Customer reviews of Papeterie Makkura

I am very satisfied with the selection and the speed of delivery. Unfortunately, I had an error in the order, I am waiting for a response from customer service to receive the item not received.

The two cartridges offered with the pen were missing.

I love the products offered by Papeterie MAKKURA, but my last shopping experience was very complicated. I had to follow up several times to finally learn that the notebook I had purchased ... was no longer in stock, even though it was when I bought it! It took more than a month for it to arrive, and if I hadn't followed up, I wouldn't have heard anything. There needs to be better communication efforts with customers, please.

I am very satisfied with the products and the speed, but there is really too much plastic in the package, you add more even though the products are already packaged. A smaller box where they would be secured seems more logical with what we know now about plastic and waste.

Very good. very fast

Too much delay between the order and the shipment. It was a birthday gift that arrives 1 month after the date and moreover, the person it was intended for is no longer at home, so I have to send the package from where shipping costs are added for me. Not happy, I will not renew the experience

Products in perfect condition and fast delivery!

I only give 3 stars for the overall experience not knowing where the delivery delay issue was. 4 1/2 weeks for 2 notebooks and a ruler. Otherwise, I would give 5 stars for the quality of the purchases.

Order placed on July 21 sent on August 20 It was a late gift It would have been important to specify the delivery date that I had to request in mid-August not receiving any news Very disappointed by this lack of information

Superb products. Fast delivery

Fast dispatch and hand delivery. Only drawback: no opening on Saturday and opening hours during the week not that easy when working.

Impeccable

Very happy with the ordered items. A small downside for the packaging that could let an item slip out (a bit of extra tape could avoid this risk).

small package, received crushed due to inadequate packaging. The item is not damaged but its box is, and it's for a gift, so I am not satisfied

Love the items. Thanks

Very poor quality. Seems the ink was stocked for years. Piètre qualité, l’encre est presque sèche, rien à voir avec l’original.

Very satisfied with my 1st order. Very good quality products. Fast and careful delivery. However, I couldn't subscribe to the newsletter and benefit from the 10% discount. Disappointed in that respect...

Package well received with the material ordered. No surprises about the contents. I appreciated the availability of the products.

I would have liked to receive an ink cartridge to try out my fountain pen.

The product is as expected as it is a Midori notebook so no issues there, after all it is the same product regardless of who sells it. My review is of Papeterie Makkura and the reason for 2 stars is I was very disappointed that it took almost a week for delivery which is very poor for an item as small and light as an A6 pocket notebook at a delivery charge of €5,90! And that was not even to my house but to my local post office as delivery to my house would have cost a couple of euros more! Honestly for that price I had expected 1 day delivery not 6 days. Next time I will just order from Amazon or Cultura as the price is the same but delivery is much faster and more convenient with it being delivered to my home and not a post office. A shame as I had hoped to be able to support a smaller business but they need to improve their delivery options. There are far cheaper options as I have bought items from many small businesses that do not charge so much and can still do less than 2 day deliveries to my actual home so I have no idea what is going on with their delivery arrangements.

Great product. But delivery times from Paris to Paris are a bit long.

a reading error led me to believe that the cartridge prices were for 4 packs and not just one.

No French instructions on how to use the pen. A bit expensive for a pen made in China.

My item arrived damaged

Ink bottles had faulty lids and leaked during delivery. Otherwise sevice was excellent.

Packaging to be improved

Perfect, except for delivery to a relay point other than the one indicated.

Long delivery (5 days) and parcel arrives partly crushed. It's a shame because it was shipped quickly

The items were well packed and exactly what I ordered. It was easy to order and make the payment. Also the variety of inks is very good in the shop. But... I would like the e-mail ads to come in english as I do not speak french. Also the shipping cost was too high and for that price it shouldn´t take more than a week to deliver(ordered from Italy at the same time, half the shipping cost and half the shipping time mon-thu). If you get that in order I will certainly order again. So all and all it was good with small bad details, thank you.

Hello The quality of the products is not in question but I did not receive what I ordered.

Goods ordered well received and compliant.

Went well except that I had to ask myself and was not informed of the slightly delayed delivery

I have sent you an email because the parcel was damaged and two figures are missing.

delivery fee was enormous! would not recommend.

Fast shipping and a little attention on top of my purchases, but no reply to the email or whatsapp message to my questions.

One of the products delivered does not correspond to my order ...

BOF!

I have not received my parcel

Ras

Perfect 👍