Customer reviews of Parafarmacia Campoamor

Good morning and we apologize for the inconvenience. We have checked the status of your shipment and have already sent you an email explaining the steps you should follow to manage it easily. On our part, we have also requested that a new delivery be made as soon as possible, including the instructions you provided. We hope it will be resolved as soon as possible. We apologize again for the inconvenience.

Thank you very much for your rating! We are glad to know that the speed of shipping was to your liking. Always at your disposal for whatever you need.

We apologize for the inconvenience. The transport agency informs us that they tried to contact you for delivery, but you were marked as absent. We will claim again to NACEX to reschedule the delivery as soon as possible. We kindly ask you to please be attentive to the phone in the coming days so they can locate you and complete the delivery. For any questions, you can reach us here.

Thank you very much for your comment. We understand that there are few pickup points in Arganda and it can be inconvenient. We take note of your observation and will pass it on to the transport agency to try to improve this aspect. For future orders, if you prefer, you can select home delivery. We are here for whatever you need.

Thank you very much for your comment and we apologize for the inconvenience with the pickup. We have reviewed your order and, during the purchase process, the NACEX delivery point of SANT PERE DE RIBES was selected, which is why the package was sent there and not to your home. In any case, we regret the inconvenience this may have caused you and, for future orders, we will be happy to help you choose the delivery method that is most convenient for you.

Thank you very much for your comment. We are glad to know that you received your order fast. You can count on us for anything you need in future purchases.

Thank you very much for continuing to trust us and for sharing your experience. We sincerely apologize for the error in your last order and any inconvenience it may have caused until it was resolved. We take this type of incident very seriously to improve our processes and prevent it from happening again. If at any time you have any problem again, please do not hesitate to contact us directly; we will be happy to help you.

We apologize for the inconvenience caused. We have checked with the transport agency that your package suffered damage during delivery and for that reason, the delivery was not possible. As soon as we were aware of the incident, we managed a new shipment of your order, which you must have already received. We are at your disposal for any additional questions.

Thank you very much for your message and we sincerely apologize for the incident you had with your order. Until now we had not received any notification from the transport agency about what happened. After knowing your case, we were the ones who contacted the carrier directly to clarify the situation. We have sent you an email explaining how we are going to proceed. We are going to make a new shipment of your order, since, although it is a problem beyond our control, our goal is for you to receive your order in perfect condition. We are at your disposal for any additional questions or inquiries.

Thank you very much for your comment. We are glad to know that everything has been perfect. Here we are for whatever you need in future purchases.

Thank you very much for your comment. We are glad that you appreciate the detail we include in the orders. We prepare it with a lot of care. Here we are for whatever you need.

Thank you very much for your feedback. We are glad to know that everything has arrived correctly. We take note of your suggestion about the variety in the sample cologne and we will keep it in mind for future orders. Here we are for whatever you need.

We are very sorry that your order has not arrived after two weeks. This is not the service we want to offer. We kindly ask you to contact our customer service indicating your order number so that we can review the shipment with the transport agency and offer you a solution as soon as possible (reshipment or refund, as appropriate). We are at your disposal to help you with everything you need.

Thank you very much for your comment. We apologize for the inconvenience of not being able to add other products to your order. It may be due to a temporary issue with the website or the cart. If it happens again, please contact our customer service and we will be happy to help you complete your purchase or add the products you want. Here we are for whatever you need.

Thank you very much for your comment and suggestion. We are sorry that the gift cologne was not to your liking. We take note of your request to offer more variety of gifts in future orders. Here we are for whatever you need.

Thank you very much for your feedback! We are glad to know that your experience was very good. We are always at your disposal.

Thank you very much for your comment! We are glad to know that the product arrived on time, in perfect condition, and that you were pleased with the quality and price. We are always at your disposal. ??

Thank you very much for your comment! We are glad to know that you appreciate our variety of products and our prices. We are always at your disposal. ??