Customer reviews of Papeterie Makkura

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 905 published reviews

Summary of reviews

Papeterie Makkura consistently delivers fast, reliable shipping with careful, well-packaged orders, ensuring items arrive promptly and in excellent condition. Customers highlight a broad selection of stationery, including hard-to-find products, and note that descriptions match what they receive, with many items tested to be of exceptional quality. The service stands out for responsive, attentive support and smooth order handling, from quick processing to courteous refunds when needed. Overall, shoppers experience dependable delivery, thorough packaging, and a trustworthy, capable stationery shop.

4 star reviews

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G
Georges H.
Rating: 4 out of 5
following a purchase from 02/12/2024
Perfect, except for delivery to a relay point other than the one indicated.
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Jorge M.
Rating: 4 out of 5
following a purchase from 26/10/2024
Goods ordered well received and compliant.
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Brigitte P.
Rating: 4 out of 5
following a purchase from 06/08/2024
Went well except that I had to ask myself and was not informed of the slightly delayed delivery
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Laurie C.
Rating: 4 out of 5
following a purchase from 20/07/2024
Fast shipping and a little attention on top of my purchases, but no reply to the email or whatsapp message to my questions.
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Aurore P.
Rating: 4 out of 5
following a purchase from 04/05/2024
Perfect 👍
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Gauthier G.
Rating: 4 out of 5
following a purchase from 11/04/2024
little time to test
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Séverine V.
Rating: 4 out of 5
following a purchase from 11/03/2024
satisfied with my order (just one edge of one of the notebooks was already corroded)
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Elodie P.
Rating: 4 out of 5
following a purchase from 29/02/2024
Fast order preparation and dispatch. Order arrived undamaged and compliant.
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Catherine B.
Rating: 4 out of 5
following a purchase from 24/01/2024
The order went very well, the delivery went very badly. I was changed twice from one relay to another and the last one I didn't choose was far from my home.
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Cédric M.
Rating: 4 out of 5
following a purchase from 27/01/2024
Very good quality products. The order arrived quickly. However, I would have liked the products to be a little better packed in the parcel.
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Raymond H.
Rating: 4 out of 5
following a purchase from 14/12/2023
Hello, very pleased with my order! But wouldn't it be better to send them by post (the envelopes don't weigh much, for worldwide relays).
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Marie Françoise C.
Rating: 4 out of 5
following a purchase from 05/12/2023
Ras... Good packaging and the inks seem to match my expectations!!!
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Hervé B.
Rating: 4 out of 5
following a purchase from 25/11/2023
satisfied with the order and the products, but not with the delivery Colissimo sucks, unable to deliver on the spot, had to pick up the parcel at a relay point and get the info in the spam, maybe change the delivery method?
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Marie-Noelle C.
Rating: 4 out of 5
following a purchase from 26/11/2023
Hello On the whole I'm fine, but the pencil with the golden tip and the lead was broken. Cordially Mrs Chapus
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Chantal S.
Rating: 4 out of 5
following a purchase from 10/09/2023
Satisfied with the products and also with the parcel which is not filled with plastic, well done! Shipment a little long perhaps...
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Paul C.
Rating: 4 out of 5
following a purchase from 13/11/2023
Speed, efficiency, the product corresponds to my expectations. It's perfect.
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Fabrice P.
Rating: 4 out of 5
following a purchase from 10/11/2023
Very satisfied with the quality of the products, a little disappointed with the size of some. Fast delivery
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Richard D.
Rating: 4 out of 5
following a purchase from 11/07/2023
Many thanks.
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Andree F.
Rating: 4 out of 5
following a purchase from 10/07/2023
Top site!
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François S.
Rating: 4 out of 5
following a purchase from 22/04/2023
Good A little disappointed by the size of the rubber.
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Maelenn S.
Rating: 4 out of 5
following a purchase from 27/02/2023
apart from the availability of the products, which is not very clear, i am very happy with my two orders, the delivery time and the quality of the products. i recommend them and will be ordering from the site again very soon. i wish the Makkura team all the best for the future.
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Nicolas F.
Rating: 4 out of 5
following a purchase from 14/02/2023
Very good
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Aline N.
Rating: 4 out of 5
following a purchase from 04/01/2023
Superb products, impossible to find elsewhere, hence the prices... I'm delighted. The packaging is extremely well done, Japanese style. It's a pity I had to pay customs fees for an international rate, even though Martinique is French...
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Hadrien G.
Rating: 4 out of 5
following a purchase from 04/12/2022
Good products, but a delivery option without signature would be appreciated.
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Stella N.
Rating: 4 out of 5
following a purchase from 09/12/2022
Purchase of a traveler's notebook as a gift for a connoisseur. Wide choice of items. Extremely fast delivery and careful packaging. On the other hand, it took more than 30 minutes to place the order, let's assume that's due to Internet traffic jams...
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Clément C.
Rating: 4 out of 5
following a purchase from 30/11/2022
On the speed of shipment, communication and quality of packaging. Nothing to say, it's impeccable. On the other hand, I'm taking off one star because the Mondial Relais selection system no longer allows me to choose relay points near my home as it used to. With each successive order, the choice has diminished, forcing me to use Colissimo.
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Laurence F.
Rating: 4 out of 5
following a purchase from 29/11/2022
First purchase Customer service "very good
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Isabelle V.
Rating: 4 out of 5
following a purchase from 01/12/2022
Very good. Order received on time
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Pascal M.
Rating: 4 out of 5
following a purchase from 28/11/2022
Good quality stationery
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Christophe O.
Rating: 4 out of 5
following a purchase from 07/11/2022
Item conforms to the order, with a small drawback, but perhaps not related to Makkura stationery: I only received an e-mail informing me that I had 3 days left to collect my parcel from the collection point, without any previous e-mail. This in no way detracts from the quality of the product or the speed of delivery. I warmly recommend
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Duncan C.
Rating: 4 out of 5
following a purchase from 28/10/2022
Good company to deal with
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Jenny Z.
Rating: 4 out of 5
following a purchase from 21/09/2022
As a gift - it's great!
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Laura V.
Rating: 4 out of 5
following a purchase from 20/09/2022
I placed an order for lined woven envelopes. The order matched my expectations and arrived quickly, in good condition.
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Philippe S.
Rating: 4 out of 5
following a purchase from 10/09/2022
I recommend Makkura and will order from them again.
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Jean D.
Rating: 4 out of 5
following a purchase from 18/07/2022
Order processed and shipped quickly. However, I have a question: I don't have a manufacturer's warranty certificate for my item (Pilot fountain pen). Is this normal?
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Response from Papeterie Makkura
Hello,
Thank you for your comment. Regarding the warranty, the invoice is the document that serves as a warranty.
Best regards,
Karolina
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Axel M.
Rating: 4 out of 5
following a purchase from 12/06/2022
Excellent!
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Claude S.
Rating: 4 out of 5
following a purchase from 23/04/2022
Small order perfectly executed, ss kes best. Of course, shipping costs are proportionately high...
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Lhénoret A.
Rating: 4 out of 5
following a purchase from 07/03/2022
Everything went smoothly with the order, and the products were well packaged. I just wish I could have chosen a delivery system other than Mondial Relay.
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Axel M.
Rating: 4 out of 5
following a purchase from 05/03/2022
Order delivered quickly and completely.
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Ludovic L.
Rating: 4 out of 5
following a purchase from 27/02/2022
The order arrived intact and whole. It was fast. I am satisfied and will order from Makkura stationery again.
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