PanAfric a consistently delivers on style and craftsmanship, with customers highlighting beautifully made, colorful, and unique sneaker designs that stand out in appearance and finish. The delivery experience is repeatedly praised as fast and reliable, with many orders arriving on time and in good condition, and customer service noted as responsive and helpful. Comfort and fit are strong themes, with many pairs described as comfortable, supportive, and suitable for long wear, while several reviews also praise the high-quality construction and the use of durable materials. Overall, customers appreciate the brand’s commitment to African craftsmanship, vibrant patterns, and the reliable delivery and support that accompany purchases.
This second pair is heavier and stiffer, but I think I'll get used to it in time.
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Response from PANAFRICA
Hello Fatima,
Thank you for your feedback and loyalty :) It's true that the more robust sole of our Akanda models makes them seem heavier. But I can assure you (wearing only these!) that you'll soon get used to them and love your pair of sneakers.
Have a nice day!
Bertille
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Cecile D.
Rating: 4 out of 5
following a purchase from 22/01/2025
This is my second pair, just as pretty as the last! However, the rear heel reinforcement is a bit hard, I hadn't noticed that on the 1st pair.
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Response from PANAFRICA
Many thanks for your loyalty Cécile! Glad to see you still like the style of your sneakers. We've never had any feedback on the comfort of the Arusha model, but I'll make a note of it and share it with the product team.
See you soon,
Bertille
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Roland K.
Rating: 4 out of 5
following a purchase from 11/01/2025
Nice.
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Aurelie C.
Rating: 4 out of 5
following a purchase from 08/01/2025
The pair is really pretty and in my size, as I have a thin foot, I was afraid it would be too big. I find the shoe a little stiff, but I hope that in time it will become softer that I can dance in it.
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Response from PANAFRICA
Thank you for your comment, Aurélie. You'll soon feel like you're wearing slippers! You won't want to leave your pair of Arusha shoes, which will soon become your best dancing companion ;)
See you soon
Bertille
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Chirine S.
Rating: 4 out of 5
following a purchase from 08/01/2025
Beautiful shoes, beautiful colors, efficient ordering service and fast delivery. Small downside: the new "iconic classic" models hurt the back of the foot at first and give blisters. It takes quite a few times before you can wear them for a whole day, which is a shame. The 1st pair I ordered, I didn't have this problem at all.
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Response from PANAFRICA
Hello Chirine,
Many thanks for your comment and your compliments. I'm delighted that you enjoyed your experience with Panafrica as a whole!
However, I'm sorry to hear that you experienced a comfort problem with your pair of Iconiques. I will of course pass this on to our product team. To tell you the truth, I'm quite surprised, because comfort has been one of our priorities for the last 9 years, and we've worked particularly hard on this point with our Iconiques.
It may happen that some pairs require a little time to adapt, in particular for the leather to soften, but this shouldn't cause any major discomfort. If you have any questions, please don't hesitate to contact us at [email protected]: we'll be delighted to advise you or find a solution.
Thank you again for your loyalty and constructive feedback. We hope you'll soon be enjoying your pair to the full!
Have a nice day,
Bertille from Panafrica
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Nadine R.
Rating: 4 out of 5
following a purchase from 09/01/2025
Great experience like last time
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Response from PANAFRICA
Many thanks for your kind comment Nadine! And for your loyalty :)
Glad to see you're happy with your experience with Panafrica.
See you soon
Bertille
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Florence D.
Rating: 4 out of 5
following a purchase from 29/12/2024
Very fast delivery of my order and the sneakers are so beautiful and comfortable that I recommend them even if I regret that the colors are a little less pronounced in real life than in the photo.
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Mouna F.
Rating: 3 out of 5
following a purchase from 02/12/2024
A little disappointed. For unisex shoes, I find the style much too masculine. As a result, I'm reluctant to keep them. I like the design, the project... but not the masculine style.
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Response from PANAFRICA
Hello Mouna,
I'm sorry to read your disappointment about our models. I can confirm that all our sneakers are unisex. And so far we haven't had a single comment about them being too masculine. In fact, 80% of our customers are women ;)
Thank you all the same for supporting our project. And if you're ever looking for a more 'feminine' model, don't hesitate to take a look at the Sahara sneakers, which might be more to your liking.
Have a nice day!
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Peggy M.
Rating: 3 out of 5
following a purchase from 29/11/2024
I received the sneakers with pen marks. This can happen. But I sent an e-mail to return the parcel - no return to date, even though it was a Christmas present.
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Response from PANAFRICA
Hello Peggy,
Sorry for the inconvenience. Your problem has been dealt with by the team. Our working hours mean that we can't answer customer messages at weekends.
Have a nice day!
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Celine A.
Rating: 3 out of 5
following a purchase from 13/10/2024
Impossible to collect my parcel from a relay point.
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Response from PANAFRICA
Hello Céline,
We called you about this and everything was sorted out. You just had to go to the right relay point :)
I hope you are satisfied with your Panafrica order.
See you soon!
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Steve A.
Rating: 2 out of 5
following a purchase from 15/10/2024
Uncomfortable shoes
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Richard R.
Rating: 4 out of 5
following a purchase from 03/10/2024
Package received without problem, shoes conform to the product presented on the site. Comfort is the only issue, as the insole is quite thin and feels like it lacks cushioning, especially in the heel and forefoot. Solved by purchasing a comfort insole.
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Florence L.
Rating: 3 out of 5
following a purchase from 25/09/2024
I still haven't received my package...I'm very disappointed...
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Response from PANAFRICA
Hello Florence,
I'm sorry to hear that your experience with Panafrica was not a success. Obviously there was a hitch in the delivery of your parcel. In this case, don't hesitate to contact us. We are reactive and do our utmost to solve our customers' problems quickly.
Thank you for your understanding.
Have a nice day!
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Isabelle B.
Rating: 4 out of 5
following a purchase from 01/08/2024
I'm very happy with the pair of sneakers I bought on the site, a product that you don't see on everyone else and good quality.
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emmanuelle U.
Rating: 4 out of 5
following a purchase from 30/07/2024
Order received very quickly.well packaged
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Sindy V.
Rating: 4 out of 5
following a purchase from 29/07/2024
Rather pleasant site, fast delivery. Would recommend.
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Béatrice N.
Rating: 4 out of 5
following a purchase from 14/07/2024
very well
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Noro R.
Rating: 4 out of 5
following a purchase from 18/07/2024
Fluid site. Thank you for offering beautiful products. Price a little high. Too bad there aren't more caps :-)
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Rozenn L.
Rating: 4 out of 5
following a purchase from 18/07/2024
I had some technical problems using the site on Chrome on a cell phone
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Sophie L.
Rating: 4 out of 5
following a purchase from 17/07/2024
Very clear site, thank you
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Manon O.
Rating: 4 out of 5
following a purchase from 11/07/2024
Well-run service and superb products
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Mariannick L.
Rating: 4 out of 5
following a purchase from 11/07/2024
Very good overall. The only small problem was that I couldn't place my order from my computer.
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Lydie F.
Rating: 4 out of 5
following a purchase from 10/07/2024
A clear, easy-to-use site with photos and detailed information for each product
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Jerome F.
Rating: 4 out of 5
following a purchase from 12/07/2024
Difficult to pay and visibility on iPhone not optimal
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Véronique G.
Rating: 4 out of 5
following a purchase from 04/07/2024
Fairly easy site. Ordering is very easy and went smoothly.
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Yana B.
Rating: 4 out of 5
following a purchase from 01/07/2024
Fast delivery. The only problem is the choice of relay points after delivery: there aren't many in my area and I was afraid I'd have to go very far, which was the case in the end.
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Barbara B.
Rating: 4 out of 5
following a purchase from 28/06/2024
Nice site, pleasant navigation, beautiful product presentation... I have a minor problem with the delivery charges, which were initially free with the use of a voucher, but have now become chargeable... Curious and incomprehensible to me...
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Jeanne C.
Rating: 4 out of 5
following a purchase from 06/06/2024
Smartphone version: not always easy to navigate the site
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Eve-Marie L.
Rating: 4 out of 5
following a purchase from 22/05/2024
Easy to use and beautiful
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marie-laurence C.
Rating: 4 out of 5
following a purchase from 10/05/2024
Fast
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Rodrigue M.
Rating: 4 out of 5
following a purchase from 26/04/2024
I like it, it's great.
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YAYA T.
Rating: 4 out of 5
following a purchase from 13/04/2024
Very good quality, and fast order processing.
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Annette Ð.
Rating: 4 out of 5
following a purchase from 05/04/2024
A pretty, well laid-out site
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Christophe G.
Rating: 4 out of 5
following a purchase from 30/03/2024
No comment
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Sophie V.
Rating: 4 out of 5
following a purchase from 03/04/2024
Fast and accurate delivery. Shoes impeccable and beautiful as expected.
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Charlotte W.
Rating: 4 out of 5
following a purchase from 18/03/2024
Easy to navigate, quick ordering and fast delivery. Product as described.
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Abdelouahad M.
Rating: 4 out of 5
following a purchase from 16/03/2024
Easy access...
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Colette N.
Rating: 4 out of 5
following a purchase from 17/02/2024
They are superb and very comfortable. I only wish the laces were pink or blue. Fast delivery to a nearby relay point.
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Alice B.
Rating: 4 out of 5
following a purchase from 06/02/2024
Great site Great shoes Fast delivery Fast e-mail response The downside, for me, is that there is no size guide, with insole size in cm.
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Nicolas R.
Rating: 4 out of 5
following a purchase from 29/01/2024
Filtering by model and size was confusing. Overall satisfactory mobile experience.
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