Customer reviews of Papeterie Makkura

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 762 published reviews
5 3 575 95% 4 117 3% 3 33 1% 2 16 0% 1 21 1%

Summary of reviews

Delivery is a standout feature of the online store, with customers consistently highlighting the perfect, quick, and neat shipping of their orders. Many reviews emphasize the speed of delivery, often mentioning that items arrived promptly and well-packaged. The quality of products is another recurring theme, with customers expressing satisfaction about the exceptional stationery selection, including unique items that are often hard to find elsewhere. The careful packaging further reinforces the positive experience, ensuring that products arrive in pristine condition.

Reviews 1, 2, 3 and 5 stars

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S
syl P.
Rating: 5 out of 5
following a purchase from 08/08/2024
Fast and accurate shipping
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Delphine D.
Rating: 5 out of 5
following a purchase from 05/08/2024
Always perfect 👍
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Marie Helene G.
Rating: 5 out of 5
following a purchase from 08/08/2024
Perfect.
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Lorraine V.
Rating: 5 out of 5
following a purchase from 07/08/2024
Items as described, sent quickly and very well packaged.
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Anne-Laure T.
Rating: 5 out of 5
following a purchase from 06/08/2024
Perfect
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PATRICE T.
Rating: 5 out of 5
following a purchase from 09/08/2024
Excellent, good communication and fast shipping
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Laurie A.
Rating: 5 out of 5
following a purchase from 06/08/2024
Very good, fast delivery and well packaged. Products conform. No complaints.
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Gerard B.
Rating: 5 out of 5
following a purchase from 05/08/2024
Well received by my daughter (gift)
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Rocio B.
Rating: 5 out of 5
following a purchase from 07/08/2024
I'm absolutely delighted with my experience as a Makura customer! The stationery products are of exceptional quality, with an elegant, meticulous design. Every detail is carefully thought out, and you can feel it as soon as you open the parcel. Customer service is just as impeccable: fast, attentive and highly responsive. I particularly appreciate the minimalist aesthetic and durability of the items on offer. I highly recommend Makura to all lovers of quality stationery. An excellent discovery, I'll be back without hesitation for my next purchases!
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Cyril C.
Rating: 5 out of 5
following a purchase from 07/08/2024
Impeccable!
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Bernard T.
Rating: 5 out of 5
following a purchase from 03/08/2024
Excellent service as usual! The very best in Japanese stationery and always those wonderful KWZ inks from native Poland!
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Florence N.
Rating: 5 out of 5
following a purchase from 06/08/2024
Makkura stationery products are beautiful, rather rare, pleasant to use and durable. Shipping is fast and the products are well packaged. Every time I place an order, I give myself a gift and can't wait to use it ;)
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Luc G.
Rating: 5 out of 5
following a purchase from 02/08/2024
Very satisfied with my purchases, not all used but very well packaged to avoid breakage. Thank you for offering these excellent products.
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Fabien R.
Rating: 5 out of 5
following a purchase from 04/08/2024
Perfect.
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Catherine B.
Rating: 1 out of 5
following a purchase from 06/08/2024
I have sent you an email because the parcel was damaged and two figures are missing.
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Response from Papeterie Makkura
Hello,
We have received your email. We are very sorry for this incident. We have proceeded to the refund of the lost products.
If our customer service has met your expectations, we would be grateful if you could update the note accordingly.
Best regards,
Karolina
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Patrick D.
Rating: 5 out of 5
following a purchase from 03/08/2024
TOP, quality, speed, price
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Françoise G.
Rating: 5 out of 5
following a purchase from 05/08/2024
Beautiful items, high quality and always sent with great care. Fantastic stationery!
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samuel A.
Rating: 5 out of 5
following a purchase from 31/07/2024
Very good stationery, especially for Japanese products. Very good delivery service. Go there with your eyes closed!
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REMY R.
Rating: 5 out of 5
following a purchase from 03/08/2024
perfect
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marie pierre E.
Rating: 5 out of 5
following a purchase from 19/07/2024
Order and advice received very quickly, with a pretty notebook offered. I'm delighted
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Vincent V.
Rating: 5 out of 5
following a purchase from 21/07/2024
Excellent
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Cristian C.
Rating: 1 out of 5
following a purchase from 21/03/2024
delivery fee was enormous! would not recommend.
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Marianne P.
Rating: 5 out of 5
following a purchase from 20/07/2024
High-quality products and a wide selection
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Markus E.
Rating: 5 out of 5
following a purchase from 04/08/2024
Super Service und sehr schnelle Lieferung! Bei euch kaufe ich gerne immer wieder.
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Fabrice B.
Rating: 5 out of 5
following a purchase from 05/08/2024
Very fast shipping, very well protected, a very well-designed site, a large selection of beautiful objects.
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Alexandre B.
Rating: 5 out of 5
following a purchase from 30/07/2024
Large selection, fast and accurate shipping
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Charlotte H.
Rating: 5 out of 5
following a purchase from 01/08/2024
Fast delivery, hard-to-find products and reasonable prices
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Virginie B.
Rating: 5 out of 5
following a purchase from 29/07/2024
Super, fast delivery even though I'm in Switzerland, TN product well packaged and cared for.
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Laurence D.
Rating: 5 out of 5
following a purchase from 22/07/2024
Impeccable products, packaging and delivery. Thank you
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Camille L.
Rating: 5 out of 5
following a purchase from 30/07/2024
Top!
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Jeanne S.
Rating: 5 out of 5
following a purchase from 29/07/2024
New and high-quality writing products. Fast and efficient delivery. Thank you
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Deborah F.
Rating: 5 out of 5
following a purchase from 25/07/2024
Perfect delivery, wonderful products plus a surprise gift!
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Grégory B.
Rating: 5 out of 5
following a purchase from 17/07/2024
Perfect service: fast shipping, very careful delivery. Very professional
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Daniel S.
Rating: 5 out of 5
following a purchase from 23/07/2024
Excellent packaging and shipping, just as good as the products. Good seasonal promotions.
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VICENTE R.
Rating: 5 out of 5
following a purchase from 21/07/2024
Una gestión perfecta por parte de la tienda. Muy contento de l a compra.
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Vittorio M.
Rating: 5 out of 5
following a purchase from 17/07/2024
Very pleased with my order and delivery.
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MERYLL S.
Rating: 5 out of 5
following a purchase from 23/07/2024
I received my order in person and it was a good one. Very happy with my purchases as the products are of very good quality and the prices are interesting. I recommend it!
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Sylvie B.
Rating: 5 out of 5
following a purchase from 23/07/2024
Absolutely perfect I am very satisfied with both the items ordered and the extremely fast delivery I warmly recommend Makkura in every respect.
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Nicole M.
Rating: 5 out of 5
following a purchase from 19/07/2024
The package arrived in less than a week (FR>DE) and everything was wrapped perfectly. Missing items were refunded immediately. Thank you for your great service! Merci beaucoup!
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Aude M.
Rating: 5 out of 5
following a purchase from 22/07/2024
Always high quality items, discoveries to make and to offer, and orders prepared with great care and attention to please! Thank you Karolina
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