English 
Français 
J
Rating: 5 out of 5
Top. Fast and efficient
Translated reviews
Customer reviews of Papeterie Makkura
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 3 762 published reviews
Summary of reviews
Delivery is a standout feature of the online store, with customers consistently highlighting the perfect, quick, and neat shipping of their orders. Many reviews emphasize the speed of delivery, often mentioning that items arrived promptly and well-packaged. The quality of products is another recurring theme, with customers expressing satisfaction about the exceptional stationery selection, including unique items that are often hard to find elsewhere. The careful packaging further reinforces the positive experience, ensuring that products arrive in pristine condition.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nickel order, nickel delivery, product: smooth. Site of trust and quality
Translated reviews
A
Rating: 5 out of 5
Fine
Translated reviews
V
Rating: 5 out of 5
Absolutely perfect, from the quality of the products (paper, pens) to the shipping and speed of delivery.
Translated reviews
D
Rating: 5 out of 5
Everything was perfect! On Friday I ordered 8 OHTO refills and the OHTO GS02 and got everything by Wednesday. Love the refills and the pen.
A
Rating: 5 out of 5
The products are always as you'd expect from Papeterie Makkura, and of impeccable quality. What more could you want?
Translated reviews
D
Rating: 2 out of 5
Great product. But delivery times from Paris to Paris are a bit long.
Translated reviews
M
Rating: 5 out of 5
Everything is perfect, fast and careful delivery, beautiful stationery.
Translated reviews
J
Rating: 5 out of 5
Very fast delivery and good service. Will definately use again ☺️
I
Rating: 5 out of 5
Perfect transaction! Contactable and responsive telephone service, quickly proposing suitable solutions. The product was picked up in record time. Highly recommend!
Translated reviews
N
Rating: 5 out of 5
It's always a pleasure to order from this site! The parcel is prepared with care, sent quickly with tracking and above all, the products on offer (fountain pens, notebooks, inks, stickers, etc.) are of excellent quality, with a varied choice.
Translated reviews
J
Rating: 5 out of 5
The order was delivered even faster than expected.
Translated reviews
X
Rating: 5 out of 5
Fast and careful delivery, very happy with my purchase!
Translated reviews
V
Rating: 2 out of 5
a reading error led me to believe that the cartridge prices were for 4 packs and not just one.
Translated reviews
E
Rating: 5 out of 5
Thank you for wrapping it so carefully in bubble wrap <3
R
Rating: 5 out of 5
Excellent
Translated reviews
T
Rating: 5 out of 5
Great choice! Excellent service..,
Translated reviews
V
Rating: 5 out of 5
Delighted with my purchase :)
Translated reviews
Y
Rating: 5 out of 5
Everything was perfect
Translated reviews
Z
Rating: 5 out of 5
Very quick and perfect delivery, kudos to the team
P
Rating: 5 out of 5
First order and the start of a beautiful story! Thank you
Translated reviews
S
Rating: 5 out of 5
Perfect! Immediate shipment. Free postage by colissimo point Relay , careful packaging of items.
Translated reviews
L
Rating: 5 out of 5
Perfect!
Translated reviews
M
Rating: 5 out of 5
fast shipping, exactly as described, no problems with the order. This is not my first order on this site, I recommend it!
Translated reviews
M
Rating: 5 out of 5
Fast delivery, very good packaging, compliant product.
Translated reviews
O
Rating: 5 out of 5
Perfect! Thank you
Translated reviews
F
Rating: 2 out of 5
No French instructions on how to use the pen. A bit expensive for a pen made in China.
Translated reviews
Response from Papeterie Makkura
Hello Fabrice, thank you for your review. I'm sorry, the brand only offers instructions in Japanese and English. We will pass on this translation problem to the brand.
By the way, your pen is a Sailor, it was absolutely not made in China, Sailor only produces in Japan.
Best regards,
Karolina
By the way, your pen is a Sailor, it was absolutely not made in China, Sailor only produces in Japan.
Best regards,
Karolina
M
Rating: 5 out of 5
Great communication and a wide range of products!
Translated reviews
I
Rating: 5 out of 5
Nice product, easy ordering
Translated reviews
M
Rating: 5 out of 5
Superb products. The packaging for shipping is perfect and meticulous.
Translated reviews
Y
Rating: 5 out of 5
Fast delivery, simple ordering, and convenient.
T
Rating: 5 out of 5
Perfect!
Translated reviews
P
Rating: 5 out of 5
Excellent communication! Pen and notebook delivered promptly.
Translated reviews
B
Rating: 5 out of 5
Acceptable except for the Colissimo delivery time, which did not comply with the schedule displayed in the "parcel tracking" section.
Translated reviews
S
Rating: 5 out of 5
Order arrived very quickly in Belgium. Everything was very well packed and I am very happy with my purchase of watercolour inks. Thank you very much! :-)
Translated reviews
C
Rating: 5 out of 5
Wide choice in quality ranges, accurate item descriptions. Very good shopping experience.
Translated reviews
E
Rating: 5 out of 5
Efficient service and exemplary delivery tracking. Beautiful fountain pen.
Translated reviews
D
Rating: 2 out of 5
My item arrived damaged
Translated reviews
Response from Papeterie Makkura
Hello Delhia, we're sorry to hear that you've received a damaged item. We go to great lengths to ensure the quality of our products and take customer feedback very seriously. We look forward to providing you with a satisfactory shopping experience in the future. Thank you for your confidence and your opinion.
Best regards,
Karolina
Best regards,
Karolina
M
Rating: 5 out of 5
Perfect!
Translated reviews
N
Rating: 5 out of 5
Happiness in hand.
Translated reviews