Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews
5 2 169 88% 4 216 9% 3 22 1% 2 10 0% 1 45 2%

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 1, 3 and 4 stars

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J
Juan P.
Rating: 4 out of 5
It's not your fault, but GLS took 3 days for delivery when it was only supposed to be dropped off at the pickup point, instead of 24 or 48 hours, which would have been appropriate; it took 4 days, excessive when for 2 euros more I could have had it at home the next day.
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Response from Parafarmacia Campoamor
We apologize for the inconvenience caused. In this case, the delay was the responsibility of GLS, and we have already opened an incident for your case so they can review it. Thank you for informing us.
A
Antonio A.
Rating: 4 out of 5
The price and the speed
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Response from Parafarmacia Campoamor
Thank you very much for your feedback. We are glad to know that the price and speed have met your satisfaction. We remain at your disposal.
M
Mari L.
Rating: 1 out of 5
I still don't have the order in my hands. Today, finally, GLS just told me that I can pick it up.
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Response from Parafarmacia Campoamor
Thank you very much for your feedback. We apologize for the delay in delivery and hope you have been able to pick up your order correctly; we remain at your disposal for any inquiries.
G
Gemma M.
Rating: 1 out of 5
I have not received it
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Response from Parafarmacia Campoamor
According to our records, we have confirmed that your order has been delivered correctly. We remain at your disposal for any inquiries you may have.
J
Juana M.
Rating: 4 out of 5
The order was quick, well packaged, and has diligently attended to my inquiries.. I will buy again
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Response from Parafarmacia Campoamor
Thank you very much for your evaluation. We are glad to know that your order arrived quickly, well packaged, and that we were able to attend to your inquiries satisfactorily. We will be happy to assist you again when you need it.
E
Elo¡Sa C.
Rating: 4 out of 5
I really appreciate the speed of delivery and the little gift of the bottle, the only downside is GLS.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you appreciate the speed of delivery and the received detail. We apologize for the inconveniences caused by the courier service and take note to keep improving. We will be happy to assist you again.
G
Gustau M.
Rating: 4 out of 5
I placed my order and received it in three days. Good service.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that you received your order in a short time and that you are satisfied with the service. We will continue working to offer you the best experience.
M
Maria F.
Rating: 3 out of 5
The shipment from the pharmacy was very quick, the problem was GLS which took a week to deliver the package and did not want to deliver it to the selected delivery point.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are sorry for what happened with the delivery company and the inconveniences caused. We are glad to know that, on our part, the shipment was quick. We take note of what happened to continue improving our service.
R
Rebeca
Rating: 1 out of 5
I still have not received the order when the delivery day was day 1.
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We apologize for the delay in the delivery of your order and the inconvenience caused. We recommend contacting our customer service to assist you and check the status of the shipment. We remain at your disposal.
N
Nicasio C.
Rating: 4 out of 5
Speed of delivery
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that the speed of delivery was to your liking. We will be happy to assist you again.
L
Luis L.
Rating: 4 out of 5
Everything correct
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Response from Parafarmacia Campoamor
Thank you very much for your rating. We are glad to know that everything has been correct and that your experience has been positive. We will continue working to improve every day and offer you an even better service.
M
M.carme C.
Rating: 4 out of 5
Everything correct and fast shipping.
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Response from Parafarmacia Campoamor
Thank you very much for your rating. We are glad to know that everything has been correct and that the shipping has been fast. We are at your disposal for whatever you need.
M
Maria D.
Rating: 4 out of 5
Good but high price on my purchase
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Response from Parafarmacia Campoamor
Thank you for your feedback and for sharing your opinion. We are glad to know that your experience was good. We take note of your comment about the price, as it helps us to continue improving and to offer you the best quality-price ratio possible.
C
Carmen D.
Rating: 4 out of 5
Everything perfect
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Response from Parafarmacia Campoamor
Thank you very much for your comment. We are glad to know that everything has been to your liking.
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Esmeralda B.
Rating: 4 out of 5
Good
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Response from Parafarmacia Campoamor
Thank you very much for your 4-star rating. We are glad to know that everything went well.
J
Jos‚ L.
Rating: 4 out of 5
Satisfied with the delivery time of the order. As the only drawback, one of the bottles in the order was slightly open and the gel spilled, staining part of the packaging.
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Response from Parafarmacia Campoamor
We are glad to know that you are satisfied with the delivery time. We regret what happened with the bottle; we take note to review the packaging and prevent it from happening again. If you wish, you can contact us and we will be happy to help you.
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Antonia R.
Rating: 4 out of 5
Everything is correct. Fast delivery, well-packaged product.
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Response from Parafarmacia Campoamor
Thank you very much for your trust, we are glad to know that you received your order quickly and in perfect condition.
L
Lourdes R.
Rating: 4 out of 5
Well packaged and fast shipping. A nice touch with the gift cologne, it smells very good
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Response from Parafarmacia Campoamor
Thank you very much for your review. We are glad to know that the order arrived well packaged and quickly, and that you liked the gift. We remain at your disposal for anything you need.
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