Customer reviews of Parafarmacia Campoamor

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 2 462 published reviews

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

Reviews 1 and 4 stars

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Alicia A.
Rating: 4 out of 5
Speed of shipment!! and good price. The only bad thing is that I have not found another product.
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Response from Parafarmacia Campoamor
Thank you very much for your comment! ?? We are glad to know that you were satisfied with the shipment and the price. We are very sorry that you did not find the other product? We hope to have it soon!
S
Sergio C.
Rating: 4 out of 5
Everything ok
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Response from Parafarmacia Campoamor
Thank you very much! We are glad to know that everything went well. Until next time!
C
Cristina E.
Rating: 4 out of 5
It is misleading to put 'free shipping' at the beginning of the purchase and then additional costs appear at the end. Picking up the package from this transport company is complicated.
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Response from Parafarmacia Campoamor
We are very sorry that the information seemed confusing to you. We would like to inform you that shipping is free at Nacex Shop points from 20€, and this condition is clearly indicated during the purchase process. Nevertheless, we appreciate your comment and will take it into account to continue improving.
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Anne C.
Rating: 4 out of 5
Correct and fast order
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Response from Parafarmacia Campoamor
Thank you for your comment! We are glad that everything arrived well and in a short time.
M
Maria I.
Rating: 4 out of 5
Perfect purchase and very fast. Very good price.
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Response from Parafarmacia Campoamor
Thank you very much for your kind comment! ?? We love to know that you were so satisfied.
J
Julio A.
Rating: 4 out of 5
The shipment did not take long to arrive, satisfied
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Response from Parafarmacia Campoamor
Thank you very much for your complete comment! ?? We are glad to know that you were satisfied with the quality-price and the speed of the shipment.
M
Mar¡A J.
Rating: 4 out of 5
Fast shipment and reception without problems
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Response from Parafarmacia Campoamor
Thank you very much for your comment! We love to know that the shipment was fast and without inconveniences. We are always here to serve you!
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Gloria G.
Rating: 1 out of 5
The transport company lied several times and delayed the order
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Response from Parafarmacia Campoamor
We sincerely apologize for the inconveniences caused and are pleased to inform you that your issue has been resolved. Your order has been successfully delivered. We are at your disposal for any other inquiries.
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Ana F.
Rating: 4 out of 5
The offers could be improved or the minimum spending lowered to make shipping free. Have more rewards or discounts. Other than that, everything is fine, they give confidence which is very important.
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Response from Parafarmacia Campoamor
We sincerely thank you for taking the time to share your opinion in such detail. We greatly value your suggestions regarding the offers, the minimum spending for free shipping, and the possibility of offering more rewards or discounts. These are aspects that we will certainly take into account to continue improving and adapting to your needs. We are very pleased to know that we convey trust, something we consider fundamental in our relationship with customers. We are at your disposal for anything you may need. Thank you for your trust and for helping us grow!
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Montse M.
Rating: 4 out of 5
I like the products. In almost all the ones I am interested in, the quality-price ratio is good. I am also happy with the option of free shipping costs starting from 25 euros to a pickup point. It seems very reasonable to me.
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Response from Parafarmacia Campoamor
We sincerely appreciate your feedback and the time you have taken to share your experience. We are glad to know that you liked the products and that you positively value the quality-price ratio, as well as our free shipping policy to a pickup point. We take note of your opinion with great interest and will continue working to always provide you with a service that meets your expectations.
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Josê A.
Rating: 4 out of 5
All good
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Response from Parafarmacia Campoamor
Thank you very much for your feedback and for taking the time to share your experience. We are glad to know that everything has been fine. If there is any aspect we can improve to achieve excellence, we would be happy to hear your suggestions. We are at your disposal.
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Jos‚ M.
Rating: 4 out of 5
There was a problem with the chosen payment method and after a phone call, the lady who assisted me solved it quickly and processed the order, which arrived the next day.
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Response from Parafarmacia Campoamor
We sincerely thank you for your understanding and kind words. We are glad to know that we were able to resolve the issue quickly and that you received your order the next day. We are here to help you with anything you need!
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Josep S.
Rating: 4 out of 5
Very fast delivery, perfect ????
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Response from Parafarmacia Campoamor
Thank you very much for your 5-star rating. We are deeply glad to know that you had a satisfactory experience with us. We are at your disposal for anything you need in the future.
M
Matias H.
Rating: 1 out of 5
I requested a return and have not received any response in two days
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Response from Parafarmacia Campoamor
We are very sorry for the lack of response to your return request. We apologize for the delay. Please, if you can resend your email indicating the order number, we commit to addressing your case with the utmost priority and providing you with a solution as soon as possible. We appreciate your patience and understanding.