Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.
I requested a return and have not received any response in two days
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Response from Parafarmacia Campoamor
We are very sorry for the lack of response to your return request. We apologize for the delay. Please, if you can resend your email indicating the order number, we commit to addressing your case with the utmost priority and providing you with a solution as soon as possible. We appreciate your patience and understanding.
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Vicky A.
Rating: 1 out of 5
The logistics company is very unprofessional, I had to go to the pickup point twice and my package was not there and I requested a full refund.
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Response from Parafarmacia Campoamor
We sincerely regret the situation you describe and fully understand your discomfort. This is not at all the experience we wish to offer our customers. We apologize for the inconvenience caused and for the lack of professionalism on the part of the logistics company in this case. If you have already requested a refund, we will ensure it is processed as quickly as possible. If you have not done so yet, we would appreciate it if you could provide us with the order number or the email address you used to make the purchase, so we can assist you directly and resolve it as soon as possible. We are at your disposal for anything you need. We appreciate your understanding and deeply regret what happened.
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Rosa S.
Rating: 2 out of 5
I still haven't received the product
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Response from Parafarmacia Campoamor
We are very sorry that you have not yet received your order. We understand your concern and apologize for the inconvenience caused. To assist you immediately, we would appreciate it if you could provide us with the order number or the email address you used to place it. This way we can check the status of the shipment and contact you to resolve the situation as soon as possible. We are here to help you and we are committed to providing you with a quick solution. Thank you very much for your patience.
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Encarna C.
Rating: 4 out of 5
The speed and detail of the perfume sample.
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Response from Parafarmacia Campoamor
Thank you very much for your kind comment. We are glad to know that you were satisfied with the speed of shipping and that you valued the small detail of the perfume sample. We take care of each order with great care, and comments like yours motivate us to continue offering quality service. Thank you for trusting us. We are at your complete disposal.
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Ines R.
Rating: 1 out of 5
Order placed on April 27 and on May 4 I still haven't received it
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Response from Parafarmacia Campoamor
We deeply regret the delay in the delivery of your order. We fully understand your discomfort and sincerely apologize for the delay. We would appreciate it if you could provide us with the order number or the email address you used to make the purchase, so we can review the status of the shipment and offer you a solution as soon as possible. We take this type of incident very seriously and will work to resolve it as quickly as possible. Thank you for your patience and understanding. We remain at your disposal.
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Lourdes S.
Rating: 4 out of 5
I am happy because they were fast and efficient. A price adjustment downwards would be much better
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and your comment! ?? We are glad to know that you were satisfied with the speed and efficiency of our service. We take note of your suggestion about prices; we always seek to offer the best quality-price ratio possible.
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Rosario S.
Rating: 4 out of 5
So far, the two orders I have made have been convenient, and they have matched what you indicated on the website. I take this opportunity to ask if there is a possibility that you could provide me with any product that you do not have on the website. I am looking for TARMED shampoo and I cannot find it, in case you could somehow provide it to me. Thank you very much.
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and for sharing your experience! ?? We are glad to know that your orders have been convenient and true to what we indicate on the website. Regarding your inquiry about TARMED shampoo, we invite you to contact us by email or WhatsApp with the product details (brand, presentation, etc.), and we will be happy to check if we can get it for you, even if it is not on the website. Thank you for trusting us and we are at your disposal!
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Ainhoa M.
Rating: 4 out of 5
To improve, the shipments. They used to be faster and there was a free option.
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Response from Parafarmacia Campoamor
Thank you for your rating and for sharing your opinion. ?? We regret that you have noticed changes in the shipments. We are working to continue improving our deadlines and conditions, and we greatly appreciate your feedback. Thank you for your trust and for helping us continue to grow!
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Natividad L.
Rating: 4 out of 5
Prices are more economical than on other platforms and pharmacies. Fast shipping and good packaging.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! ?? We are glad to know that you found competitive prices, fast shipping, and good packaging. Your satisfaction is our priority!
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Conchi C.
Rating: 1 out of 5
The product description online was sudocrem 125gr at 6.19?, the product we received was 60gr at 6.19?. I have tried to contact you by landline and mobile phone, which has been impossible for me. I have sent you an email and I am still waiting for your response.
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Response from Parafarmacia Campoamor
Hello! We have contacted you because, on our part, we have not received any email or notification regarding your issue. We kindly ask you to please check your inbox (including the spam folder). We are at your disposal to help you and resolve the situation as soon as possible. Thank you for your understanding!
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Ana H.
Rating: 2 out of 5
I placed an order and payment on March 7, 2025, expecting to receive it on the scheduled date between March 11 and 12. Today is March 19 and still nothing.
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Response from Parafarmacia Campoamor
We apologize for your concern. We have checked your order and it has been available for pickup at the Point Pack you selected since March 12. Four warning emails about the arrival of the order have been sent. Please check your inbox and spam to find the notification. If you need more information, we are available to help. Thank you.
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Antonia M.
Rating: 4 out of 5
Perfect
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Response from Parafarmacia Campoamor
Thank you very much for your feedback! ?? We are glad to know that you had a good experience.
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Jose A.
Rating: 4 out of 5
The order was easy to place, the products at a reasonable price and they arrived quickly. The only thing is that they could notify when the order arrives at the pickup point because as the days went by and I had no news, I had to go there and they had it for quite a while.
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Response from Parafarmacia Campoamor
Thank you for your feedback and for sharing your experience! We are glad to know that the purchasing process and prices have been to your liking. We regret that you did not receive the notice about the arrival of your order at the pickup point. We take note of your suggestion to improve our service. We hope to assist you again soon! ??
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Maria J.
Rating: 4 out of 5
Very quick in delivery. Good prices.
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Response from Parafarmacia Campoamor
Thank you very much for your rating! We are glad to know that your order arrived quickly. We work every day to offer the best service ??
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Javier D.
Rating: 4 out of 5
Very fast service but I did not receive the email that I could go pick it up at Nacex.
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Response from Parafarmacia Campoamor
Thank you for your rating! ?? We regret that you did not receive the pickup notification email. Normally, Nacex sends the notification when the package is available, but if it happens again, please do not hesitate to contact us and we will be happy to help you. Best regards!
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Blanca S.
Rating: 1 out of 5
I ordered a makeup remover oil from the Atache brand through Miravia and I received the gel. I did not return it due to all the hassle it entails but I am clear that I will not order again from this pharmacy.
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Response from Parafarmacia Campoamor
We regret your rating very much. We contacted you requesting a photo of the received product to verify the error and manage the corresponding solution, but we did not receive a response from you. Without that information, we could not proceed with any change. We understand your dissatisfaction, but we are always willing to resolve any incident if given the opportunity. If in the future you decide to give us another chance, we will be happy to assist you. Best regards.
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Josep M.
Rating: 4 out of 5
I have been buying for years and the material always arrives well and quickly Personal rating: 9
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Response from Parafarmacia Campoamor
Thank you very much for your trust and your rating! ?? We are glad to know that you continue to count on us and that your experience has always been positive. We will continue to strive to offer you the best service.
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