PANAfrica consistently delivers on product quality, with sneakers described as original, beautiful, comfortable, and well finished across multiple models. Customers highlight reliable delivery and fast shipping, easy returns, and careful packaging as part of a smooth shopping experience. The brand’s customer service and community impact also stand out, as shoppers mention supportive communication, compliments from others, and pride in ethical production and African influence. Overall, the store is associated with durable, stylish footwear and a positive, engaging buying journey.
Many thanks for your note and your kind comment. I'm delighted to read that your experience with Panafrica was positive overall :)
See you soon
Bertille
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Nathalie P.
Rating: 5 out of 5
following a purchase from 07/10/2024
Very comfortable, as well as beautiful. I'm delighted.
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Response from PANAFRICA
Hello Nathalie,
Thank you very much for your note and your kind comment, which means a lot to us!
We're delighted to read that you appreciate the comfort and design of your sneakers.
We hope to see you soon,
Bertille
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Marilyn F.
Rating: 5 out of 5
following a purchase from 07/10/2024
Shoes as presented. Magnificent, very pretty
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Response from PANAFRICA
Hello Marylin,
Many thanks for your note and your positive comment!
Glad to see you're enjoying your sneakers :)
See you soon
Bertille
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Soizic J.
Rating: 5 out of 5
following a purchase from 20/09/2024
Colorful, sturdy shoes. I recommend
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Laetitia C.
Rating: 5 out of 5
following a purchase from 05/09/2024
Quality product and after-sales service!
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Brigitte A.
Rating: 5 out of 5
following a purchase from 04/10/2024
Responsive customer service if needed. Thank you so much!
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Françoise F.
Rating: 5 out of 5
following a purchase from 03/10/2024
Satisfactory product and delivery
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Celine B.
Rating: 5 out of 5
following a purchase from 30/09/2024
Beautiful product, easy I love the wax, corresponds to my order, beautiful finishes.
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Perrine B.
Rating: 5 out of 5
following a purchase from 29/09/2024
I'm very happy with my sneakers, just 2 remarks: The insole is quite hard on the forefoot, I added a small insole for more comfort. The laces are very long, so I used shorter ones (and in a different color, but that's a matter of taste!).
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Tom D.
Rating: 5 out of 5
following a purchase from 28/09/2024
Frankly, I'm not disappointed with the quality of the products (shoes or sweatshirt). Well, the price leaves something to be desired, but I'm very happy to be able to buy ethically and support a fine initiative.
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Melissa M.
Rating: 5 out of 5
following a purchase from 27/09/2024
Very nice color! And good after-sales service 👍
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Valerie A.
Rating: 5 out of 5
following a purchase from 27/09/2024
This is my third pair of Arusha sneakers. I love this model, beautiful and comfortable sneakers!
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Helena B.
Rating: 5 out of 5
following a purchase from 15/09/2024
The shoes are comfortable and beautiful! Thank you very much.
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Elsa D.
Rating: 5 out of 5
following a purchase from 25/09/2024
Top
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Emmanuelle G.
Rating: 5 out of 5
following a purchase from 21/09/2024
Very nice sneakers. Good quality, very comfortable! The size advice was perfect!
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Virginie G.
Rating: 5 out of 5
following a purchase from 21/09/2024
I'm a fan of Panafrica sneakers ❤️
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Valerie D.
Rating: 5 out of 5
following a purchase from 19/09/2024
Item received quickly, very clear website
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Agata D.
Rating: 5 out of 5
following a purchase from 16/09/2024
very fast shipping and shoes as per photos. Great!
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Maeva G.
Rating: 5 out of 5
following a purchase from 14/09/2024
Very nice and comfortable shoes, I recommend
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Hassan M.
Rating: 5 out of 5
following a purchase from 12/09/2024
Comfortable with a funky style! I love ...
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Samira M.
Rating: 1 out of 5
following a purchase from 11/09/2024
I received the wrong size
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Response from PANAFRICA
Hello Samira,
I'm sorry you received the wrong size. Did you contact our customer service about this? I don't think so. We are reactive and could have provided you with a solution quickly. It might have avoided a harsh rating on your part.
Have a nice day!
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Elis C.
Rating: 5 out of 5
following a purchase from 09/09/2024
Everything went very smoothly. The parcel arrived on time.
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Gisele M.
Rating: 5 out of 5
following a purchase from 06/09/2024
Good quality model, delivered quickly Perfect!
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Blandine C.
Rating: 1 out of 5
following a purchase from 04/09/2024
I didn't receive the bag I ordered, there was a mistake. It was very complicated to exchange it, the after-sales service is non-existent. I had to insist a lot by e-mail to get it without having to pay for it.
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Response from PANAFRICA
Hello Blandine,
I'm sorry for the problem with your order. Indeed, there was an error at our warehouse for which we apologized.
We then tried to find together the best solution to satisfy you. That's why I'm quite surprised by your comment about 'no after-sales service'. The proof is in the emails we sent you at the end of August to find a solution that you yourself accepted.
I want you to know that we do our utmost every day to satisfy you. We regret this situation, but it's important for us to set the record straight.
Have a nice day
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Cecile W.
Rating: 5 out of 5
following a purchase from 03/09/2024
Very satisfied with the purchase of my high-top sneakers. Beautifully finished and comfortable.
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Ginette H.
Rating: 5 out of 5
following a purchase from 03/09/2024
I love this brand of shoes, every season of the year. Preference for the iconic models. Too bad some models have brown soles.
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Stephane B.
Rating: 5 out of 5
following a purchase from 01/09/2024
Classy products, well-made, original, good quality, affordable. Perfect delivery
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Mathieu R.
Rating: 5 out of 5
following a purchase from 29/08/2024
Superb Arusha Ciel model, although the blue color on the forefoot and heel is lighter in real life than in the photos, making the shoe all the more beautiful! Very comfortable to wear and good foot support for walking. No experience of soiling yet, but Panafrica has plenty of advice on how to care for your pair. Sizing is easy: just follow the advice! They're expensive, yes, but you know what you're paying for. In short, I'm completely satisfied!
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Anne-Sophie D.
Rating: 5 out of 5
following a purchase from 30/08/2024
Super beautiful and very comfortable. Just the right size.
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Agnes L.
Rating: 5 out of 5
following a purchase from 01/09/2024
Comfort, elegance, quality, fast delivery, top communication and customer relations!
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Sophie G.
Rating: 5 out of 5
following a purchase from 01/09/2024
Très bonne expérience. J’ai reçu mes chaussures 2 jours après avoir passé commande. Les chaussures étaient identiques aux photos sur le site. Elles sont magnifiques et à ma taille je suis satisfaite de mon achat ☺️
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Marc L.
Rating: 5 out of 5
following a purchase from 01/09/2024
Very good products. Fast delivery. Perfect.
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Lemia Z.
Rating: 5 out of 5
following a purchase from 31/08/2024
I love them! A great alternative for comfortable, stylish, African footwear at a great price. Congratulations!
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Marianne B.
Rating: 5 out of 5
following a purchase from 29/08/2024
Very nice pair of shoes, received very quickly. Beautiful finish. Panafrica has been my daily companion for years, and I'm never disappointed with the quality.
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Fatoumata B.
Rating: 5 out of 5
following a purchase from 30/08/2024
Always so satisfied with my purchases. Beautiful, quality shoes. Very fast delivery
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Jean-Louis L.
Rating: 5 out of 5
following a purchase from 29/08/2024
Well received, satisfactory products and service
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Christine B.
Rating: 5 out of 5
following a purchase from 29/08/2024
Beautiful colors and finishes. Corresponds to the image
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Olivier L.
Rating: 5 out of 5
following a purchase from 28/08/2024
Original and comfortable
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Mishka Hortellie M.
Rating: 5 out of 5
following a purchase from 27/08/2024
I love the models Ashura👍🏿👌🏿🫶🏾🇬🇦
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Sandra S.
Rating: 5 out of 5
following a purchase from 22/08/2024
Very pleased with my order. The product corresponds well to my expectations.
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