Customer reviews of PANAFRICA

4,9 /5

Based on 1 357 published reviews

5 1 234 91% 4 101 7% 3 14 1% 2 1 0% 1 7 1%

Summary of reviews

PANAfrica consistently delivers on product quality, with sneakers described as original, beautiful, comfortable, and well finished across multiple models. Customers highlight reliable delivery and fast shipping, easy returns, and careful packaging as part of a smooth shopping experience. The brand’s customer service and community impact also stand out, as shoppers mention supportive communication, compliments from others, and pride in ethical production and African influence. Overall, the store is associated with durable, stylish footwear and a positive, engaging buying journey.

4 star reviews

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Maria M.

Published on 19/10/2023 à 09h40 following a purchase from 13/10/2023

I am satisfied with the product because it is of good quality and the pattern is pretty.

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Maëlys G.

Published on 11/10/2023 à 10h49 following a purchase from 05/10/2023

It's a pity that shoes on back-order with no hope of return are offered on the site.

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Annick E.

Published on 08/09/2023 à 16h33 following a purchase from 30/08/2023

Very comfortable

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Maria M.

Published on 29/08/2023 à 08h24 following a purchase from 11/05/2023

I am quite satisfied with the products, especially the quality.

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Frederic R.

Published on 16/08/2023 à 20h54 following a purchase from 09/08/2023

Delivery as ordered. I didn't give it 5 stars because there was a lot of waiting due to stock shortages. On the other hand, I appreciated being informed when the stock was complete. Thank you

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Response from PANAFRICA Published on 23/08/2023

Hello Frédéric, Thank you very much for your feedback. See you soon at Panafrica!

Andrea A.

Published on 06/08/2023 à 15h08 following a purchase from 07/05/2023

Delivery went smoothly and on time. Navigation on the site is quite fluid

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Anne B.

Published on 05/08/2023 à 15h12 following a purchase from 28/07/2023

Fast shipping, perfect size selection. One downside for the packaging, cardboard much larger than the box, not filled for wedging, arrived torn, inner box open and shoes unpacked ...

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Response from PANAFRICA Published on 23/08/2023

Hello Anne, Thank you very much for your order and for your feedback. We apologize for the bad experience you had with the packaging of your parcel, we will pass on the information so that it does not happen again. See you soon at Panafrica aux pieds!

Valerie C.

Published on 01/08/2023 à 17h01 following a purchase from 04/05/2023

Very nice sneakers, size a bit large

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Olivier T.

Published on 01/08/2023 à 15h17 following a purchase from 17/05/2023

Quality product shipped quickly

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Ingrid C.

Published on 07/07/2023 à 10h36 following a purchase from 01/07/2023

CORRECTION TO FIRST OPINION The site was a little slow, but customer service was very good. Customer support is very professional and friendly, and they do their utmost to help you and find solutions.

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Response from PANAFRICA Published on 07/07/2023

Hello Ingrid, Thank you for your feedback. We will always be available to assist you if necessary. Grace

Anonyme A.

Published on 24/05/2023 à 16h54 following a purchase from 28/03/2023

Satisfied with the site

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Alexis C.

Published on 15/05/2023 à 10h43 following a purchase from 07/12/2022

RAS, cool site

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Alexandre S.

Published on 13/05/2023 à 14h27 following a purchase from 06/04/2023

The site is a little lacking in men's collections. I'd like to see caps as accessories too, to go with sneakers, that would be great!

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Alima K.

Published on 13/05/2023 à 12h49 following a purchase from 09/12/2022

Fluid site

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Flore K.

Published on 10/05/2023 à 14h48 following a purchase from 11/11/2022

Interesting articles and well-formulated article details

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Elise D.

Published on 09/05/2023 à 23h41 following a purchase from 28/03/2023

Clear, easy-to-navigate site

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Lilas R.

Published on 09/05/2023 à 22h29 following a purchase from 29/01/2023

well

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Response from PANAFRICA Published on 12/05/2023

merci

Martin N.

Published on 09/05/2023 à 17h36 following a purchase from 21/03/2023

Efficient delivery, good size guide, nothing to report.

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Anonyme A.

Published on 09/05/2023 à 15h54 following a purchase from 20/02/2023

I only put 4 stars because of the variation in sizes. Once again I had to send my pair back.

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Anonyme A.

Published on 09/05/2023 à 15h37 following a purchase from 17/01/2023

The site can sometimes be confusing, as there's a lot of information everywhere!

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Albert K.

Published on 09/05/2023 à 15h22 following a purchase from 04/11/2022

Easy to handle

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