Customer reviews of PANAFRICA

Trust Attestation
4,9 /5
Overall rating: 4,9 out of 5
Based on 1 333 published reviews
5 1 211 91% 4 100 8% 3 14 1% 2 1 0% 1 7 1%

Summary of reviews

PanAfric a consistently delivers on style and craftsmanship, with customers highlighting beautifully made, colorful, and unique sneaker designs that stand out in appearance and finish. The delivery experience is repeatedly praised as fast and reliable, with many orders arriving on time and in good condition, and customer service noted as responsive and helpful. Comfort and fit are strong themes, with many pairs described as comfortable, supportive, and suitable for long wear, while several reviews also praise the high-quality construction and the use of durable materials. Overall, customers appreciate the brand’s commitment to African craftsmanship, vibrant patterns, and the reliable delivery and support that accompany purchases.

Reviews 1, 2, 3 and 5 stars

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Lilia T.
Rating: 5 out of 5
following a purchase from 23/11/2024
Easy, convenient ordering. Delivery on time and accurate. Sneakers as presented.
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Valerie L.
Rating: 5 out of 5
following a purchase from 16/11/2024
Beautiful and superb quality
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Response from PANAFRICA
Hello Valérie,

Thank you very much for this very positive comment! I'm glad you're happy with your experience with Panafrica.
Very nice day
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Nicola L.
Rating: 1 out of 5
following a purchase from 11/11/2024
I purchased some shoes 2 weeks ago and the package is missing. I've tried to contact multiple time the support but got ignored.
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Deborah S.
Rating: 5 out of 5
following a purchase from 16/11/2024
I bought some canvas sneakers. The colors are beautiful, just like in the pictures. Super comfortable and size normally. Love them!
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Response from PANAFRICA
Hello Déborah,

Thank you so much for your kind comment! I'm delighted to see that your experience with Panafrica is more than positive :) Very good choice of model!
See you soon!
Bertille
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Hubert P.
Rating: 5 out of 5
following a purchase from 14/11/2024
Great product and fast shipping
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Response from PANAFRICA
Hello Hubert,

Many thanks for your note and your positive comment! I'm glad you enjoyed your experience with Panafrica.
See you soon,
Bertille
M
Marie-Pierre H.
Rating: 5 out of 5
following a purchase from 13/11/2024
A Panafrica loyalist, I'm always so happy to wear these shoes.
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Response from PANAFRICA
Hello Marie-Pierre,

Many thanks for your loyalty! It's thanks to you that Panafrica will soon be celebrating its 10th anniversary :)
Glad to see you like our sneakers!

See you soon,
Bertille
M
Maryvonne R.
Rating: 5 out of 5
following a purchase from 08/11/2024
The size and colors of the sneakers are as shown on the website! They are original, easy to match with different outfits for sports, work or going out!
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Response from PANAFRICA
Hello Maryvonne,

Thank you very much for your kind comment. Glad to see that your experience with Panafrica was positive. Our colorful sneakers can be adapted to any occasion :)
See you soon
Bertille
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Celine D.
Rating: 5 out of 5
following a purchase from 06/11/2024
Fast delivery Pleasantly surprised by the quality of the shoes Happy with my purchase
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Response from PANAFRICA
Hello Céline,

Thank you very much for this positive comment!
It's very important for us to offer our customers quality sneakers. I'm glad you're satisfied with your experience with Panafrica :)
See you soon,
Bertille
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Lucas L.
Rating: 5 out of 5
following a purchase from 31/10/2024
Beautiful and comfortable sneakers, as described. In keeping with Panafrica's ethical, responsible and humane concept, I can only be delighted 👌🌍
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Response from PANAFRICA
Hello Lucas,

Many thanks for this very positive comment! I'm delighted to see that you like your Panafrica sneakers. Thank you for supporting our project.
See you soon,
Bertille
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Caroline G.
Rating: 5 out of 5
following a purchase from 20/10/2024
Delighted with my order! Very comfortable shoes, I'm already thinking about my next purchase!
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Response from PANAFRICA
Hello Caroline,

Many thanks for this note and your kind comment.
I'm glad you appreciate the comfort of your Panafrica sneakers. I'll pass on the word to the product team.
See you soon,
Bertille
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Frauke J.
Rating: 5 out of 5
following a purchase from 26/10/2024
Perfect Delivery. And the shoes.... Wow.... I love the shoes
Response from PANAFRICA
Hello Frauke,

Thank you for your kind message !
I'm glad to see that you had a good experience with our brand and that you love your shoes ! Have a nice day

J
Julie L.
Rating: 5 out of 5
following a purchase from 24/10/2024
Model conformity, quality
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Response from PANAFRICA
Hello Julie,

Thank you very much for your comment and your note.
I'm glad you're happy with your experience with Panafrica.

See you soon,
Bertille
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Sophie D.
Rating: 5 out of 5
following a purchase from 23/10/2024
Top quality and beautiful design
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Response from PANAFRICA
Hello Sophie,

Many thanks for your comment and your note!
I'm glad you're happy with the quality and design of our sneakers.
See you soon,
Bertille

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Eric P.
Rating: 5 out of 5
following a purchase from 20/10/2024
Fast delivery and great product!
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Natalie W.
Rating: 5 out of 5
following a purchase from 16/10/2024
it's been 4 years since i discovered Panafrica. i particularly appreciate their business model, ecological, favoring the african economy, exceptional quality products. i've already bought 4 pairs and i'm totally satisfied. i love africa and its shimmering colors, and i've found shoes that suit me 🤩 bravo to the whole team for this wonderful initiative. Natalie
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Response from PANAFRICA
Hello Natalie,

Many thanks for your very kind comment :)
We're delighted to count you among our loyal customers! Thank you for your support over the past 4 years. Thanks to you, Panafrica will soon be celebrating its 10th anniversary!
See you soon,
Bertille
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Nathalie W.
Rating: 5 out of 5
following a purchase from 16/10/2024
The model is exactly what I expected. As recommended, I took one size smaller than usual and it's perfect 👍
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Celine A.
Rating: 3 out of 5
following a purchase from 13/10/2024
Impossible to collect my parcel from a relay point.
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Response from PANAFRICA
Hello Céline,
We called you about this and everything was sorted out. You just had to go to the right relay point :)
I hope you are satisfied with your Panafrica order.
See you soon!
J
Jeanne B.
Rating: 5 out of 5
following a purchase from 13/10/2024
This is my second pair after wearing out the previous one for years. I get compliments on my shoes every time I wear them!
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Steve A.
Rating: 2 out of 5
following a purchase from 15/10/2024
Uncomfortable shoes
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HELENE D.
Rating: 5 out of 5
following a purchase from 13/10/2024
Very nice design. I've had several rave reviews on the street. Comfortable shoe. A little heavy and lacks flexibility compared to my previous pair which were real slippers.
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Response from PANAFRICA
Hello Hélène,

Many thanks for your kind message :) I'm delighted to see that you've been the envy of many! I'll pass on your comments to the product team about your pair.
See you soon,
Bertille
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Tony L.
Rating: 5 out of 5
following a purchase from 13/10/2024
Everything is perfect, from the delivery to the product and the Whatsapp customer service "I love it, I love it".
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Response from PANAFRICA
Hello Tony,

Many thanks for your note and your kind message! We're lucky to have customers like you.
We hope to see you soon,
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 12/10/2024
superb, barely tall, I'm always a size 39 and they cut large
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Response from PANAFRICA
Hello Isabelle,

Thank you for your note and your comment!
The size will depend on the model, but we do tend to wear large shoes :)
See you soon!
S
sandrine M.
Rating: 5 out of 5
following a purchase from 11/10/2024
As beautiful as in the photos, fast shipping
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Response from PANAFRICA
Hello Sandrine,

Many thanks for your kind comment! I'm glad you enjoyed your experience with Panafrica.
See you soon,
M
Margaux B.
Rating: 5 out of 5
following a purchase from 11/10/2024
perfect
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Response from PANAFRICA
Hello Margaux,

Thank you for your note and your kind comment! I'm glad you enjoyed your experience with Panafrica.
See you soon,
Bertille
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Elise E.
Rating: 5 out of 5
following a purchase from 10/10/2024
Top , excellent quality
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Response from PANAFRICA
Hello Elise,
Thank you for your note and your kind comment.
Glad to see you're enjoying your Panafrica sneakers!
See you soon!
Bertille
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PERRINE M.
Rating: 5 out of 5
following a purchase from 10/10/2024
Beautiful, comfortable shoes
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Response from PANAFRICA
Hello Perrine,

Many thanks for your note and your kind comment.
I'm delighted to hear that you like your sneakers and, above all, that you find them comfortable. For 9 years, we've been striving to create quality sneakers with unrivalled comfort!
See you soon!
Bertille
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Sarah L.
Rating: 5 out of 5
following a purchase from 10/10/2024
Maginficent and comfortable sneakers! I love them!
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Response from PANAFRICA
Hello Sarah,
Thank you for your kind message which touches us! What enthusiasm! It's a pleasure to read :)
Glad to see you're a fan of your Panafrica sneakers !!!
See you soon
Bertille
S
Sabine B.
Rating: 5 out of 5
following a purchase from 08/10/2024
Fast
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Response from PANAFRICA
Hello Sabine,

Thank you for your note and your comment! I'm glad you enjoyed your experience with Panafrica :)
See you soon,
Bertille
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Brigitte R.
Rating: 5 out of 5
following a purchase from 07/10/2024
comfortable shoes, good quality, smooth delivery.
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Response from PANAFRICA
Hello Brigitte,

Many thanks for your note and your kind comment. I'm delighted to read that your experience with Panafrica was positive overall :)
See you soon
Bertille
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Nathalie P.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very comfortable, as well as beautiful. I'm delighted.
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Response from PANAFRICA
Hello Nathalie,

Thank you very much for your note and your kind comment, which means a lot to us!
We're delighted to read that you appreciate the comfort and design of your sneakers.
We hope to see you soon,
Bertille
M
marilyn F.
Rating: 5 out of 5
following a purchase from 07/10/2024
Shoes as presented. Magnificent, very pretty
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Response from PANAFRICA
Hello Marylin,

Many thanks for your note and your positive comment!
Glad to see you're enjoying your sneakers :)

See you soon
Bertille
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Soizic J.
Rating: 5 out of 5
following a purchase from 20/09/2024
Colorful, sturdy shoes. I recommend
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Laetitia C.
Rating: 5 out of 5
following a purchase from 05/09/2024
Quality product and after-sales service!
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Brigitte A.
Rating: 5 out of 5
following a purchase from 04/10/2024
Responsive customer service if needed. Thank you so much!
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Françoise F.
Rating: 5 out of 5
following a purchase from 03/10/2024
Satisfactory product and delivery
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Celine B.
Rating: 5 out of 5
following a purchase from 30/09/2024
Beautiful product, easy I love the wax, corresponds to my order, beautiful finishes.
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Perrine B.
Rating: 5 out of 5
following a purchase from 29/09/2024
I'm very happy with my sneakers, just 2 remarks: The insole is quite hard on the forefoot, I added a small insole for more comfort. The laces are very long, so I used shorter ones (and in a different color, but that's a matter of taste!).
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Tom D.
Rating: 5 out of 5
following a purchase from 28/09/2024
Frankly, I'm not disappointed with the quality of the products (shoes or sweatshirt). Well, the price leaves something to be desired, but I'm very happy to be able to buy ethically and support a fine initiative.
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Florence L.
Rating: 3 out of 5
following a purchase from 25/09/2024
I still haven't received my package...I'm very disappointed...
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Response from PANAFRICA
Hello Florence,
I'm sorry to hear that your experience with Panafrica was not a success. Obviously there was a hitch in the delivery of your parcel. In this case, don't hesitate to contact us. We are reactive and do our utmost to solve our customers' problems quickly.
Thank you for your understanding.
Have a nice day!
M
Melissa M.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very nice color! And good after-sales service 👍
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