Customer reviews of Parafarmacia Campoamor

4,8 /5

Based on 2 462 published reviews

5 2 169 88% 4 216 9% 3 22 1% 2 10 0% 1 45 2%

Summary of reviews

Parafarmacia Campoamor delivers fast, reliable service with efficient shipping and timely delivery, and customers repeatedly highlight quick arrival and well-packaged orders. They emphasize attentive, helpful customer service and thoughtful extras, such as cream samples and small gifts included in packages, which add appreciated value. The shopping experience is described as easy to place orders, with accurate and correct fulfillment, competitive pricing, and reliable order tracking. Overall, customers repeatedly note fast delivery, careful packaging, and positive service as key strengths.

1 star review

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Blanca S.

Published on 08/02/2025 à 07h38

I ordered a makeup remover oil from the Atache brand through Miravia and I received the gel. I did not return it due to all the hassle it entails but I am clear that I will not order again from this pharmacy.

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Response from Parafarmacia Campoamor Published on 08/02/2025

We regret your rating very much. We contacted you requesting a photo of the received product to verify the error and manage the corresponding solution, but we did not receive a response from you. Without that information, we could not proceed with any change. We understand your dissatisfaction, but we are always willing to resolve any incident if given the opportunity. If in the future you decide to give us another chance, we will be happy to assist you. Best regards.

Oscar S.

Published on 24/01/2025 à 18h11

When a discount is made, it must be fulfilled. All offers run out.

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Response from Parafarmacia Campoamor Published on 27/01/2025

Thank you for your comment. Unfortunately, none of the products you purchased were included in the current promotions. We do not understand the reason for your 1-star rating and your comment, as the offers have clear conditions that we indicate on the website. If you have any questions about our promotions or products, please do not hesitate to contact us, we will be happy to help you.

Manuela B.

Published on 26/09/2024 à 21h10 following a purchase from 10/07/2024

I never received the order, nor did they get in touch with me

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Response from Parafarmacia Campoamor Published on 27/09/2024

We are very sorry about the situation and understand your frustration. In this specific case, we had an issue with the product stock, which prevented us from fulfilling your order on time. For this reason, we proceeded to issue a full refund. We sincerely apologize for any inconvenience and thank you for your understanding. We are working to improve our processes and prevent something like this from happening again. If you have any additional questions, please do not hesitate to contact us. Thank you for your patience!

Conchi A.

Published on 26/09/2024 à 13h26 following a purchase from 19/08/2024

The order took a week to be ready

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Response from Parafarmacia Campoamor Published on 26/09/2024

There are certain products that we work on demand. We specify the availability time before completing the purchase. We regret that you did not have a good experience with your purchase.