Customer reviews of Parafarmacia Campoamor

We sincerely regret the situation you describe and fully understand your discomfort. This is not at all the experience we wish to offer our customers. We apologize for the inconvenience caused and for the lack of professionalism on the part of the logistics company in this case. If you have already requested a refund, we will ensure it is processed as quickly as possible. If you have not done so yet, we would appreciate it if you could provide us with the order number or the email address you used to make the purchase, so we can assist you directly and resolve it as soon as possible. We are at your disposal for anything you need. We appreciate your understanding and deeply regret what happened.

Thank you very much for your kind comment. We are glad to know that you were satisfied with the speed of shipping and that you valued the small detail of the perfume sample. We take care of each order with great care, and comments like yours motivate us to continue offering quality service. Thank you for trusting us. We are at your complete disposal.

We deeply regret the delay in the delivery of your order. We fully understand your discomfort and sincerely apologize for the delay. We would appreciate it if you could provide us with the order number or the email address you used to make the purchase, so we can review the status of the shipment and offer you a solution as soon as possible. We take this type of incident very seriously and will work to resolve it as quickly as possible. Thank you for your patience and understanding. We remain at your disposal.

Thank you very much for your feedback and your comment! ?? We are glad to know that you were satisfied with the speed and efficiency of our service. We take note of your suggestion about prices; we always seek to offer the best quality-price ratio possible.

Thank you very much for your feedback and for sharing your experience! ?? We are glad to know that your orders have been convenient and true to what we indicate on the website. Regarding your inquiry about TARMED shampoo, we invite you to contact us by email or WhatsApp with the product details (brand, presentation, etc.), and we will be happy to check if we can get it for you, even if it is not on the website. Thank you for trusting us and we are at your disposal!

Thank you for your rating and for sharing your opinion. ?? We regret that you have noticed changes in the shipments. We are working to continue improving our deadlines and conditions, and we greatly appreciate your feedback. Thank you for your trust and for helping us continue to grow!

Thank you very much for your rating! ?? We are glad to know that you found competitive prices, fast shipping, and good packaging. Your satisfaction is our priority!

Hello! We have contacted you because, on our part, we have not received any email or notification regarding your issue. We kindly ask you to please check your inbox (including the spam folder). We are at your disposal to help you and resolve the situation as soon as possible. Thank you for your understanding!

Thank you very much for your feedback! ?? We are glad to know that you had a good experience.

Thank you for your feedback and for sharing your experience! We are glad to know that the purchasing process and prices have been to your liking. We regret that you did not receive the notice about the arrival of your order at the pickup point. We take note of your suggestion to improve our service. We hope to assist you again soon! ??

Thank you very much for your rating! We are glad to know that your order arrived quickly. We work every day to offer the best service ??

Thank you for your rating! ?? We regret that you did not receive the pickup notification email. Normally, Nacex sends the notification when the package is available, but if it happens again, please do not hesitate to contact us and we will be happy to help you. Best regards!

We regret your rating very much. We contacted you requesting a photo of the received product to verify the error and manage the corresponding solution, but we did not receive a response from you. Without that information, we could not proceed with any change. We understand your dissatisfaction, but we are always willing to resolve any incident if given the opportunity. If in the future you decide to give us another chance, we will be happy to assist you. Best regards.

Thank you very much for your trust and your rating! ?? We are glad to know that you continue to count on us and that your experience has always been positive. We will continue to strive to offer you the best service.

Thank you for your rating! ???? We are glad to know that the speed has been to your liking. If there is anything we can improve to reach 5 stars, we would be happy to know.

Thank you for your comment. Unfortunately, none of the products you purchased were included in the current promotions. We do not understand the reason for your 1-star rating and your comment, as the offers have clear conditions that we indicate on the website. If you have any questions about our promotions or products, please do not hesitate to contact us, we will be happy to help you.

Thank you very much for your 4-star rating! ?? We take note of your suggestion regarding home delivery. We always seek to improve and offer the best possible service. We appreciate your trust and hope to continue serving you in the future! ??