm always so satisfied.
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V
Rating: 5 out of 5
Fast delivery, item as described and beautiful design.
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Response from PANAFRICA
Many thanks for your note and your positive comment Valérie!
Glad to hear you enjoyed your experience with Panafrica and your pair of sneakers.
See you soon,
Bertille
Glad to hear you enjoyed your experience with Panafrica and your pair of sneakers.
See you soon,
Bertille
F
Rating: 5 out of 5
Great 👍
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Response from PANAFRICA
Thank you very much for this note and your positive comment France!
See you soon
Bertille
See you soon
Bertille
S
Rating: 5 out of 5
Very nice sneakers, correct size, fast delivery, comfortable, quality ok, we'll see how it evolves over time.
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Response from PANAFRICA
Thank you so much for this positive note and comment Sybille!
Glad to read that you enjoyed your experience with Panafrica overall.
We are committed to offering quality and sustainable products. I think you won't be disappointed ;)
See you soon
Bertille
Glad to read that you enjoyed your experience with Panafrica overall.
We are committed to offering quality and sustainable products. I think you won't be disappointed ;)
See you soon
Bertille
A
Rating: 5 out of 5
Extremely fast shipping and gorgeous sneakers
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Response from PANAFRICA
Thank you so much for your review, Anne. I'm glad you enjoyed the whole Panafrica experience and are already a fan of your sneakers!
See you soon!
Bertille
See you soon!
Bertille
V
Rating: 5 out of 5
I'm just glad your sneakers fit a little bigger. I would have gone down a size but they look great anyway!
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Response from PANAFRICA
Thank you for your kind comment Virginie.
We indicate all the size advice on our product sheets but it can vary from one person to another.
Don't hesitate to wear a small insole to feel comfortable.
See you soon,
We indicate all the size advice on our product sheets but it can vary from one person to another.
Don't hesitate to wear a small insole to feel comfortable.
See you soon,
A
Rating: 5 out of 5
Very good
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Response from PANAFRICA
Thank you for your kind comment Anne! Glad to hear you're enjoying your pair of Abuja.
See you soon,
See you soon,
M
Rating: 5 out of 5
The sneakers are very stylish
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Response from PANAFRICA
Thank you Matthieu for this positive review! Glad to read that you love your Panafrica sneakers as much as we do :)
See you soon
Bertille
See you soon
Bertille
S
Rating: 5 out of 5
The sneakers are superb and, as usual, very comfortable.
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Response from PANAFRICA
Thank you very much Ségolène! And many thanks for your loyalty :)
I'm delighted to read that you appreciate the style and comfort of our sneakers.
See you soon,
Bertille
I'm delighted to read that you appreciate the style and comfort of our sneakers.
See you soon,
Bertille
B
Rating: 5 out of 5
Quality sneaker. Comfortable. I recommend .
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Response from PANAFRICA
Many thanks for your message and your loyalty Bruno!
We're lucky to have you as a customer :)
I'm delighted to see that you like your Kasaï-abric model.
See you soon,
Bertille
We're lucky to have you as a customer :)
I'm delighted to see that you like your Kasaï-abric model.
See you soon,
Bertille
A
Rating: 5 out of 5
Perfect
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Response from PANAFRICA
Thank you very much Aurore for your positive comment and your note!
I'm glad you enjoyed your experience with Panafrica and your sneakers.
See you soon!
Bertille
I'm glad you enjoyed your experience with Panafrica and your sneakers.
See you soon!
Bertille
R
Rating: 4 out of 5
Nice.
A
Rating: 4 out of 5
The pair is really pretty and in my size, as I have a thin foot, I was afraid it would be too big. I find the shoe a little stiff, but I hope that in time it will become softer that I can dance in it.
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Response from PANAFRICA
Thank you for your comment, Aurélie. You'll soon feel like you're wearing slippers! You won't want to leave your pair of Arusha shoes, which will soon become your best dancing companion ;)
See you soon
Bertille
See you soon
Bertille
E
Rating: 5 out of 5
Great!
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F
Rating: 5 out of 5
Always so satisfied with my orders. I'm on my 9th pair with you. Fast and careful delivery. Quality shoes
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Response from PANAFRICA
What an impressive collection! A huge thank you for your loyalty, which means a lot to us :) I'm delighted to see that your opinion of our brand hasn't changed over the years!
See you soon!
Bertille
See you soon!
Bertille
C
Rating: 4 out of 5
Beautiful shoes, beautiful colors, efficient ordering service and fast delivery. Small downside: the new "iconic classic" models hurt the back of the foot at first and give blisters. It takes quite a few times before you can wear them for a whole day, which is a shame. The 1st pair I ordered, I didn't have this problem at all.
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Response from PANAFRICA
Hello Chirine,
Many thanks for your comment and your compliments. I'm delighted that you enjoyed your experience with Panafrica as a whole!
However, I'm sorry to hear that you experienced a comfort problem with your pair of Iconiques. I will of course pass this on to our product team. To tell you the truth, I'm quite surprised, because comfort has been one of our priorities for the last 9 years, and we've worked particularly hard on this point with our Iconiques.
It may happen that some pairs require a little time to adapt, in particular for the leather to soften, but this shouldn't cause any major discomfort. If you have any questions, please don't hesitate to contact us at [email protected]: we'll be delighted to advise you or find a solution.
Thank you again for your loyalty and constructive feedback. We hope you'll soon be enjoying your pair to the full!
Have a nice day,
Bertille from Panafrica
Many thanks for your comment and your compliments. I'm delighted that you enjoyed your experience with Panafrica as a whole!
However, I'm sorry to hear that you experienced a comfort problem with your pair of Iconiques. I will of course pass this on to our product team. To tell you the truth, I'm quite surprised, because comfort has been one of our priorities for the last 9 years, and we've worked particularly hard on this point with our Iconiques.
It may happen that some pairs require a little time to adapt, in particular for the leather to soften, but this shouldn't cause any major discomfort. If you have any questions, please don't hesitate to contact us at [email protected]: we'll be delighted to advise you or find a solution.
Thank you again for your loyalty and constructive feedback. We hope you'll soon be enjoying your pair to the full!
Have a nice day,
Bertille from Panafrica
O
Rating: 5 out of 5
I've been aiming for my AKANDA PAON for a very long time, and I took advantage of my purchase to give my sister the CASABLANCA as a gift. I spent the whole of last week with my pair, matching them to all my looks, they're super comfortable and I'm really pleased with my purchase! I already know what pair I'm going to buy next!
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Response from PANAFRICA
Many thanks for your lovely message Oumou! Glad to see you're happy with your pair of Panafrica :) And thank you for being a Panafrica ambassador for your sister. I hope she loves her pair as much as you do!
See you soon!
Bertille
See you soon!
Bertille
B
Rating: 5 out of 5
Delivery in 48 hours. The quality is obvious from the 1st touch. Thank you
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Response from PANAFRICA
Thank you very much for your kind comment Bertrand! Glad to see you enjoyed your experience with Panafrica and that you appreciate the quality of our sneakers :)
See you soon,
Bertille
See you soon,
Bertille
N
Rating: 4 out of 5
Great experience like last time
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Response from PANAFRICA
Many thanks for your kind comment Nadine! And for your loyalty :)
Glad to see you're happy with your experience with Panafrica.
See you soon
Bertille
Glad to see you're happy with your experience with Panafrica.
See you soon
Bertille
J
Rating: 5 out of 5
Comfortable, original look, I love them
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E
Rating: 5 out of 5
As always, fast and satisfactory service.
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E
Rating: 5 out of 5
Delighted with my pair of Panafrica shoes: nice style, beautiful finish and very feminine :-)
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M
Rating: 5 out of 5
Very satisfied with this first order
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L
Rating: 5 out of 5
Always very happy with panafrica sneakers! Very good brand that I recommend!
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E
Rating: 1 out of 5
Hello, I have not received my package, although it was noted delivered. It must have been given to the wrong address. I'm waiting to hear from you. I look forward to hearing from you.
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Response from PANAFRICA
Hello Eric,
I'm sorry you had a problem with Panafrica's unfortunately independent delivery...so it was a bit harsh to rate it 1! I think everything is back in order now thanks to François.
Feel free to delete this comment if you feel like it :)
See you soon
Bertille
I'm sorry you had a problem with Panafrica's unfortunately independent delivery...so it was a bit harsh to rate it 1! I think everything is back in order now thanks to François.
Feel free to delete this comment if you feel like it :)
See you soon
Bertille
S
Rating: 5 out of 5
Fast delivery and products as described. Nothing to complain about!
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E
Rating: 5 out of 5
this is alrady my 4 pair of shoes Panafrica since the begining of this entrerise ,already longtime ago .
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F
Rating: 4 out of 5
Very fast delivery of my order and the sneakers are so beautiful and comfortable that I recommend them even if I regret that the colors are a little less pronounced in real life than in the photo.
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