Customer reviews of Parafarmacia Campoamor

Thank you very much for your feedback! ?? We are glad to know that you had a good experience.

Thank you for your feedback and for sharing your experience! We are glad to know that the purchasing process and prices have been to your liking. We regret that you did not receive the notice about the arrival of your order at the pickup point. We take note of your suggestion to improve our service. We hope to assist you again soon! ??

Thank you very much for your rating! We are glad to know that your order arrived quickly. We work every day to offer the best service ??

Thank you for your rating! ?? We regret that you did not receive the pickup notification email. Normally, Nacex sends the notification when the package is available, but if it happens again, please do not hesitate to contact us and we will be happy to help you. Best regards!

We regret your rating very much. We contacted you requesting a photo of the received product to verify the error and manage the corresponding solution, but we did not receive a response from you. Without that information, we could not proceed with any change. We understand your dissatisfaction, but we are always willing to resolve any incident if given the opportunity. If in the future you decide to give us another chance, we will be happy to assist you. Best regards.

Thank you very much for your trust and your rating! ?? We are glad to know that you continue to count on us and that your experience has always been positive. We will continue to strive to offer you the best service.

Thank you for your rating! ???? We are glad to know that the speed has been to your liking. If there is anything we can improve to reach 5 stars, we would be happy to know.

Thank you for your comment. Unfortunately, none of the products you purchased were included in the current promotions. We do not understand the reason for your 1-star rating and your comment, as the offers have clear conditions that we indicate on the website. If you have any questions about our promotions or products, please do not hesitate to contact us, we will be happy to help you.

Hello! We are very sorry for the experience you had trying to place your order. Our customer service team is operational from 10:00 to 17:00, so if you called outside of that time, it is possible that we could not assist you at that moment. Regarding the virtual assistant, we have detected that it was malfunctioning and that is why we have temporarily disabled it from the website to fix it. We sincerely apologize for the inconvenience caused and appreciate your patience and trust in our service. We are glad to know that the price and speed of delivery met your expectations. We are working to improve and offer the best possible experience! ??

Thank you very much for your 4-star rating! ?? We take note of your suggestion regarding home delivery. We always seek to improve and offer the best possible service. We appreciate your trust and hope to continue serving you in the future! ??

Thank you very much for your rating and your kind words! ?? We are glad to know that you are satisfied with our service. We will continue to strive to maintain and improve your experience with us. We are always at your disposal!

Thank you very much for your comment! We are glad to know that you are satisfied with our fast shipping and that everything arrived correctly. Regarding the samples, we always strive to include them in our orders. However, sometimes it may not be possible due to limited availability from the laboratories. We appreciate your suggestion and will work to improve in this aspect.

Thank you very much for your comment! ?? We are glad to know that you value our responsibility and speed. We work to always provide you with perfect service.

Thank you for your review and for appreciating the speed of our delivery. We regret that the experience with the delivery person was not as expected. We work with external courier companies and will share your comment with them to ensure a more pleasant experience in future deliveries. We appreciate your understanding and are at your disposal for anything you need. We hope your next order is completely satisfactory!

We love reading comments like yours! ?? We are glad to know that everything has been perfect and without incidents. We are here to always offer you the best possible experience. Thank you for trusting Parafarmacia Campoamor and until your next purchase!

Thank you for your comment and your suggestions! We greatly value your feedback and will work on improving the product descriptions and the usability of our website so that the selection is easier and more user-friendly. We are here to enhance your shopping experience! ??

Thank you for your positive feedback. We are committed to providing timely and high-quality services to our clients.

We are very sorry about the situation and understand your frustration. In this specific case, we had an issue with the product stock, which prevented us from fulfilling your order on time. For this reason, we proceeded to issue a full refund. We sincerely apologize for any inconvenience and thank you for your understanding. We are working to improve our processes and prevent something like this from happening again. If you have any additional questions, please do not hesitate to contact us. Thank you for your patience!

Thank you for your positive review. We are glad to know that our purchasing process was easy and comfortable for you. We strive to offer you products that meet your expectations.

Thank you for your positive feedback about our quick response time. We strive to provide efficient service to all our customers.

Thank you for your feedback. We strive to continuously improve our delivery process to better serve our customers. Your satisfaction is our top priority.

There are certain products that we work on demand. We specify the availability time before completing the purchase. We regret that you did not have a good experience with your purchase.