Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews
5 2 169 88% 4 216 9% 3 22 1% 2 10 0% 1 45 2%

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 1, 2, 3 and 4 stars

Reset filters
R
Rosa M.
Rating: 4 out of 5
following a purchase from 29/09/2026
I didn't like the delivery with Nacex. The pickup point is difficult to find, and they don't notify you when they arrive.
Translated reviews
J
José María O.
Rating: 3 out of 5
following a purchase from 21/09/2026
The carrier, NACEX, lost the package for more than a week. Very bad for NACEX
Translated reviews
Response from Parafarmacia Campoamor
We regret that NACEX had your package lost for more than a week. We understand your discomfort and apologize for the wait and the inconvenience caused.
S
Sergio R.
Rating: 4 out of 5
following a purchase from 21/09/2026
Good price and speed
Translated reviews
Response from Parafarmacia Campoamor
Hello Sergio,

We sincerely thank you for your comment and for sharing your experience with us. We are glad to know that you found good prices and that you received your order quickly. We hope to have the pleasure of serving you again in the future.

Sincerely,
The Parafarmacia Campoamor team
B
Blanca M.
Rating: 1 out of 5
following a purchase from 20/09/2026
Much delay in the shipment
Translated reviews
Response from Parafarmacia Campoamor
We apologize for the delay in your shipment and ask for your forgiveness for the wait and the inconvenience caused.
R
Ramon L.
Rating: 3 out of 5
following a purchase from 17/09/2026
nobody told me that the package was at the pickup point
Translated reviews
Response from Parafarmacia Campoamor
We regret that you did not receive the notice that your package was at the pickup point. We apologize for the lack of information and the inconvenience caused.
F
Francisco B.
Rating: 4 out of 5
following a purchase from 11/09/2026
Serious service and competitive product
Translated reviews
Response from Parafarmacia Campoamor
Dear Francisco,

We sincerely appreciate your opinion and are glad to know that you have had a satisfactory experience with our service and products. Your trust is very valuable to us, and we will work to continue improving.

Sincerely,
The Parafarmacia Campoamor team
Á
Ángela R.
Rating: 4 out of 5
following a purchase from 10/09/2026
Everything perfect
Translated reviews
Response from Parafarmacia Campoamor
Dear Ángela,

We sincerely thank you for taking the time to share your experience with us. We are glad to know that everything has been perfect and that you are satisfied with your purchase.

We remain at your disposal for any inquiries or needs you may have in the future.

Sincerely,
The Parafarmacia Campoamor team
M
Maria Jesus P.
Rating: 4 out of 5
following a purchase from 09/09/2026
The only downside is having to pick it up on time so they don't charge me shipping fees.
Translated reviews
Response from Parafarmacia Campoamor
Dear Maria Jesus,

We sincerely thank you for your comment and your evaluation. We understand that in-store pickup can be an inconvenience and your opinion is very valuable to us.

We appreciate your trust in our pharmacy and hope to continue serving you in the future.

Sincerely,
The Parafarmacia Campoamor team
R
Raquel A.
Rating: 3 out of 5
following a purchase from 08/09/2026
The delivery tracking was finally wrong and I spent an entire day until 8:00 PM as stated in the message waiting at home without being able to go out at all. It finally arrived the next day and it was already late. I needed it earlier.
Translated reviews
Response from Parafarmacia Campoamor
We apologize for the inconvenience caused by the incorrect information in the tracking and the delay in delivery. We understand your frustration, especially since it was an order you needed to receive on time. Thank you for sharing your experience, it helps us identify areas we need to improve.
A
Alicia S.
Rating: 4 out of 5
following a purchase from 04/09/2026
I recommend it, received the order quickly and with a detail included
Translated reviews
Response from Parafarmacia Campoamor
Dear Alicia,

We sincerely thank you for your comment and we are glad to know that you are satisfied with your order and the included detail. Your recommendation means a lot to us and motivates us to continue providing good service.

Sincerely,
The Parafarmacia Campoamor team
M
Maria De Los Angeles G.
Rating: 4 out of 5
following a purchase from 29/08/2026
The delivery company left the package in a place far from the original delivery location. With GLS, deliveries are much better than with Nacex
Translated reviews
Response from Parafarmacia Campoamor
Dear Maria de los Angeles,

We sincerely thank you for sharing your opinion. We regret that the delivery was not as you expected and appreciate your comment about the shipping options. Your satisfaction is important to us and we take note of your experience.

Sincerely,
The Parafarmacia Campoamor team
C
Carlos C.
Rating: 4 out of 5
following a purchase from 01/09/2026
arrived as agreed
Translated reviews
Response from Parafarmacia Campoamor
Hello Carlos,

We sincerely thank you for your comment. We are glad to know that your order arrived as expected. We greatly value your trust in our pharmacy.

Sincerely,
The Parafarmacia Campoamor team
A
Ana Á.
Rating: 4 out of 5
following a purchase from 28/08/2026
Great
Translated reviews
Response from Parafarmacia Campoamor
Dear Ana,

We sincerely thank you for your very positive comment. We are glad to know that you have had a good experience with us. We are always here to help you with whatever you need.

Sincerely,
The Parafarmacia Campoamor team
A
Ana R.
Rating: 3 out of 5
following a purchase from 23/08/2026
I don't know if the delivery of the product did not occur when they told me or if it was the fault of the delivery company. In the end, I had to pick it up in a location far from home and not at my house as I had requested.
Translated reviews
Response from Parafarmacia Campoamor
We are very sorry for what happened. It was an incident with the transport company, which used an incorrect code in the delivery management. We apologize for all the inconvenience caused.
M
María Antonia P.
Rating: 4 out of 5
following a purchase from 18/08/2026
The two times I have bought it everything went perfectly without any problems. So I will repeat
Translated reviews
Response from Parafarmacia Campoamor
Dear María Antonia,

We thank you for sharing your positive experience with us. We are glad to know that your purchases have been satisfactory and we hope to serve you again in the future.

Sincerely,
The Parafarmacia Campoamor team
C
Cristina B.
Rating: 4 out of 5
following a purchase from 22/08/2026
The price is not the same as it originally appears (and I'm not referring to shipping costs) and this sounds strange to me but still works well.
Translated reviews
Response from Parafarmacia Campoamor
Hello Cristina,

Thank you for your feedback. The prices shown on our website are current, although sometimes modifications may occur when updating our databases and warehouse prices. We apologize for any confusion this may have caused you.

Sincerely,
The Parafarmacia Campoamor team
J
José María S.
Rating: 4 out of 5
following a purchase from 18/08/2026
All correct and fast
Translated reviews
Response from Parafarmacia Campoamor
Dear José María,

We sincerely thank you for sharing your positive experience. We are glad to know that you found everything correct and that the service was fast. Your satisfaction is very important to us.

Sincerely,
The Parafarmacia Campoamor team
A
Andre V.
Rating: 1 out of 5
following a purchase from 11/08/2026
Good Afternoon Today I received my first order and the Uriage packaging came spilled, with a large part of the cream spread as you can see in the attached image. I would like a solution since a good part of the cream was spilled. Order: 1980878 Best regards André
Translated reviews
Response from Parafarmacia Campoamor
As we have already communicated to you by email, this was an incident that occurred during transport, for which we filed a complaint with the responsible agency. The value of the product has already been refunded to you. We apologize once again for the inconvenience caused.
M
María Teresa R.
Rating: 4 out of 5
following a purchase from 11/08/2026
It took a day longer than I expected, but everything is correct
Translated reviews
Response from Parafarmacia Campoamor
Dear María Teresa,

We sincerely thank you for your comment and for taking the time to share your experience. We are glad to know that your order was correct and we hope it was to your liking. We would love to see you again in our store and continue offering you the best products.

Sincerely,
The Parafarmacia Campoamor team
J
Juan Luis M.
Rating: 3 out of 5
following a purchase from 06/08/2026
Good
Translated reviews
Response from Parafarmacia Campoamor
Thank you very much for your feedback. We are glad to know that your experience has been good and we hope to achieve 5 stars on your next purchase.
C
Carla N.
Rating: 4 out of 5
following a purchase from 05/08/2026
The purchase is perfect, the quality-price ratio and the condition of the material are great. However, the shipping company they work with (GLS) is very deficient. They did not deliver the package to the drop-off point they proposed, they told me it could not be delivered there and that they could not change the drop-off point. They asked for my personal address via email (which I was not going to do for data protection reasons) and in the end, I had to make a trip of about 12 km to pick up my package.
Translated reviews
Response from Parafarmacia Campoamor
Hello Carla,

We sincerely thank you for your comment and we are glad to know that you are satisfied with the quality of your purchase. We apologize for the inconveniences you have had with the shipping company; your opinion is very valuable to us and we will take it into account to improve in the future.

We hope to see you again soon in our store and that your next experience will be even more satisfactory.

Sincerely,
The Parafarmacia Campoamor team
R
Randall J.
Rating: 1 out of 5
following a purchase from 30/07/2026
Still have not received my package. Please deliver it to my house.
Translated reviews
Response from Parafarmacia Campoamor
We are sorry for the inconvenience. Please provide us with your order number, as we have tried to locate your order using the name on this review but have been unable to find it. This will allow us to check the delivery and assist you.
A
Alexandre A.
Rating: 4 out of 5
following a purchase from 03/08/2026
Fast and very attentive. Although the website offered stock of a product, there were no items available, and the management of the problem was very quick. The other products were perfect and the shipping was also.
Translated reviews
Response from Parafarmacia Campoamor
Dear Alexandre,

We sincerely thank you for your very positive comment. We are glad to know that the attention and management of your order were to your satisfaction, although we regret the inconvenience with the stock. We hope you return soon to our store to continue offering you the best experience.

Sincerely,
The Parafarmacia Campoamor team
J
Jose Manuel S.
Rating: 4 out of 5
following a purchase from 26/07/2026
Happy with the order. I would like better attention with the shipping and that it be free from a certain amount.
Translated reviews
Response from Parafarmacia Campoamor
Dear José Manuel,

We sincerely thank you for sharing your experience with us. We are glad to know that you are happy with your order and we will take your suggestion about the shipping service into account. We hope to see you again soon in our store.

Sincerely,
The Parafarmacia Campoamor team
J
Jose Luis G.
Rating: 1 out of 5
following a purchase from 29/07/2026
Everything perfect Mrs. Bogotá and the agency In less than 24 hours order in my possession That is looking out for the customer
Translated reviews
Response from Parafarmacia Campoamor
Thank you very much for your kind words. Based on the content of your review, we believe that the one-star rating may be due to an error. We would appreciate it if you could review it.
M
Mari Carmen S.
Rating: 4 out of 5
following a purchase from 29/07/2026
Fast shipping.. The order came with a gift. Thank you very much for the kindness ..
Translated reviews
Response from Parafarmacia Campoamor
Dear Mari Carmen,

Thank you very much for your positive comment. We are glad to know that you were satisfied with the speed of the shipment and that the gift was to your liking. We greatly appreciate your kindness and trust in our store.

Best regards,
The Parafarmacia Campoamor team
A
Ana María G.
Rating: 2 out of 5
following a purchase from 28/07/2026
I still don't have it!!
Translated reviews
Response from Parafarmacia Campoamor
We apologize for what happened. The transport agency returned the order by mistake, when it should not have done so. We are already managing the incident to resolve it as soon as possible. We apologize for the inconvenience.
J
Jordi P.
Rating: 2 out of 5
following a purchase from 24/07/2026
The order and service from Parafarmacia Campoamor, good as always. But the change from Nacex to GLS is disastrous.
Translated reviews
Response from Parafarmacia Campoamor
Thank you very much for your trust and for sharing your experience. We apologize for the inconveniences with the transport company and will take your comment into account to continue improving.
A
Adriana E.
Rating: 1 out of 5
following a purchase from 02/07/2026
As soon as you have a problem, the stores do not respond as they should and this is no exception. Disappointed, as always
Translated reviews
Response from Parafarmacia Campoamor
We apologize for what happened. It was a defect of the product unrelated to our service and, after reviewing the incident, we proceeded to refund you the amount. We apologize for the inconvenience caused.
M
Manuel G.
Rating: 4 out of 5
following a purchase from 23/07/2026
Speed and seriousness, they gave me a gift on the first order, not on the second
Translated reviews
Response from Parafarmacia Campoamor
Hello Manuel,

We sincerely thank you for your comment. We are glad to know that you had a good experience with us and we value your trust. We hope to see you again in our store and continue to surprise you with our products.

Sincerely,
The Parafarmacia Campoamor team
A
Ana C.
Rating: 1 out of 5
following a purchase from 18/07/2026
The products were not well sealed, and they were leaking. I lost a lot of product.
Translated reviews
Response from Parafarmacia Campoamor
We regret what happened. It is possible that the products were damaged during transport. Please contact us so we can analyze the case and find a solution.
A
Asuncion P.
Rating: 1 out of 5
following a purchase from 17/07/2026
Unfortunately, I have proceeded to return the products as they arrived in a lamentable state.
Translated reviews
Response from Parafarmacia Campoamor
We apologize for what happened. It was an incident during transport and the amount has already been refunded to you. We apologize for the inconvenience caused.
R
Ricardo S.
Rating: 4 out of 5
following a purchase from 20/07/2026
ok
Translated reviews
Response from Parafarmacia Campoamor
Hello Ricardo,

We sincerely thank you for your feedback. We are glad to know that you had a good experience with us and we hope to serve you again in the future.

Sincerely,
The Parafarmacia Campoamor team.
M
Marisa C.
Rating: 4 out of 5
following a purchase from 17/07/2026
Everything is great
Translated reviews
Response from Parafarmacia Campoamor
Dear Marisa,

We sincerely thank you for sharing your positive experience with us. We are glad to know that everything has been great and that you are satisfied.

We remain at your disposal for any other needs you may have.

Sincerely,
The Parafarmacia Campoamor team
N
Nieves D.
Rating: 4 out of 5
following a purchase from 16/07/2026
Everything perfect
Translated reviews
Response from Parafarmacia Campoamor
Dear Nieves,

We sincerely thank you for your very positive comment. We are glad to know that your experience has been perfect.

Sincerely,
The Parafarmacia Campoamor team
V
Vânia A.
Rating: 1 out of 5
following a purchase from 16/07/2026
The order arrived very damaged and one of the bottles was really damaged…
Translated reviews
Response from Parafarmacia Campoamor
Hello, good morning,
Could you give us more information about your order? We checked with your name and found no order.
Best regards.
D
David O.
Rating: 3 out of 5
following a purchase from 15/07/2026
VERY EXPENSIVE
Translated reviews
A
Ana A.
Rating: 1 out of 5
following a purchase from 15/07/2026
I asked for the same products, one of them was open
Translated reviews
Response from Parafarmacia Campoamor
Hello, good morning,
Our customer support team has contacted you to resolve the situation, as we were not aware of it.
Best regards
We use cookies for audience measurement and improving user experience.