Customer reviews of Papeterie Makkura

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 762 published reviews

Summary of reviews

Delivery is a standout feature of the online store, with customers consistently highlighting the perfect, quick, and neat shipping of their orders. Many reviews emphasize the speed of delivery, often mentioning that items arrived promptly and well-packaged. The quality of products is another recurring theme, with customers expressing satisfaction about the exceptional stationery selection, including unique items that are often hard to find elsewhere. The careful packaging further reinforces the positive experience, ensuring that products arrive in pristine condition.

Reviews 1, 4 and 5 stars

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J
Jeremy L.
Rating: 5 out of 5
following a purchase from 21/02/2022
Fast and accurate shipping
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Thierry M.
Rating: 5 out of 5
following a purchase from 23/02/2022
Super service
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Marjorie B.
Rating: 5 out of 5
following a purchase from 22/02/2022
Fast and careful delivery, excellent communication.
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Bertrand T.
Rating: 5 out of 5
following a purchase from 03/02/2022
Rigorous service and efficient tracking, I was able to collect my parcel on time.
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Fabrice C.
Rating: 5 out of 5
following a purchase from 17/02/2022
Simply perfect!
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Nicola S.
Rating: 5 out of 5
following a purchase from 17/02/2022
Very good product and fast delivery. Totally satisfied with Makkura Stationery service!
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frederic B.
Rating: 5 out of 5
following a purchase from 17/02/2022
nice choice, fast delivery. well done!
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Pascal R.
Rating: 5 out of 5
following a purchase from 11/02/2022
Pleasant, reliable and serious site. Fast order processing with great care taken to protect the items in the parcel. Just perfect!
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Michael M.
Rating: 5 out of 5
following a purchase from 16/02/2022
Excellent experience, excellent products; thank you again for your initiative to facilitate access to these products in France!
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Patrice P.
Rating: 5 out of 5
following a purchase from 15/02/2022
Absolutely perfect. Delivered the day after I ordered. And the product is of the highest quality.
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philippe G.
Rating: 5 out of 5
following a purchase from 12/02/2022
Very good products (envelope, Japanese cards), well packaged and delivered quickly.
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Blandine G.
Rating: 5 out of 5
following a purchase from 11/02/2022
Excellent, I found what I was looking for in terms of stationery and quality. Excellent value for money. Waiting for the new Leuchtturm 1917 colors.
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Claire S.
Rating: 5 out of 5
following a purchase from 12/02/2022
EXCELLENT. Very fast delivery, very neat and efficient packaging.
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Rosa María M.
Rating: 5 out of 5
following a purchase from 04/02/2022
All perfect 😊
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Laurent A.
Rating: 5 out of 5
following a purchase from 04/02/2022
An interesting selection, some rarities and original stuff. To be continued. Fast shipping, fair prices, outstanding stationery.
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Nicolas E.
Rating: 5 out of 5
following a purchase from 08/01/2022
Very good products, the merchants send you a message to let you know that the parcel has been sent and has even arrived.
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Maria S.
Rating: 5 out of 5
following a purchase from 06/02/2022
Super quick, excellent service
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Delphine L.
Rating: 5 out of 5
following a purchase from 03/02/2022
Everything is perfect as always with Papeterie Makkura!
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Hervé A.
Rating: 5 out of 5
following a purchase from 08/02/2022
Excellent, personalized service Relevant choice
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Julie G.
Rating: 5 out of 5
following a purchase from 31/01/2022
This isn't my first order, I keep coming back to Makkura. Your catalog is unique, your prices within my reach, and my last order of Rhodia dotBooks went very well, as usual, not to mention that these notebooks are truly exceptional.
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marielle M.
Rating: 5 out of 5
following a purchase from 31/01/2022
Perfect
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Nicolas B.
Rating: 5 out of 5
following a purchase from 03/02/2022
Fast availability efficient exchange and good advice on whatsapp in the evening Nice customer experience Bravo Bravo
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Louisette B.
Rating: 5 out of 5
following a purchase from 02/02/2022
parcel well delivered
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Berengere P.
Rating: 1 out of 5
following a purchase from 31/01/2022
The order does not correspond to the desired product. I have contacted the site but have not received any reply. Is it possible to return the product and get a refund? It's a pity that no return/exchange paper is added to the order. Cdlt.
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Response from Papeterie Makkura
Hello,
I replied to you on February 5, asking if the product is not what you ordered or if you've changed your mind about buying it.
The return procedure is not the same in each case.
Best regards,
Karolina
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Jonathan D.
Rating: 5 out of 5
following a purchase from 01/02/2022
great equipment, great service
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Jananiy J.
Rating: 5 out of 5
following a purchase from 01/02/2022
Love the items I got, I'm so glad I was able to buy Kokuyo products in France 🇫🇷 ! Thank you
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Anne C.
Rating: 5 out of 5
following a purchase from 27/01/2022
Very nice choice and very fast delivery.
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Matteo M.
Rating: 5 out of 5
following a purchase from 31/01/2022
Very satisfied with the purchase. The order was prepared and delivered very quickly, the website is well made and easy to use.
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Hervé A.
Rating: 5 out of 5
following a purchase from 30/01/2022
Very user-friendly and well-stocked site. Site to be recommended for its quality products.
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onkar K.
Rating: 1 out of 5
following a purchase from 30/01/2022
clip and collect' in a residential building, putting the customer in difficulty: no name of the company on the intercom; impossible to get his parcel?
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Response from Papeterie Makkura
Hello,
We do everything we can to facilitate Click & Collect.
However, you were able to collect your parcel without any problem.
I think your note is very unfair, especially as we make it clear on the site that there is no physical store.
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Jean-François M.
Rating: 5 out of 5
following a purchase from 22/01/2022
Very fast delivery, perfectly as ordered and carefully packaged. I recommend it!
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Elodie M.
Rating: 5 out of 5
following a purchase from 26/01/2022
Very fast delivery. Very well packaged. Nice choice of quality products. thank you!
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Marylène F.
Rating: 5 out of 5
following a purchase from 18/01/2022
Wide range of Midori brand. I always receive my parcels quickly and in very good condition. If you're looking for good Japanese stationery, you can order with your eyes closed.
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muriel R.
Rating: 5 out of 5
following a purchase from 24/01/2022
site, ordering and delivery: quick and easy
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corine C.
Rating: 5 out of 5
following a purchase from 20/01/2022
Perfect. Thank you for your time.
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Jean-Benoît M.
Rating: 5 out of 5
following a purchase from 26/01/2022
Fast, efficient and compliant! I recommend it!
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Precilla C.
Rating: 5 out of 5
following a purchase from 25/01/2022
Nickel fast and well packed package
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Dmitry A.
Rating: 5 out of 5
following a purchase from 25/01/2022
Perfect service!
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Rachel F.
Rating: 5 out of 5
following a purchase from 12/01/2022
Quality products. Received quickly. Would recommend.
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alexandre B.
Rating: 4 out of 5
following a purchase from 25/01/2022
Order went very well. Fast delivery. Careful packaging. The products are superb. I withdraw one star because being on my first order, I entered the coupon received when registering and the promised 5% discount was not applied despite the insertion of the code at the time of ordering. Too bad
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