Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 1, 2, 4 and 5 stars

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Bego¤A B.
Rating: 5 out of 5
Speed and price.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are pleased to know that you positively valued both the speed of the service and our prices. It is a true pleasure to have your trust. We are always at your disposal for any needs you may have.
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Graciela C.
Rating: 5 out of 5
The speed and punctuality of the package arrival
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Response from Parafarmacia Campoamor
Thank you very much for your kind comment. We are extremely happy to know that you were satisfied with the speed and punctuality in the delivery of your package. We work every day to guarantee an efficient and quality service. Thank you for trusting us; we are at your disposal for whatever you need.
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Vicky A.
Rating: 1 out of 5
The logistics company is very unprofessional, I had to go to the pickup point twice and my package was not there and I requested a full refund.
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Response from Parafarmacia Campoamor
We sincerely regret the situation you describe and fully understand your discomfort. This is not at all the experience we wish to offer our customers. We apologize for the inconvenience caused and for the lack of professionalism on the part of the logistics company in this case. If you have already requested a refund, we will ensure it is processed as quickly as possible. If you have not done so yet, we would appreciate it if you could provide us with the order number or the email address you used to make the purchase, so we can assist you directly and resolve it as soon as possible. We are at your disposal for anything you need. We appreciate your understanding and deeply regret what happened.
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Gemma F.
Rating: 5 out of 5
Perfect
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Response from Parafarmacia Campoamor
Thank you very much for your comment! We are glad to know that everything has been perfect. We sincerely appreciate your trust and are always at your disposal for anything you need.
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Jose L.
Rating: 5 out of 5
Never switch to acquiring the services of the transport company GLS, as their operation in Catalonia is truly disastrous, a continuous mess, real ineptitude and no respect for their customers. On the other hand, the transport service you use, NACEX, is perfect and recommended here in this Catalonia region, we appreciate the seriousness and formality of the transport company that brings our orders home. Otherwise, I am satisfied with your overall performance. Keep it up. Thank you very much and best regards.
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Response from Parafarmacia Campoamor
We sincerely appreciate your detailed comment and your trust in our service. We deeply regret the bad experiences you have had with the transport company GLS and greatly value that you share this information with us. We are pleased to know that the NACEX service has met your expectations in terms of seriousness and formality, especially in your area. For us, the complete customer experience is a priority, and transport is a fundamental part of it. We also appreciate your words of recognition towards our overall performance. We will continue to work with the same commitment to always offer you quality service. We remain at your complete disposal. Best regards and our sincerest thanks.
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Carolina G.
Rating: 5 out of 5
Purchase of 10. Very good prices and super fast shipping. Everything perfect??
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Response from Parafarmacia Campoamor
Thank you very much for your kind comment. We are pleased to know that your purchase was a 10 and that you positively value our prices and the speed of shipping. We work hard to provide you with excellent service, and comments like yours are our best reward. Thank you for trusting us. We are always at your disposal!
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Antonio G.
Rating: 5 out of 5
Correct shipment
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Response from Parafarmacia Campoamor
We greatly appreciate your comment. We are glad to know that the shipment was correct and that everything arrived as you expected. Thank you for trusting us. We are always at your disposal for anything you need.
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Rosa S.
Rating: 2 out of 5
I still haven't received the product
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Response from Parafarmacia Campoamor
We are very sorry that you have not yet received your order. We understand your concern and apologize for the inconvenience caused. To assist you immediately, we would appreciate it if you could provide us with the order number or the email address you used to place it. This way we can check the status of the shipment and contact you to resolve the situation as soon as possible. We are here to help you and we are committed to providing you with a quick solution. Thank you very much for your patience.
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Eduardo S.
Rating: 5 out of 5
Fast and correct THANK YOU
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Response from Parafarmacia Campoamor
We greatly appreciate your comment. We are pleased to know that your experience was fast and satisfactory. Thank you for trusting us. We remain at your disposal for anything you need.
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Encarna C.
Rating: 4 out of 5
The speed and detail of the perfume sample.
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Response from Parafarmacia Campoamor
Thank you very much for your kind comment. We are glad to know that you were satisfied with the speed of shipping and that you valued the small detail of the perfume sample. We take care of each order with great care, and comments like yours motivate us to continue offering quality service. Thank you for trusting us. We are at your complete disposal.
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Ines R.
Rating: 1 out of 5
Order placed on April 27 and on May 4 I still haven't received it
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Response from Parafarmacia Campoamor
We deeply regret the delay in the delivery of your order. We fully understand your discomfort and sincerely apologize for the delay. We would appreciate it if you could provide us with the order number or the email address you used to make the purchase, so we can review the status of the shipment and offer you a solution as soon as possible. We take this type of incident very seriously and will work to resolve it as quickly as possible. Thank you for your patience and understanding. We remain at your disposal.
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Blanca M.
Rating: 5 out of 5
Comfort
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you found comfort in your shopping experience with us. We work to make the entire process as easy and pleasant as possible for our customers. We remain at your disposal for anything you need. Thank you for trusting us!
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Anabel S.
Rating: 5 out of 5
Good price and fast shipping
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Response from Parafarmacia Campoamor
Thank you very much for your rating! ?? We are pleased to know that you found a good price and that the shipping was fast. Thank you for trusting us!
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Ana T.
Rating: 5 out of 5
Super fast and perfect. I also loved the details.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! ?? We are glad to know that everything was super fast and perfect, and that you enjoyed our details. We prepare each order with great care.
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Sara G.
Rating: 5 out of 5
Fast shipping and also with a fresh cologne sample, what a nice touch!!
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! ?? We are glad to know that you enjoyed the fast shipping and the cologne sample. We prepare each order with a lot of care!
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Marina G.
Rating: 5 out of 5
Everything was great and super fast
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! ?? We are glad to know that everything was great and that you enjoyed our fast shipping.
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Carmen G.
Rating: 5 out of 5
I made several purchases and I really like the speed and good service.
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Response from Parafarmacia Campoamor
Thank you very much for your continued trust! ?? We love to know that you value the speed and good service in each purchase. We will continue to strive to always offer you the best service.
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Maricarmen P.
Rating: 5 out of 5
Excellent
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! ?? We are glad to know that you had an excellent experience with us.
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Cris A.
Rating: 5 out of 5
The speed of shipping and the good condition of the packaging.
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! ?? We are glad to know that you were satisfied with the speed of shipping and the condition of the packaging. We prepare each order with a lot of care!
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Sandra 1.
Rating: 5 out of 5
100% recommendable, very fast and very kind and detail-oriented, I have ordered twice with them and will continue to do so, thank you a thousand times
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Response from Parafarmacia Campoamor
Thank you very much for your recommendation! ?? We are glad to know that you value our speed, kindness, and attention to detail. Thank you for trusting us on two occasions; we will continue to strive to always offer you the best!
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Lourdes S.
Rating: 4 out of 5
I am happy because they were fast and efficient. A price adjustment downwards would be much better
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and your comment! ?? We are glad to know that you were satisfied with the speed and efficiency of our service. We take note of your suggestion about prices; we always seek to offer the best quality-price ratio possible.
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Anna F.
Rating: 5 out of 5
Everything perfect
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! ?? We are glad to know that everything was perfect. We are at your disposal for future purchases!