Customer reviews of Papeterie Makkura

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 762 published reviews
5 3 575 95% 4 117 3% 3 33 1% 2 16 0% 1 21 1%

Summary of reviews

Delivery is a standout feature of the online store, with customers consistently highlighting the perfect, quick, and neat shipping of their orders. Many reviews emphasize the speed of delivery, often mentioning that items arrived promptly and well-packaged. The quality of products is another recurring theme, with customers expressing satisfaction about the exceptional stationery selection, including unique items that are often hard to find elsewhere. The careful packaging further reinforces the positive experience, ensuring that products arrive in pristine condition.

Reviews 1, 2, 3 and 5 stars

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Laurence G.
Rating: 5 out of 5
following a purchase from 21/10/2023
Once again, it was perfect. Great selection of Japanese stationery, impeccable service. Thank you so much!
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Nathalie M.
Rating: 5 out of 5
following a purchase from 22/10/2023
Order received on time and exactly as I expected.
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Laetitia M.
Rating: 5 out of 5
following a purchase from 11/11/2023
I received my order and the items were impeccable!
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Veronique C.
Rating: 5 out of 5
following a purchase from 15/11/2023
Fast delivery, quality products! Thank you so much!
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Clairlise P.
Rating: 5 out of 5
following a purchase from 29/10/2023
As always, perfect service!
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Christel M.
Rating: 5 out of 5
following a purchase from 11/11/2023
Fast delivery 👍
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Marine B.
Rating: 5 out of 5
following a purchase from 15/11/2023
Very fast, careful delivery. The items are in very elegant packaging, my darling will be delighted with this gift! Very good exchange with customer service to advise me, thank you!
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Claire B.
Rating: 5 out of 5
following a purchase from 04/11/2023
Very well packaged parcel, the paper colors correspond exactly to the photos.
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Claudine Marie R.
Rating: 5 out of 5
following a purchase from 26/10/2023
From order to receipt: serious follow-up of the article. The packaging is satisfactory. One comment, however. For certain items, delivery times can be long.
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Olivier M.
Rating: 5 out of 5
following a purchase from 24/08/2023
Great products. Great service.
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Julie Yael T.
Rating: 5 out of 5
following a purchase from 04/09/2023
Very satisfied. The products are of high quality and always well packaged. Reasonable prices
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Melissa S.
Rating: 5 out of 5
following a purchase from 05/11/2023
Thanks soo much for raking such care with my order. Soo many wonderful things to spark my creativity. I'll be back!
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Félix G.
Rating: 5 out of 5
following a purchase from 03/10/2023
As always, fast delivery, quality packaging, products are well protected. The loyalty system is advantageous.
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Renaud D.
Rating: 5 out of 5
following a purchase from 18/10/2023
Despite some setbacks with mondial relais (I didn't receive my parcel), customer service was very welcoming and returned my order very quickly. Thank you for this reactivity.
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Christiane H.
Rating: 5 out of 5
following a purchase from 11/11/2023
Impeccable delivery, carefully packaged items.
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Michelle D.
Rating: 5 out of 5
following a purchase from 04/09/2023
Everything is perfect
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Eric L.
Rating: 5 out of 5
following a purchase from 29/08/2023
fast, careful shipment
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Olivier D.
Rating: 5 out of 5
following a purchase from 12/11/2023
Excellent equipment and very fast service. I recommend this company. Thank you
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Gergo G.
Rating: 3 out of 5
following a purchase from 09/11/2023
Overall, I'm quite satisfied, but one of the notepads was damaged because of the packaging.
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Response from Papeterie Makkura
I'm very sorry to hear that one of the notepads has been damaged. We always make sure that our products are well packaged to avoid this type of inconvenience and we will make sure that this does not happen again. Thank you very much for taking the time to review our site. Sincerely, Karolina
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Julian P.
Rating: 5 out of 5
following a purchase from 09/11/2023
Correct order and delivery time
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Michelle T.
Rating: 5 out of 5
following a purchase from 09/11/2023
Great!
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Anne-Charlotte L.
Rating: 5 out of 5
following a purchase from 05/11/2023
Always a pleasure to order from you. Quality products, carefully packaged and promptly delivered. Thank you very much!
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Pierre-André D.
Rating: 5 out of 5
following a purchase from 07/11/2023
Perfect, fast and efficient
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Pierre R.
Rating: 5 out of 5
following a purchase from 05/11/2023
Overall, a good experience, although I was very disappointed by the Midori scissors, which are made in China despite costing just €20 for a tiny pair of scissors. You can clearly see that the finishing is ridiculously poor, especially when you're used to Japanese finishes.
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Paul S.
Rating: 5 out of 5
following a purchase from 06/11/2023
Thank you!
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Florence B.
Rating: 5 out of 5
following a purchase from 04/11/2023
Everything was perfect!
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Julitine Q.
Rating: 5 out of 5
following a purchase from 07/11/2023
Fast, efficient, nothing to complain about!
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Sylvie B.
Rating: 5 out of 5
following a purchase from 04/11/2023
Very good but I have not received the item I ordered do send it back for yn exchange
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Olivier B.
Rating: 5 out of 5
following a purchase from 31/10/2023
Arrived on time and packed so that nothing is damaged
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Arthur B.
Rating: 5 out of 5
following a purchase from 05/11/2023
I've bought stationery from this site many times, and everything has always arrived very quickly, and exactly as advertised. It's an excellent address for all fountain pen lovers. It's also the best place I've found in France to buy refills for Midori Travler's Notebook. And in general, if you're looking for this kind of stuff from Japan (but not only!), it's probably available at Makkura.
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Nicolas G.
Rating: 5 out of 5
following a purchase from 01/11/2023
Fast and compliant with my order
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Josiane C.
Rating: 5 out of 5
following a purchase from 05/11/2023
Hello, 72 h delivery time; that's perfect! I appreciate it.
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Jacques G.
Rating: 3 out of 5
following a purchase from 01/11/2023
I'll break the score down into two parts: - The first: the order was compliant and received promptly, the parcel was well prepared, and the quality was always top-notch. I'd give it 5 stars without question; - The second: on the other hand, what spoils the note is that the Mondial Relay point I had requested was not respected. As a result, I had to travel by car in an area where it's notoriously difficult to get around and park due to a lack of spaces, 1 hour there and back, even though the Mondial Relay point I'd requested is a 5-minute walk from my home. And that, frankly, made me a little uneasy.
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Jessica S.
Rating: 5 out of 5
following a purchase from 01/11/2023
Everything was perfect, thank you very much!
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Marc D.
Rating: 5 out of 5
following a purchase from 01/11/2023
Satisfied to have found an article not sold on all merchant sites and by the speed of its delivery.
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Maurice T.
Rating: 5 out of 5
following a purchase from 30/10/2023
2 letter pads as ordered, fast delivery with Mondial Relay, so perfect. Thank you very much.
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cecile S.
Rating: 5 out of 5
following a purchase from 30/10/2023
Fast delivery quality products
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Marie-Claire B.
Rating: 5 out of 5
following a purchase from 26/10/2023
Very satisfied with the products as well as the fast and careful delivery.
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Véronique H.
Rating: 5 out of 5
following a purchase from 24/10/2023
Hello, Very nice experience, Thank you!
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Odile M.
Rating: 5 out of 5
following a purchase from 25/10/2023
Your products are magnificent, with Japanese quality and excellent value for money. Thank you
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